PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,625 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,625 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 21st August 2025

803

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“5 star harness and customer service. Purchased X2 harnesses for my cavapoo's. The harnesses just needed a slight adjustment requiring an email to customer services. No hesitation a smaller part was sent and resolved the sizing issue. Purchased as acupuncturist vet recommended these as my boy has some narrowing of his airwaves. Both dogs have accepted these unlike other styles. Positive note nothing has to go over their heads. Need a bit of strength to unclip the brackets but easy to put on and remove. Both dogs happy to keep the harnesses on so a success thank you.”

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Posted 1 year ago

Thank you for the 5 stars, Tracey! We love that your lovely Cavapoos are happy in their new harnesses and the team helped to ensure you had the correct fit for them both :)

Posted 1 year ago

“Best fitting harness we have bought”

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Posted 1 year ago

This is just great to hear, Julie! We love that you are happy with the fit of your new harness :)

Posted 1 year ago

“Quick service and great harness. Replacement parts are easy to order! Like it”

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Posted 1 year ago

Thank you, Mario! We love that you received your harness in good time and that you are happy with it :)

Posted 1 year ago

“Great fit, easy to use website, speedy delivery.”

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Posted 1 year ago

Thank you for your review, Sue :) It is great to hear that you found the website easy to use, you are happy with the fit and that you received your harness in good time.

Posted 1 year ago

“So much easier to use then all if the other harnesses I've tried, fully adjustable and so well made, love the colour”

PerfectFit 5 star review on 12th April 2024

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Posted 1 year ago

We love the colour on your pup too, Paul! Thank you for your review. It is just great to hear that you are happy with the fit and quality of your new harness.

Posted 1 year ago

“We already have a PerfecFit harness for our 1st GSP (7yrs old), so it was a foregone conclusion to get one for our 2yr old. Excellent product and just right for our trip to Cornwall soon.”

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Posted 1 year ago

It is great to hear that you have come back to us for a second time, Ian :) Thank you for the feedback and wishing you happy walkies in Cornwall!

Posted 1 year ago

“The level of service received was exceptional. Wasn’t sure on what size to get so Rhi helped over email with lots of useful tips and suggestions. Had peace of mind that if it wasn’t right we could work together to get to the right result for my puppy. The products are excellent quality and I will definitely be ordering again as my puppy grows.”

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Posted 1 year ago

Thank you for your feedback, Emma :) It is great to hear that the customer service team and our exchange service gave you confidence in finding the right size for your puppy.

Posted 1 year ago

“The harness fits really well.”

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Posted 1 year ago

This is great to hear, Ray! Thank you for leaving us your feedback!

Posted 1 year ago

“Excellent communication and advise, and the products are first class. I just wish I had used Perfect Fit first, before buying numerous ill fitting harnesses. Would definately recomend.”

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Posted 1 year ago

Aw, thank you for your recommendation, Karen :) We are glad that you found us in the end! Wishing you and your pup many happy walkies!

Posted 1 year ago

“Delighted with harness xxs for my Yorkie Waffle. Exceptional customer sservice”

PerfectFit 5 star review on 10th April 2024

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Posted 1 year ago

I'm pleased to hear that the team helped you to find the right fit for your lovely little Waffle, Caroline. Thank you for taking the time to leave us a review :)

Posted 1 year ago

“My dog is between a small and a medium size harness which I couldn't find a perfect fit for. Sent a pic of mydog along with girth measurement and was provided with link to fitting harness. Harness does fit perfectly and I love the fact that all 3 elements are exchangable and adjustable. Great customer service.”

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Posted 1 year ago

We just love to hear when we have been able to help with a good fitting harness for a dog who has struggled to find one in the past. Thank you for the lovely feedback, Sarah :)

Posted 1 year ago

“Already have one so bought same size in different colour. Now have 2. Very pleased”

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Posted 1 year ago

We love the wash-one-wear-one idea, David! Thank yo for coming back to us for a second time and for leaving us your feedback.

Posted 1 year ago

“After spending a fortune on different harnesses l found perfect fit, and the name says it all. This harness fits my miniture dachshund perfect no rubbing, or sagging round the neck. He is now safe and comfortable. Will not be shopping anywhere else now thank you perfect fit.”

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Posted 1 year ago

Thank you for leaving us a review! Is is just great to hear that your lovely Mini Daxi is happy and safe in his new harness, Elizabeth :)

Posted 1 year ago

“Absolutely love these perfect fit harnesses, My boy now has three..”

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Posted 1 year ago

We love that you love us, Megan! Thank you for coming back to us for a third time and for leaving us review!

Posted 1 year ago

“A perfect fit! Thank you. Bailey loves his harness as much as we do.”

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Posted 1 year ago

We love that you are Bailey are happy with his new harness. Thank you for the 5 stars!

Posted 1 year ago

“Ordered a larger piece for our current harness. Brilliant service and fast delivery as always.”

PerfectFit 5 star review on 9th April 2024

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Posted 1 year ago

Your pup is looking very smart in the red, Jo! We love that upgrading your harness meant only replacing one section! Thank you for leaving us your feedback :)

Posted 1 year ago

“Ordered the wrong size and it was swiftly dealt with. Our dog can pull like a steam train! This is the best harness we have used.”

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Posted 1 year ago

Your dog certainly looks very smart in their new harness, Viv! Thank you for leaving us a review and sharing your picture :)

Posted 1 year ago

“Great service and great product!”

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Posted 1 year ago

Thank you for the 5 stars! We are very pleased that you are happy with your new harness and the service that you received.

Posted 1 year ago

“I don't often do reviews but felt I should say how pleased I am with the harness. My dog doesn't run away anymore when I get the harness out. It makes we wonder how uncomfortable the other ones were. Very simple to get on and off and so soft. Highly recommend.”

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Posted 1 year ago

It is just lovely to hear that your dog seems happier in their new harness, Linda :) Thank you for taking the time to write us such a nice review!

Posted 1 year ago

“Excellent. Fits great with room for expansion. Quick delivery. Also spoke to customer service for an earlier order and they were great.”

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Posted 1 year ago

Thank you for the 5 stars, Mark! We love that you think your new harness is excellent and that the team looked after you well.

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,625 reviews