Personalised Favours Reviews

Name: Personalised Favours
Rating: 4.89

4.9 Rating 3,514 Reviews

98 %

of reviewers recommend Personalised Favours

4.9

Based on 3,514 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Personalised Favours 5 star review on 5th March 2026

819

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I gifted this personalized wooden box to my husband, and he absolutely loves it! The quality of both the wood and the custom artwork is amazing. It’s very affordable and definitely worth the price. I also want to highlight their incredible customer service. My first box arrived cracked, but after sending a quick email with a photo, a replacement arrived within 5 days at no extra cost. I really appreciate the speedy communication and highly recommend them to anyone looking for the perfect gift!”

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Posted 2 weeks ago

Hi Pabodha, Thank you so much for your beautiful and thoughtful review. We’re absolutely delighted to hear your husband loves his personalised wooden box and that you were happy with both the quality and artwork. We also truly appreciate your understanding regarding the initial issue. While we’re very sorry the first box arrived damaged, we’re so pleased we could resolve it quickly for you. Providing prompt communication and making things right is very important to us. Thank you again for your recommendation and for choosing us for such a special gift. We’re so grateful for your support and hope to help you again in the future. Thanks & regards, PF Team x

Posted 2 weeks ago

“I bought an engraved set of babies first cutlery it was absolutely beautiful and the lettering of the name absolutely gorgeous. I placed the order and it was delivered within the recommended time frame 10 days. Highly recommended”

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Posted 2 weeks ago

Thank you so much for your review, Shelley! We’re thrilled you love the engraved babies’ first cutlery and that the lettering looked gorgeous. We're delighted it arrived within the time frame. 😊

Posted 2 weeks ago

“Great quality and arrived in good time”

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Posted 2 weeks ago

Thank you so much for your review, Marguerite! We’re thrilled you’re happy with the personalised favours and that they arrived in good time. 😊

Posted 2 weeks ago

“amazing business!!!!”

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Posted 3 weeks ago

Thank you so much for your review, Lyla! We’re thrilled you had an amazing experience doing business with us. 😊

Posted 2 weeks ago

“Beautiful doll great service quick postage great quality”

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Posted 3 weeks ago

Thank you so much for your review, Nardja! We’re glad to hear that you’re pleased with the beautiful doll, great service, and quick postage. 😊

Posted 2 weeks ago

“Perfect size for travelling.”

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Posted 3 weeks ago

Thank you so much for your review. We’re thrilled you’re happy with the size for travelling. 😊 xx

Posted 3 weeks ago

“Have bought many items and have never been dissappointed. Highly recommend”

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Posted 3 weeks ago

Thank you so much for your kind review! We’re thrilled to hear you’ve been happy with our items and that you’d recommend us. We greatly appreciate it! 😊

Posted 3 weeks ago

“Very satisfied with mug and beautifully packaged, thanks Jan”

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Posted 3 weeks ago

Thank you so much for your lovely feedback, J! Appreciate your kind words. 😊

Posted 3 weeks ago

“The shot glasses themselves were perfect. However, the shipping and delivery process was aweful. The tracking was confusing at a minimum. The box arrived with one side completely open. It seems so far that non of the glasses were broke and are all there. I would hesitate to order from Personalized Favours again just due to shipping and delivery.”

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Posted 3 weeks ago

Thank you for sharing your feedback, Michele. I’m sorry to hear the shipping experience was disappointing, and for the confusion with tracking. We’ll look into the carrier and packaging to prevent this in the future.

Posted 3 weeks ago

“The ordering process was super easy, communication was clear, and delivery was prompt. Everything arrived well-packaged and in perfect condition. Highly recommend Personalised Favours for anyone looking for thoughtful, personalised gifts that feel customised and meaningful. Would definitely order from them again!”

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Posted 3 weeks ago

Thank you so much for your review, Sarah! We’re pleased to hear that you had a smooth ordering process, clear communication, and prompt delivery, and that everything arrived perfectly. We’d love to serve you again soon.

