Personalised Favours Reviews

Name: Personalised Favours
Rating: 4.89

4.9 Rating 3,987 Reviews

98 %

of reviewers recommend Personalised Favours

4.9

Based on 3,987 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Personalised Favours 5 star review on 11th September 2026

834

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would have liked a bit more freedom in changing the words on the side of the Tumblers”

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Posted 1 day ago

“Love the cute little notebook and pen combo but I wish the pen had the option to put a name on it too.”

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Posted 1 week ago

Hi Michelle, We really appreciate your feedback! We’re so glad you loved the cute notebook and pen combo. Thank you for the suggestion about adding name personalisation to the pen. We’ll definitely pass it on to our team for consideration. Thanks & regards, PF Team x

Posted 1 week ago

“The item was exactly what I wanted. A really good gift. Arrived in good time too with good communication”

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Posted 2 weeks ago

Hi Scott, Thank you for your feedback! We’re really glad to hear the item was exactly what you wanted, made a great gift, and arrived with good communication and on time. Kind regards, Team Personalised Favours

Posted 2 weeks ago

“Pretty happy with my experience, communication with the company was very good, fast shipping and pretty good quality. Will be purchasing again from here.”

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Posted 4 weeks ago

Hi Melody, Thank you for taking the time to share your experience! We’re so pleased to hear you were happy with the communication, fast shipping, and quality of your purchase. We really appreciate your support and look forward to serving you again! Thanks & regards, PF Team x

Posted 4 weeks ago

“Great product and timely delivery”

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Posted 4 weeks ago

Hi Jacinta, Thank you so much for your wonderful feedback! We’re delighted to hear you were happy with the product and that your order arrived on time. We really appreciate your support and hope to help you again in the future! Thanks & regards, PF Team x

Posted 4 weeks ago

“Great service, product was delivered quickly, only reason for 4 stars was I only found it was in AUD at the pay now stage, all in all will order again”

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Posted 1 month ago

Thank you for your review, Cam! We’re glad you experienced great service and fast delivery. We appreciate your feedback. 😊

Posted 3 weeks ago

“I wish the engraving was a bit more prominent, but the team delivered my design exactly the way I personalised it and the couple loved it :)”

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Posted 1 month ago

Thank you so much for your lovely feedback! 😊 We’re so glad to hear that the design came out exactly as you personalised it and, most importantly, that the couple loved it! 💕

Posted 1 month ago

“I was really happy with my purchase, thanks so much”

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Posted 1 month ago

Thank you so much for your lovely feedback, Lynette! 😊 We’re so happy to hear that you’re pleased with your purchase. It was a pleasure helping you, and we truly appreciate your support! 💕

Posted 1 month ago

“These were lovely and perfect for our occasion”

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Posted 1 month ago

Thank you so much for your lovely feedback, Aynara! 😊

Posted 1 month ago

“Great product, but was disappointed with the laser burn on the box , it was very " blond" on the pine box and did not stand out as per your website. It was a birthday gift so no time to get it sorted, had to suck it up.”

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Posted 2 months ago

Hi Rodney, We’re sorry to hear about the laser burn and that the pine box didn’t look as expected. That isn’t what we aim for. If you’d like, you can email us at hello@personalisedfavours.com.au with the picture of the product showing the issue, and we’ll look solution for you.

Posted 2 months ago

“A little smaller than I thought but an excellent gift and the artwork was great!”

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Posted 3 months ago

Thank you for your kind words. We’re glad you're happy with the product you received from us! 😊

Posted 2 months ago

“Hi All, recently purchase for a Christening and was very happy to find something so appropiate and so well presented. I did expect it to be a little bigger but it worked out fine. I would definetly use this service again. Thanks so much Tina.”

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Posted 3 months ago

Thank you so much for your lovely feedback, Tina! We really appreciate it. We're glad to hear it worked well for the Christening and that you were happy with the overall presentation. We look forward to helping you again in the future. 😊

Posted 3 months ago

“Very nice and partner loved it 👍🏻”

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Posted 3 months ago

“The item looks just like the picture however I thought music would play from it but it doesn’t. I got confused as I was asked for the song link from Spotify thinking it would then play from the item somehow but it doesn’t, it’s just used on the display. I was confused. Shopping and wait time great. Communication from company prompt and professional.”

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Posted 3 months ago

Thank you for your feedback, Moana! We really appreciate you taking the time to share it, and we’re glad to hear you were happy with the item, shopping experience, and our communication. I’m sorry for the confusion regarding the music feature. Could you please contact us at hello@personalisedfavours.com.au with your order number and details of your concern? We’ll be happy to check this for you and assist further.

Posted 3 months ago

“Its good experience buying the product”

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Posted 3 months ago

Thank you so much for your lovely review! We’re glad to hear you had a good experience buying the product. 😊

Posted 3 months ago

“Absolutely love our engraved wooden tealights, they’re a perfect way to remember our dear Dad”

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Posted 3 months ago

Hi Sasha, Thank you so much for your beautiful review. We’re truly honoured that our engraved wooden tealights could help commemorate and remember your dear Dad. It means a lot to know they hold such special meaning for you and your family. Thanks & regards, PF Team x

Posted 3 months ago

“My mum loved the gown & candle she received for Mothers Day.”

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Posted 3 months ago

Thank you for your kind review! We’re so glad your mum loved the gown and candle for Mother’s Day. We appreciate your support and can’t wait to help you again soon. 😊

Posted 3 months ago

“The 4 star review is for the team to make sure the card message is added as an option when ordering online. I ticked it but when finished ordering, there was no option to add a message so I had to email them and to be honest they added the message. I was not happy with the delivery courier as the delivery corporate address opens at 07:30 am and they said at 08:45 , attempted delivery, no one was available to take the parcel so taken to a nearby collection centre, I couldn't chat or call the courier delivery despite waiting online for an hour, so better to change your delivery courier. The gift itself was amazing and wrapped neatly and I loved it very much.”

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Posted 3 months ago

Hi Basil, Thank you for taking the time to share your feedback. We’re glad the gift itself met your expectations and that it was wrapped nicely. We’re sorry about the missing card message option online and the delivery issue with the courier. We’ll look into the online ordering flow and, as for the courier arrangement, rest assured that this will be forwarded to our appropriate team for review and feedback to prevent this from happening again. If there’s anything else we can do to help, please let us know. Kind regards, Team Personalised Favours

Posted 3 months ago

“looks great very happy with it”

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Posted 4 months ago

Thanks so much for your kind words! We’re really glad you’re happy with it. 😊

Posted 4 months ago

“Good to deal with”

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Posted 4 months ago

Thank you so much for your lovely feedback! 😊

Posted 4 months ago

Personalised Favours is rated 4.9 based on 3,987 reviews