Personalised Favours Reviews

Name: Personalised Favours
Rating: 4.89

4.9 Rating 3,743 Reviews

98 %

of reviewers recommend Personalised Favours

4.9

Based on 3,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Personalised Favours 5 star review on 8th June 2026

823

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“A little smaller than I thought but an excellent gift and the artwork was great!”

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Posted 12 hours ago

“Hi All, recently purchase for a Christening and was very happy to find something so appropiate and so well presented. I did expect it to be a little bigger but it worked out fine. I would definetly use this service again. Thanks so much Tina.”

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Posted 1 day ago

Thank you so much for your lovely feedback, Tina! We really appreciate it. We're glad to hear it worked well for the Christening and that you were happy with the overall presentation. We look forward to helping you again in the future. 😊

Posted 1 day ago

“Very nice and partner loved it 👍🏻”

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Posted 1 week ago

“The item looks just like the picture however I thought music would play from it but it doesn’t. I got confused as I was asked for the song link from Spotify thinking it would then play from the item somehow but it doesn’t, it’s just used on the display. I was confused. Shopping and wait time great. Communication from company prompt and professional.”

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Posted 1 week ago

Thank you for your feedback, Moana! We really appreciate you taking the time to share it, and we’re glad to hear you were happy with the item, shopping experience, and our communication. I’m sorry for the confusion regarding the music feature. Could you please contact us at hello@personalisedfavours.com.au with your order number and details of your concern? We’ll be happy to check this for you and assist further.

Posted 1 week ago

“Its good experience buying the product”

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Posted 2 weeks ago

Thank you so much for your lovely review! We’re glad to hear you had a good experience buying the product. 😊

Posted 2 weeks ago

“Absolutely love our engraved wooden tealights, they’re a perfect way to remember our dear Dad”

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Posted 2 weeks ago

Hi Sasha, Thank you so much for your beautiful review. We’re truly honoured that our engraved wooden tealights could help commemorate and remember your dear Dad. It means a lot to know they hold such special meaning for you and your family. Thanks & regards, PF Team x

Posted 2 weeks ago

“My mum loved the gown & candle she received for Mothers Day.”

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Posted 3 weeks ago

Thank you for your kind review! We’re so glad your mum loved the gown and candle for Mother’s Day. We appreciate your support and can’t wait to help you again soon. 😊

Posted 3 weeks ago

“The 4 star review is for the team to make sure the card message is added as an option when ordering online. I ticked it but when finished ordering, there was no option to add a message so I had to email them and to be honest they added the message. I was not happy with the delivery courier as the delivery corporate address opens at 07:30 am and they said at 08:45 , attempted delivery, no one was available to take the parcel so taken to a nearby collection centre, I couldn't chat or call the courier delivery despite waiting online for an hour, so better to change your delivery courier. The gift itself was amazing and wrapped neatly and I loved it very much.”

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Posted 4 weeks ago

Hi Basil, Thank you for taking the time to share your feedback. We’re glad the gift itself met your expectations and that it was wrapped nicely. We’re sorry about the missing card message option online and the delivery issue with the courier. We’ll look into the online ordering flow and, as for the courier arrangement, rest assured that this will be forwarded to our appropriate team for review and feedback to prevent this from happening again. If there’s anything else we can do to help, please let us know. Kind regards, Team Personalised Favours

Posted 4 weeks ago

“looks great very happy with it”

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Posted 1 month ago

Thanks so much for your kind words! We’re really glad you’re happy with it. 😊

Posted 1 month ago

“Good to deal with”

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Posted 1 month ago

Thank you so much for your lovely feedback! 😊

Posted 1 month ago

“Tha dressing gown is every thing I expected, it is excellent. Ian”

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Posted 1 month ago

Thank you so much for your lovely feedback, Ian! We’re really glad to hear the dressing gown is everything you expected and that you’re happy with it! We truly appreciate your support and hope to see you again for your next personalised gift.

Posted 1 month ago

“Would recommend to others as I received it quickly”

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Posted 1 month ago

“Nicely Packaged and quick delivery. Exactly as I wanted. One suggestions, engrave letters after numbers with a bit more spacing 40Th Birthday looks like 49 th if you look quickly, just a thought”

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Posted 1 month ago

Thank you so much for your lovely feedback, Brett! We’re really glad to hear you were happy with the packaging and delivery 😊 We also truly appreciate your suggestion regarding the spacing of the lettering, and will be sure to pass it on to our team for consideration in future improvements. Thanks again for your support, and we hope to create something special for you again soon!

Posted 1 month ago

“Got a personalised beer mug and bottle opener for my Dad! He loved it! Ordering process was easy, was delivered in pretty good time and quality (from what Dad says) was great. Only think I would say is I couldn't personalise it with anything I wanted - that cost etc...not sure I agree with that, maybe a certain amount of words only. But overall - great.”

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Posted 2 months ago

“Love it - thankyou. My son will love it too. His 21st is 8th April so I'll be giving it to him at dinner ☺️”

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Posted 2 months ago

“Great woodworking, script, & price.”

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Posted 2 months ago

“Easy to deal with”

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Posted 3 months ago

Hi Lloyd, Thank you for your review. We’re glad to hear you found us easy to deal with. We appreciate your support and hope to assist you again in the future. Thanks & regards, PF Team x

Posted 3 months ago

“Im happy with the two personalised whiskey boxes overall. The designs look great and the boxes rhemselves feel solid and well-made. The only thing I would have preferred is a darker, more even engraving on the wood, as they both look a bit light and streaky in places. Aside from that, they are nice pieces. The engraved glasses that came with them look clean and sharp. The ordering process was straightforward, and the delivery was quick. All in all, a good purchase with just a small improvement needed on the engraving depth.”

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Posted 3 months ago

Hi Catherina, Thank you for taking the time to provide such detailed feedback. We’re delighted to hear you were happy with the designs, the solid feel of the boxes, and the clean finish on the glasses. We also appreciate your comments about the engraving. Natural variations in wood can sometimes affect the engraving tone, but we understand your preference for a darker and more even finish. Your feedback is very helpful and will be shared with our team. Thank you again for your honest review and support. PF Team x

Posted 3 months ago

“At first I was disappointed, thinking this is so mall. Then I easily put a full pack of family assorted biscuits in it and I felt better. Would love an even bigger one for my home cookie batches, but this one is great”

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Posted 3 months ago

Thank you so much for your review, Glennis! We’re glad the item works for you. We’ll keep your note about a larger size in mind for future options. 😊

Posted 3 months ago

“I loved the wine glass but was disappointed it wasn’t in a box like the previous 2 orders.”

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Posted 3 months ago

Personalised Favours is rated 4.9 based on 3,743 reviews