Posted 3 weeks ago

“The personalised towel arrived and is in good condition and it is such an excellent item. Would recommend to anyone who needs a fabulous personalised present.”

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Posted 3 weeks ago

Thank you so much for your wonderful review, Dianne. We’re delighted to hear the personalised towel arrived in excellent condition and that you’re happy with it. It means the world to us that you would recommend it as a fabulous personalised gift. We really appreciate your support and hope to help you again in the future.

Posted 2 weeks ago

“Great item my son loved it”

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Posted 3 weeks ago

Thank you so much for your review, Linda! Glad to hear your son loved it! 😊

Posted 3 weeks ago

“Great company to deal with - highly recommend!”

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Posted 3 weeks ago

Thank you so much for your kind words, Ashley! We’re so glad to hear you had a great experience with us 😊 We really appreciate your recommendation and hope to assist you again in the future!

Posted 2 days ago

“Very happy with my purchase”

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Posted 3 weeks ago

Hi Stephanie, Thank you so much for your lovely review. We’re delighted to hear you’re very happy with your purchase. We truly appreciate your support and hope to help you again in the future. Thanks & regards, PF Team x

Posted 3 weeks ago

“i absolutlt love this shot glass and i am sure my grandaughter will too when i give it to her on her birthday it is so unique”

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Posted 3 weeks ago

Hi Jannette, Thank you for your lovely words. We’re so happy you love the shot glass and chose it as a birthday gift for your granddaughter. We hope she enjoys it just as much as you do. Thanks & regards, PF Team x

Posted 3 weeks ago

“We were happy with the service and quality of our purchase We were informed at each stage and was delivered well before the expected date. Will definitely be buying again Thanks”

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Posted 3 weeks ago

Hi Richard, Thank you so much for your kind review. We’re delighted to hear you were happy with both the service and quality of your purchase. It’s great to know you appreciated the updates along the way and that your order arrived earlier than expected. We truly appreciate your support and look forward to helping you again in the future. Thanks & regards, PF Team x

Posted 3 weeks ago

“The jewelry box was perfect and the engraving.Personalised Favours is great very good and professional.Didnt take long to come and boxed up well for fragile item I recommend them.Will be buying from them again.☺️”

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Posted 3 weeks ago

Thank you so much for your wonderful feedback, Ruth! We’re really glad to hear that you were happy with the jewellery box and the engraving, and that it arrived safely and quickly. It means a lot to us that you found our service professional and would recommend us. Your kind words truly make our day 😊 We look forward to assisting you again in the future!

Posted 5 days ago

“First time purchased engraved glasses as a present from Personalised Favours and all I can say that the engraving quality is superb and the shipment was very quick. I can highly recommend their services. Great cimmpany and a great service!”

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Posted 3 weeks ago

Hi Joseph, What a wonderful review to receive, thank you. We’re so pleased your engraved glasses arrived quickly and that you were happy with the quality. We truly appreciate your support and recommendation. We can’t wait to help you with your next personalised gift. Thanks & regards, PF Team x

Posted 3 weeks ago

“Our adventure money box will be used to hold our $ for our friend’s 50th birthday’s. We’ll be having a nice weekend away. Well packaged & just what we were after. Thankyou Personalised Favours.”

Personalised Favours 5 star review on 23rd February 2026

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Posted 3 weeks ago

Hi Shanelle, Thank you so much for your lovely review. We’re so pleased to hear the adventure money box was just what you were after and that it arrived well packaged. Thank you for choosing Personalised Favours to be part of such a special celebration. We hope you all have an amazing time away. Thanks & regards, PF Team x

Posted 3 weeks ago

“Beer mugs were great🤗 Disappointed with beer glasses as the image and script is very small😞”

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Posted 3 weeks ago

Thank you so much for your feedback, John 😊 We’re really glad to hear you were happy with the beer mugs! I’m sorry to hear the beer glasses were a little disappointing and that the image and script felt too small. If you’re able to, please send a photo to hello@personalisedfavours.com.au along with your order number so we can check this for you.

Posted 3 weeks ago

Personalised Favours is rated 4.9 based on 3,514 reviews