Personalised Favours Reviews

Name: Personalised Favours
Rating: 4.89

4.9 Rating 3,353 Reviews

98 %

of reviewers recommend Personalised Favours

4.9

Based on 3,353 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Personalised Favours 5 star review on 19th January 2026

Christopher

Personalised Favours 5 star review on 11th January 2026

Diana

Personalised Favours 5 star review on 19th December 2025

The Goldfinch Family

Personalised Favours 5 star review on 18th December 2025

Cecilie

Matthew

812

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Beautiful pieces. I odered red stars with white writing. The writing was a bit light on the bright red background and did not stand out as much as I liked. Nonetheless, they were well appreciated by the recepients.”

Helpful Report

Posted 1 week ago

Thank you so much for taking the time to leave a review, Shalendri. We’re delighted to hear that the pieces were well appreciated by the recipients. We do appreciate your feedback regarding the contrast of the white writing on the red stars. This is very helpful for us and something we’ll certainly take into consideration for future designs and product improvements. Thank you again for your support and for sharing your experience with us.

Posted 1 week ago

“For the sake of perception of size, you could probably add an image of a person holding the product. :) Otherwise all good.”

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Posted 2 weeks ago

“Lovely mug but the writing was a bit to pale and a little small”

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Posted 3 weeks ago

Thank you so much for your feedback, Deborah! We're glad to hear you loved the mug overall 😊

Posted 2 weeks ago

“It was exactly as advertised on website. My wife loves it”

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Posted 3 weeks ago

Thank you so much for your lovely review! We’re pleased to hear it met your expectations and that your wife loves it. We appreciate your support and hope to help again.

Posted 3 weeks ago

“The chair is good and well made but unfortunately way too small for our 6 year old Grandson. Looked larger in photo”

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Posted 4 weeks ago

Thank you for your feedback, Marilyn. We're glad you’re happy with the quality, and I’m sorry the chair was smaller than expected. We appreciate you sharing your experience.

Posted 4 weeks ago

“It was a great secret santa gift, especially seeking the surprises on the face when they received the present on their faces.”

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Posted 1 month ago

Thank you so much for sharing your experience, Wendy! We’re delighted to hear the Secret Santa gift brought smiles and a bit of playful surprise. We appreciate your support and hope to create more fun, memorable gifts for you in the future. 😊

Posted 1 month ago

“good quality, good timing”

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Posted 1 month ago

Thank you so much for your lovely review, Suzanne! We’re delighted to hear you were happy with the quality of your order and the delivery timing. We truly appreciate your support and hope to assist you again in the future.

Posted 1 month ago

“Great service and follow up”

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Posted 1 month ago

Thank you so much for your kind feedback, Chris! We’re delighted to hear you were happy with both the service and the follow-up. We truly appreciate your support and hope to assist you again in the future.

Posted 1 month ago

“Spelling on one of the items was incorrect”

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Posted 1 month ago

Thank you so much for your review, Shirley! We’re sorry about the spelling mistake on that item. We’d be happy to replace it. Please let us know your order number, and we’ll arrange it for you promptly. We appreciate your support, and your feedback helps us improve.

Posted 1 month ago

“The service was prompt and the final results looked great. Very happy with the final products. Will definately be letting friends know of the great products.”

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Posted 1 month ago

“Easy to use. Much smaller than what i anticipated but i was the silly one to not check the dimensions on the website. Packaged with care to ensure no breakage”

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Posted 1 month ago

Thank you so much for taking the time to leave us a review, Alana! We’re glad it was easy to use and that the packaging kept it safe. Sorry about the size - please feel free to check dimensions next time, or message us, and we’ll help with options.

Posted 1 month ago

“Quick delivery, quality looks go from the packaging but as it’s a Christmas present won’t really know till the day full. That the reason for the 4 stars and not 5.”

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Posted 1 month ago

Thank you so much for leaving us a review. We greatly appreciate it! 😊

Posted 1 month ago

“Bought this as a wedding gift for friends. It was well priced and they absolutely adore it and find it really practical. It appears to be well made too. The only thing is shipping is really expensive because it comes from Australia despite being a .co.nz website, and it doesn't say this anywhere on the website when ordering. Otherwise I would've given it 5 stars.”

