Personalised Favours Reviews

Name: Personalised Favours
Rating: 4.89

4.9 Rating 2,808 Reviews

98 %

of reviewers recommend Personalised Favours

4.9

Based on 2,808 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Personalised Favours 5 star review on 1st September 2025

791

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“This company is an absolute standout. From the moment I engaged with them, their professionalism, responsiveness, and genuine care were evident. They go above and beyond to deliver not just a product, but an experience — thoughtful, beautifully crafted, and tailored to the occasion. Their team is a credit to the brand: warm, attentive, and committed to excellence. The quality of their work speaks for itself, and their pricing is refreshingly reasonable given the high standard they maintain. Whether you're purchasing a gift or something for yourself, you can trust that it will be handled with care and delivered with pride. Highly recommended — a rare find in today’s market.”

Helpful Report

Posted 2 weeks ago

Thank you so much for your glowing review, Caitlin! We're thrilled to hear that our commitment to professionalism and the personal touch made your experience memorable. Your kind words about our team's dedication to crafting quality products truly inspire us. We can't wait to serve you again in the future!

Posted 2 weeks ago

“I recently purchased the boxed decanter and whiskey glass set fir my sons 21st Birthday. Absolutely loved everything about it. The size was bigger than I expected. Beautiful presentation & such an easy process to choose a design and engrave. We will definitely be ordering again. Very happy customer”

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Posted 2 weeks ago

Thank you so much for your wonderful review, Marianna! We’re delighted to hear that you loved the decanter and whiskey glass set, and that the design process was easy for you. Your satisfaction truly makes our day, and we can’t wait to welcome you back for your next order! 😊

Posted 2 weeks ago

“Arrived very quickly. Really good quality and it looks gorgeous.”

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Posted 2 weeks ago

Thank you so much for your lovely review, Georgina! We're thrilled to hear that you were pleased with the quality and speed of delivery. Your satisfaction means everything to us! 😊

Posted 2 weeks ago

“Bought as a gift for new bub & she loves it. Easy to order, didn't take long to arrive.”

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Posted 2 weeks ago

Thank you so much for your review, Cath! We’re thrilled to hear that the gift was a hit and that you found our ordering process easy. Your support means a lot to us! 😊

Posted 2 weeks ago

“Great gift idea. Good quality and fast delivery. Will buy from again.”

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Posted 2 weeks ago

Thank you so much for taking the time to leave an excellent rating. We greatly appreciate your business with us and we're really glad to hear that you had a great buying experience with us 😊

Posted 2 weeks ago

“It is exactly what i orderded ,my grandson loved it .I am very happy and will be using this company again ,”

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Posted 2 weeks ago

Thank you so much for this 5-star review and for your continued custom. We truly value your review and are so glad you love our amazing products. 😊

Posted 2 weeks ago

“Loved it. I’m sure my grandson will too!”

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Posted 2 weeks ago

Thank you so much for this 5-star review. We truly value your review and are so glad you love our amazing products! 😊

Posted 2 weeks ago

“QUICK RELIABLE SERVICE”

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Posted 2 weeks ago

Thank you so much for your fantastic 5-star review, Barbara! We're delighted to hear that you found our service quick and reliable. Your feedback is truly appreciated and we look forward to serving you again!

Posted 2 weeks ago

“Well-made product and it did surpass my expectations. I definitely recommend!”

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Posted 2 weeks ago

Thank you so much for your amazing 5-star review, Annalee! We're thrilled to hear that our product surpassed your expectations. Your recommendation means a lot to us!

Posted 2 weeks ago

“Arrived on time and great quality. Will recommend others.”

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Posted 2 weeks ago

Thank you so much for this 5-star review. We truly value your review and are so glad you are happy with your order from us. We greatly appreciate your recommendation. 😊

Posted 2 weeks ago

“Order was confirmed and processed without delay. I was pleasantly surprised by how quickly it was dispatched given it's a personalised item, prompt service.”

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Posted 2 weeks ago

Thank you so much for this 5-star review. We greatly appreciate you being a customer and we're so glad to hear that you were happy with the product and services you have received from us. We’re here for you anytime! 😊

Posted 2 weeks ago

“Lovely products. Fast turnaround”

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Posted 3 weeks ago

Thank you for your lovely feedback, Hollie! We're so glad to hear that you’re happy with your purchase and that it arrived promptly.

Posted 3 weeks ago

“Just the job ... I was a little cautious but the end result met my expectations. I couldn't be happier about every aspect - design to delivery!”

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Posted 3 weeks ago

Thank you so much for your wonderful review, Clive! We're thrilled to hear that our work met your expectations and that you're happy with every aspect, from design to delivery. Your feedback is greatly appreciated!

Posted 3 weeks ago

“Very quick delivery and great quality. Highly recommend”

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Posted 3 weeks ago

Thank you so much for your fantastic review, Daryl! We're delighted to hear that you appreciate the quick delivery and quality of our products. Your recommendation means the world to us!

Posted 3 weeks ago

“Very happy with purchase, delivered fast”

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Posted 3 weeks ago

Thank you so much for your 5-star review! We are glad to hear that you are happy with the product. We will share this with the store team to let them know to keep up the amazing work! 😊

Posted 3 weeks ago

“My partner loved his beer mug. The quality is good and arrived within a couple of days of ordering.”

Personalised Favours 5 star review on 12th August 2025

Helpful Report

Posted 3 weeks ago

Thank you, Coralie! We’re so glad to hear your partner loved the beer mug and that it arrived quickly. Your support means a lot to us, and we’re always here to help make special moments even better!

Posted 3 weeks ago

“Perfect thank you so much 😊”

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Posted 3 weeks ago

Thank you so much for your kind words, Jodie! We're thrilled to hear that you had a great experience with us. Your feedback truly brightens our day, and we appreciate your support! 😊

Posted 3 weeks ago

“Awesome communication, quick delivery, product was exactly as described. Would definitely purchase from them again!”

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Posted 3 weeks ago

Thank you so much for your review, Josh! We're delighted to hear that you had a great experience with our communication and prompt delivery. Your feedback means the world to us, and we can't wait to serve you again!

Posted 3 weeks ago

“The service I recieved was fabulous. I had left a gift last minute, they responded to my enquiry in a timely manner, which helped me with my decision to order. The glasses arrived with two days to spare and we were thrilled with them. Thank you very much!”

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Posted 3 weeks ago

Thank you so much for taking the time to leave an excellent rating. We greatly appreciate your business with us and we're really glad to hear that you had a great buying experience with us 😊

Posted 3 weeks ago

“Very impressive service and product from Personalised Favours again! That's why I am a repeat customer of many years. Customer service and products are consistently excellent! PF is definitely my go to for gifts that I know will always be gratefully received. Highly recommend PF for stress free, high quality shopping!”

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Posted 3 weeks ago

Thank you so much for taking the time to leave a wonderful rating. We greatly appreciate your business with us and your continued custom. We're really glad to hear that you had a great buying experience with us 😊

Posted 3 weeks ago

Personalised Favours is rated 4.9 based on 2,808 reviews