Personalised Favours Reviews

Name: Personalised Favours
Rating: 4.89

4.9 Rating 2,719 Reviews

98 %

of reviewers recommend Personalised Favours

4.9

Based on 2,719 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Personalised Favours 5 star review on 24th June 2025

779

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Cute & pretty A little smaller than I expected”

Helpful Report

Posted 2 days ago

Thank you, Jilda, for your lovely 4-star review! We're so glad you found the favours cute and pretty. We appreciate your feedback about the size and will take that into consideration. Your support means a lot to us!

Posted 1 day ago

“I was happy with service you provided it was quick n got what I asked for . Just like to mention if flask can be bit heavy in quality. Increase the price if need to do so but I prefer quality. Overall it was good experience im looking to order another one n please let me know if you can get a better quality flask please thank you”

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Posted 5 days ago

Thank you for your thoughtful review, Amarjeet! We're glad to hear you had a positive experience and that you received exactly what you were looking for. We appreciate your feedback about the quality of the flask and will definitely take it into consideration as we strive to improve. We’d be happy to assist you with your next order when you're ready!

Posted 4 days ago

“Exactly as advertised”

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Posted 5 days ago

Thank you for your great review, William! We're so glad to hear that your item was exactly as advertised. Your satisfaction is our top priority, and we appreciate your support!

Posted 5 days ago

“Only downfall was it didn't arrive in time for my Grandson's birthday even with express shipping.”

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Posted 2 weeks ago

We're truly sorry to hear that your order didn’t arrive in time. We understand how important timely delivery is for special occasions. Please know this isn't the experience we want for our customers. If you haven’t already, feel free to reach out to our customer support team by emailing us at hello@personalisedfavours.com.au so we can double-check your order and advise further. 😊

Posted 2 weeks ago

“Great quality and super comfortable”

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Posted 2 weeks ago

Thank you for your review, Nathan! We're delighted to hear that you found the quality great and the items super comfortable. We value your feedback, and we look forward to helping you with your next occasion.

Posted 2 weeks ago

“Product as described”

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Posted 1 month ago

“""”

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Posted 3 years ago

Thank you for your 5 star rating, Michela!

Posted 1 month ago

“Beautiful gift but the process could be improved. It was a gift but the recipient didn't know who it was from & had to email you for details. I, the purcaser, kept getting emails re the despatch status, but addressed to the recipient.”

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Posted 1 month ago

Thank you for your valuable feedback, Bernadette! We're delighted that you found the gift beautiful. We apologise for the confusion regarding the sender details and the email notifications. Your comments are important to us, and we will certainly work on improving the process.

Posted 1 month ago

“Overall I loved my product, I was a bit upset that it did look quite burnt but it was still great”

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Posted 2 years ago

Hi Kiara, Thank you for your review! We're glad to hear that you loved the Acrylic Wedding Photo Print with Engraved Wooden Base, we apologise for any disappointment caused by the slight burning. We appreciate your feedback and will take it into consideration as we work to improve our products. Thank you again for choosing Personalised Favours, and we hope to have the opportunity to serve you again in the future.

Posted 2 years ago

“Very happy with our purchase”

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Posted 2 years ago

Thank you for your review, Giulia. It is fantastic to hear how happy you are with your order!

Posted 2 years ago

“Loved the idea and overall experience including the gift, however, would love to see better glass quality.”

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Posted 2 years ago

Hi Gaurav, Thank you for your review! We are glad to hear that you liked the idea and the overall experience. We will definitely strive to provide you with better glass quality in the future for a better experience. Once again, thank you for choosing us and sharing your thoughts with us. We hope to have the opportunity to serve you better in the future!

Posted 2 years ago

“My item arrived in very poor condition but after I emailed them with photos of the damage, they resolved the issue quickly.”

Helpful Report

Posted 2 years ago

Hi Jenny, Thank you for taking the time to share your experience with us. We apologise for any inconvenience caused by the poor condition of the item upon arrival. However, we're glad that our customer service team was able to resolve the issue quickly after you contacted us with photos of the damage. It's always our goal to ensure that our customers are satisfied with their purchase and we're happy to hear that we were able to make things right for you. We appreciate your feedback and will use it to improve our processes to prevent similar issues from happening in the future. If there is anything else we can assist you with, please don't hesitate to let us know! Thank you for choosing us, and we look forward to serving you again in the future.

Posted 2 years ago

“Quality product and a very good, quick service”

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Posted 2 years ago

Thank you so much Radion! Every review is important to us at Personalised Favours and it is greatly appreciated. We look forward to helping you with your next occasion.

Posted 2 years ago

“Lovely products, good service”

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Posted 2 years ago

“Greta product, fast delivery”

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Posted 2 years ago

“Great range of choice of artwork styles for some products & great, easy to use customisation options. Products were quickly delivered after confirming artwork.”

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Posted 2 years ago

“Thank you for your prompt assistance to send a new glass to me when one was broken in the delivery. And the way you dealt with this.”

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Posted 2 years ago

“Fast efficient service”

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Posted 2 years ago

Thank you for your review, Leesa. We are so glad to hear what you thought of our products and service!

Posted 2 years ago

“The items are really good. Their support is also good. They handled my issue really and and promptly”

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Posted 2 years ago

Thank you for your review, Christina. We are so glad to hear what you thought of our products and service!

Posted 2 years ago

“Arrived in a timely manner. Some of the writing though wasn’t sandblasted on properly and had come off. You could still see the letters had just lost the definition from the extra layer. Overall a great product.”

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Posted 2 years ago

Personalised Favours is rated 4.9 based on 2,719 reviews