Helpful Report

Posted 1 month ago

Thank you so much for your lovely review, Morgan. We’re delighted to hear your friends adored their gift and that you found it practical and well-made. We also appreciate your feedback about shipping. Although we have a .co.nz website, all orders are dispatched from our Australian warehouse, and we’re sorry this wasn’t clearer at checkout. Your feedback is very helpful, and we’ll work on improving this. Thanks again for your support. We truly appreciate it.

Posted 1 month ago

“Great bag, looks awesome”

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Posted 1 month ago

Thank you so much for your kind words, DM! We’re pleased you love the bag and that it looks awesome. We appreciate your support and can’t wait to serve you again. 😊

Posted 1 month ago

“Overall the gifts were well made and like the picture advertised. The wallet was smaller and cheaper looking than expectef”

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Posted 2 months ago

Thank you so much for your 5-star review! We are glad to hear that you are happy with the product. We will share this with the store team to let them know to keep up the amazing work! 😊

Posted 2 months ago

“Product was delivered quickly and looks lovely for a girls 21st birthday.”

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Posted 2 months ago

Thank you so much for your 4-star review, Janice! We're happy to hear that your order arrived quickly and is perfect for the special occasion. Your kind words truly mean a lot to us! 😊

Posted 2 months ago

“Very happy with the product - delivered quick - very well packaged -only thing i would say if i had to pick anything would be it would look good if the box had a stain on it or at leaset some oil to give it a better colour. But i will purchase this again for gifts. Everyone that has seen it likes the product. Thank you”

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Posted 2 months ago

Thank you so much for your review and feedback. We greatly appreciate you being a customer, and we're so glad to hear that you were happy with the product and services you have received from us. We appreciate your continued custom. We’re here for you anytime! 😊

Posted 2 months ago

“I was happy with the outcome of the cheese board and the bride loved it as well. I know it is out of the companies hands, but was dissapointed with the delivery when it was supposed to arrive on the Friday and thank goodness it did arrive on the Monday as we were giving her the gift on Tuesday”

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Posted 2 months ago

Thank you for your review, Kim! We’re delighted to hear that both you and the bride loved the cheese board. We sincerely apologise for the delivery delay, and we appreciate your understanding in this matter. Your feedback is invaluable to us!

Posted 2 months ago

“Coasters were beautiful and would highly recommend. A great gift as a wedding present for our guests and as personalised it doubled as a stunning place card for our guests. We also got the boxes to present them in but were not happy with them and did not use as we didn’t feel they were up to the standard of the coasters and were also dirty and required cleaning from cardboard cuttings or something similar. Very fast turnaround from ordering and would highly recommend coasters but not individual boxes.”

Helpful Report

Posted 3 months ago

Thank you so much for your feedback, Mel! We’re glad to hear you loved the coasters and that they made a great gift. I’m sorry to hear the boxes didn’t meet your expectations – this is not the experience we want for our customers. Please feel free to contact us at hello@personalisedfavours.com.au with your concern, and we’ll do our best to assist you. We really appreciate you letting us know, and we will take your comments on board to improve.

Posted 3 months ago

“The gift was exactly what I wanted thank you. The service was great. Two things bothered me - firstly my bank details popped into place without me doing anything. This worried me as I'm sure I've never bought anything from you before. Why did this happen? This was followed by an email from Shop calling me Christina. I've also not used Shop before and didn't use it for this either. Now the email from you is calling me Christina, why is that? Buying online is a great way to shop but I'm always careful and on the lookout for abnormalities. These things made me a bit nervous about anymore shopping.”

Helpful Report

Posted 3 months ago

Hi Christina, Thank you so much for your feedback. We’re so pleased to hear that you loved your gift and our service. I completely understand your concern, and I’ve sent you an email directly to address this in more detail and provide reassurance regarding your checkout experience. Thank you again for taking the time to share your thoughts. Your feedback helps us continue to improve. Kind regards, PF Team x

Posted 3 months ago

Personalised Favours is rated 4.9 based on 3,353 reviews