PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,625 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,625 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 21st August 2025

803

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were recommended Perfect Fit at our puppy training classes. The product is fantastic and whilst we found it an little tricky this end getting excatly the right size the customer support team were really repsonsive and good humoured with helping us so we woudl wholly recommend them and will continue to use their harnesses as our pup grows up”

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Posted 1 year ago

We are very glad to have you with us for the long-haul, Robb! Thank you for taking the time to leave us your feedback :)

Posted 1 year ago

“This is the best fitting harness I have bought, because of the separate pieces it’s tailor made to fit well. Soft padding so comfortable for my dog to wear. Customer service is exceptional.”

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Posted 1 year ago

What a lovely review! Thank you for taking the time to leave us your thoughts :) It is just great to hear that you are happy with the fit, quality and service that you received.

Posted 1 year ago

“I received the most bespoke service which exceeded my expectations. Jen at PerfectFit was very helpful and my dog now is wearing a perfect harness because Jen put time and effort into making it perfect. I recommend PerfectFit harness to every dog owner.”

PerfectFit 5 star review on 26th April 2024

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Posted 1 year ago

Thank you for your lovely feedback, Ewa! Your pup is certainly looking great in their new harness :) We will be sure to make sure Jen receives your thanks.

Posted 1 year ago

“Fits lovely”

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Posted 1 year ago

We love that you are happy with the fit! Thank you for the 5 stars! :)

Posted 1 year ago

“Absolutely amazing service - such a refreshing change to have such great customer service thank you so much”

PerfectFit 5 star review on 25th April 2024

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Posted 1 year ago

Aw, just look at your girl in her new harness, Catherine! What a sweetie! Thank you for taking the time to leave us such a lovely review :)

Posted 1 year ago

“Fantastic service again from Perfect fit - my border collie has been in perfect fit from being a pup and everytime he’s had a growth period the team have been so very helpful in sending out new pieces and reviewing photos of the fit- nothing seems too much trouble. I would recommend them to anyone”

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Posted 1 year ago

We love that we have been with you from the beginning,Tracy! Your boy is certainly looking very happy in his harness, thank you for sharing :)

Posted 1 year ago

“Great advice, great harness indeed perfect”

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Posted 1 year ago

We love that your new harness is perfect, Ruth! Thank you for taking the time to leave us your feedback :)

Posted 1 year ago

“The service was great. I chose a harness and because I thought it was a little too big, they offered suggestions, and sent me a range of alternatives for me to try. I then simply returned any un needed items. The team were helpful and responsive , and the process couldn’t have been simpler.”

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Posted 1 year ago

it is lovely to hear that you found the process of getting your pup the best fit nice and simple, Mike. Thank you for the 5 stars! It is much appreciated :)

Posted 1 year ago

“Always thrilled with our dog Alan's harness when we get a new one. So easy to fit and they don't look bulky. Come up like new when washed. Great product, would recommend to anyone .”

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Posted 1 year ago

Thank you for your recommendation, Annie! :) Wishing you and Alan many happy walkies ahead!

Posted 1 year ago

“What an incredible service and love the harness! My dog not only looks cute but appears so much more comfortable compared to other harnesses we’ve tried. Thank you so much!!”

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Posted 1 year ago

Thank you for the lovely review, Karen :) It is just great to hear that your pup is looking cute and comfortable in their new harness! Happy walkies!

Posted 1 year ago

“Excellent product, excellent customer service experience they really give everything to get the harness to be a great fit happy customer, happy dog, will not be going anywhere else will be ordering one soon for my 12 year old cockapoo, Thank you perfect fit .”

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Posted 1 year ago

That is exactly what we like to hear, Linda :) A happy customer and a happy dog are our goals! Thank yo for taking the time to leave us a review!

Posted 1 year ago

“This is the second perfect fit harness I have purchased as my dog had grown out of the old one . Even better than the old harness it’s super soft ,easy to fit and is fully adjustable not to mention it looks lovely too ! Definitely recommend this company .”

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Posted 1 year ago

Thank you for coming back to us for a second time, Christine and thank you for the recommendation! :)

Posted 1 year ago

“Ordered on Monday and delivered on Wednesday - I rang with the girth measurements and left everything else to customer services. Once the harness arrived we adjusted as per the video's online and it is a Perfect Fit for our Cocker Spaniel”

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Posted 1 year ago

We love that your experience was quick and easy, Stan :) Wishing you and your lovely Cocker happy walkies! Thank you for the 5 stars!

Posted 1 year ago

“Gemma at PerfectFit was very helpful, from giving advice about what size to have before odering to explanations after the harness and lead arrived. We emailed some photos plus a girth/chest measurement and from that got exactly the right harness components for our dog, a German Shepherd/Malinois cross. Very impressed by their customer service and the harness looks strong but soft and comfortable allowing the dog to move freely. No hesitation in recommending PerfectFit and looking forward to beginning training with the harness.”

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Posted 1 year ago

Thank you for your feedback, Simon. It is wonderful to hear that you are happy with your new harness and that Gemma helped you to achieve the best fit for your pup. We will be sure to pass on your thanks to her.

Posted 1 year ago

“Great service from perfect fit. We needed a different size piece and it was sent straight away. Very pleased with the harness for our Aussie Shepherd, Magic. Thank you.”

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Posted 1 year ago

Wishing you and Magic happy walkies with your new harness, Di! Thank you for leaving us your feedback.

Posted 1 year ago

“I ordered my harness but was not sure of the fit as my dog is a standard dacci cross with 3 legs and has a very deep chest and front end, I phoned Perfect Fit and they sent me a email and I sent them photos of my dog and they advised which harness I should buy, it came was easy to fit and I am really pleased with it, the staff where really helpful would recommend the harness to anyone...very impressed.”

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Posted 1 year ago

It is great to hear that you are so impressed with your pup's new harness, Susan :) We love it when we have been able to help with a well-fitting harness for an unusually shaped dog. Wishing you and your lovely dog many happy walkies!

Posted 1 year ago

“love this harness, service was brilliant and it fits perfectly”

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Posted 1 year ago

This is great to hear, Patricia. We are thrilled to hear that you are happy with your new harness :)

Posted 1 year ago

“The harness is comfortable adjustable, machine washable and looks great!”

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Posted 1 year ago

Thank you for your review, Alyson :) We are pleased to hear that you are happy with your harness all round!

Posted 1 year ago

“Was advised to get this harness by my dog trainer. Excellent service by Perfect Fit personnel. Nothing was too much trouble. Arrived quickly and feel really happy that this fits my miniature dachshund. Would highly recommend this company and product.”

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Posted 1 year ago

Thank you so much for your recommendation, Karen. It is great to hear that the team looked after you well and that your lovely little Daxi is happy their new harness.

Posted 1 year ago

“Good service Fits great and Spot much happier that it’s not put over his head”

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Posted 1 year ago

It's great to hear that the lovely Spot is happier with a harness that does not have to go over his head, Jane :) Thank you for taking the time to review us.

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,625 reviews