Personalised Favours Reviews

Name: Personalised Favours
Rating: 4.89

4.9 Rating 3,506 Reviews

98 %

of reviewers recommend Personalised Favours

4.9

Based on 3,506 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Personalised Favours 5 star review on 10th March 2026

821

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy to deal with”

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Posted 21 hours ago

Hi Lloyd, Thank you for your review. We’re glad to hear you found us easy to deal with. We appreciate your support and hope to assist you again in the future. Thanks & regards, PF Team x

Posted 8 hours ago

“Im happy with the two personalised whiskey boxes overall. The designs look great and the boxes rhemselves feel solid and well-made. The only thing I would have preferred is a darker, more even engraving on the wood, as they both look a bit light and streaky in places. Aside from that, they are nice pieces. The engraved glasses that came with them look clean and sharp. The ordering process was straightforward, and the delivery was quick. All in all, a good purchase with just a small improvement needed on the engraving depth.”

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Posted 6 days ago

Hi Catherina, Thank you for taking the time to provide such detailed feedback. We’re delighted to hear you were happy with the designs, the solid feel of the boxes, and the clean finish on the glasses. We also appreciate your comments about the engraving. Natural variations in wood can sometimes affect the engraving tone, but we understand your preference for a darker and more even finish. Your feedback is very helpful and will be shared with our team. Thank you again for your honest review and support. PF Team x

Posted 6 days ago

“At first I was disappointed, thinking this is so mall. Then I easily put a full pack of family assorted biscuits in it and I felt better. Would love an even bigger one for my home cookie batches, but this one is great”

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Posted 1 week ago

Thank you so much for your review, Glennis! We’re glad the item works for you. We’ll keep your note about a larger size in mind for future options. 😊

Posted 1 week ago

“I loved the wine glass but was disappointed it wasn’t in a box like the previous 2 orders.”

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Posted 2 weeks ago

“Order came super quick happy with the quality and customer service too, great shop!”

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Posted 3 weeks ago

Thank you so much for your kind words! We’re pleased that you were happy with the quick delivery, quality, and our service. We truly appreciate your support and look forward to helping you again soon.

Posted 3 weeks ago

“The square scotch glass was perfect, my son loved it. My order was expected Friday, 9th of Jan. However, I did not receive it till the Monday, 12th Jan. My son’s party was on the 10th Saturday. Those 35 shot glasses were meant to be a little gift for the guests. The beer mug & couple of shot glasses had quality issues. Will recommend to friends but will advise to order months ahead.”

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Posted 1 month ago

Thank you for your review, Sonia. We’re glad the square scotch glass was perfect and your son loved it. We’re sorry about the delay and the quality issues on some items. We appreciate your feedback and will use it to improve. If you’d like, we can discuss further if there are any issues with your order. Kindly send us an email to hello@personalisedfavours.com.au with your order number and will gladly assist you. 😊

Posted 1 month ago

“Thank you very happy”

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Posted 1 month ago

Thank you for your kind words, Dawn! We’re glad to hear you’re happy with your order. If there’s anything else we can assist you with, please just let us know.

Posted 1 month ago

“Beautiful pieces. I odered red stars with white writing. The writing was a bit light on the bright red background and did not stand out as much as I liked. Nonetheless, they were well appreciated by the recepients.”

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Posted 2 months ago

Thank you so much for taking the time to leave a review, Shalendri. We’re delighted to hear that the pieces were well appreciated by the recipients. We do appreciate your feedback regarding the contrast of the white writing on the red stars. This is very helpful for us and something we’ll certainly take into consideration for future designs and product improvements. Thank you again for your support and for sharing your experience with us.

Posted 2 months ago

“For the sake of perception of size, you could probably add an image of a person holding the product. :) Otherwise all good.”

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Posted 2 months ago

“Lovely mug but the writing was a bit to pale and a little small”

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Posted 2 months ago

Thank you so much for your feedback, Deborah! We're glad to hear you loved the mug overall 😊

Posted 2 months ago

“It was exactly as advertised on website. My wife loves it”

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Posted 2 months ago

Thank you so much for your lovely review! We’re pleased to hear it met your expectations and that your wife loves it. We appreciate your support and hope to help again.

Posted 2 months ago

“The chair is good and well made but unfortunately way too small for our 6 year old Grandson. Looked larger in photo”

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Posted 2 months ago

Thank you for your feedback, Marilyn. We're glad you’re happy with the quality, and I’m sorry the chair was smaller than expected. We appreciate you sharing your experience.

Posted 2 months ago

“It was a great secret santa gift, especially seeking the surprises on the face when they received the present on their faces.”

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Posted 2 months ago

Thank you so much for sharing your experience, Wendy! We’re delighted to hear the Secret Santa gift brought smiles and a bit of playful surprise. We appreciate your support and hope to create more fun, memorable gifts for you in the future. 😊

Posted 2 months ago

“good quality, good timing”

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Posted 2 months ago

Thank you so much for your lovely review, Suzanne! We’re delighted to hear you were happy with the quality of your order and the delivery timing. We truly appreciate your support and hope to assist you again in the future.

Posted 2 months ago

“Great service and follow up”

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Posted 2 months ago

Thank you so much for your kind feedback, Chris! We’re delighted to hear you were happy with both the service and the follow-up. We truly appreciate your support and hope to assist you again in the future.

Posted 2 months ago

“Spelling on one of the items was incorrect”

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Posted 2 months ago

Thank you so much for your review, Shirley! We’re sorry about the spelling mistake on that item. We’d be happy to replace it. Please let us know your order number, and we’ll arrange it for you promptly. We appreciate your support, and your feedback helps us improve.

Posted 2 months ago

“The service was prompt and the final results looked great. Very happy with the final products. Will definately be letting friends know of the great products.”

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Posted 2 months ago

“Easy to use. Much smaller than what i anticipated but i was the silly one to not check the dimensions on the website. Packaged with care to ensure no breakage”

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Posted 2 months ago

Thank you so much for taking the time to leave us a review, Alana! We’re glad it was easy to use and that the packaging kept it safe. Sorry about the size - please feel free to check dimensions next time, or message us, and we’ll help with options.

Posted 2 months ago

“Quick delivery, quality looks go from the packaging but as it’s a Christmas present won’t really know till the day full. That the reason for the 4 stars and not 5.”

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Posted 2 months ago

Thank you so much for leaving us a review. We greatly appreciate it! 😊

Posted 2 months ago

“Bought this as a wedding gift for friends. It was well priced and they absolutely adore it and find it really practical. It appears to be well made too. The only thing is shipping is really expensive because it comes from Australia despite being a .co.nz website, and it doesn't say this anywhere on the website when ordering. Otherwise I would've given it 5 stars.”

Helpful Report

Posted 3 months ago

Thank you so much for your lovely review, Morgan. We’re delighted to hear your friends adored their gift and that you found it practical and well-made. We also appreciate your feedback about shipping. Although we have a .co.nz website, all orders are dispatched from our Australian warehouse, and we’re sorry this wasn’t clearer at checkout. Your feedback is very helpful, and we’ll work on improving this. Thanks again for your support. We truly appreciate it.

Posted 3 months ago

Personalised Favours is rated 4.9 based on 3,506 reviews