Personalised Favours Reviews

Name: Personalised Favours
Rating: 4.88

4.9 Rating 2,548 Reviews

98 %

of reviewers recommend Personalised Favours

4.9

Based on 2,548 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Personalised Favours 5 star review on 25th March 2024

698

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall I loved my product, I was a bit upset that it did look quite burnt but it was still great”

Helpful Report

Posted 11 months ago

Hi Kiara, Thank you for your review! We're glad to hear that you loved the Acrylic Wedding Photo Print with Engraved Wooden Base, we apologise for any disappointment caused by the slight burning. We appreciate your feedback and will take it into consideration as we work to improve our products. Thank you again for choosing Personalised Favours, and we hope to have the opportunity to serve you again in the future.

Posted 10 months ago

“Very happy with our purchase”

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Posted 11 months ago

Thank you for your review, Giulia. It is fantastic to hear how happy you are with your order!

Posted 10 months ago

“Loved the idea and overall experience including the gift, however, would love to see better glass quality.”

Helpful Report

Posted 11 months ago

Hi Gaurav, Thank you for your review! We are glad to hear that you liked the idea and the overall experience. We will definitely strive to provide you with better glass quality in the future for a better experience. Once again, thank you for choosing us and sharing your thoughts with us. We hope to have the opportunity to serve you better in the future!

Posted 9 months ago

“My item arrived in very poor condition but after I emailed them with photos of the damage, they resolved the issue quickly.”

Helpful Report

Posted 1 year ago

Hi Jenny, Thank you for taking the time to share your experience with us. We apologise for any inconvenience caused by the poor condition of the item upon arrival. However, we're glad that our customer service team was able to resolve the issue quickly after you contacted us with photos of the damage. It's always our goal to ensure that our customers are satisfied with their purchase and we're happy to hear that we were able to make things right for you. We appreciate your feedback and will use it to improve our processes to prevent similar issues from happening in the future. If there is anything else we can assist you with, please don't hesitate to let us know! Thank you for choosing us, and we look forward to serving you again in the future.

Posted 9 months ago

“Quality product and a very good, quick service”

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Posted 1 year ago

Thank you so much Radion! Every review is important to us at Personalised Favours and it is greatly appreciated. We look forward to helping you with your next occasion.

Posted 9 months ago

“Lovely products, good service”

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Posted 1 year ago

“Greta product, fast delivery”

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Posted 1 year ago

“Great range of choice of artwork styles for some products & great, easy to use customisation options. Products were quickly delivered after confirming artwork.”

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Posted 1 year ago

“Thank you for your prompt assistance to send a new glass to me when one was broken in the delivery. And the way you dealt with this.”

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Posted 1 year ago

“Fast efficient service”

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Posted 1 year ago

Thank you for your review, Leesa. We are so glad to hear what you thought of our products and service!

Posted 1 year ago

“The items are really good. Their support is also good. They handled my issue really and and promptly”

Helpful Report

Posted 1 year ago

Thank you for your review, Christina. We are so glad to hear what you thought of our products and service!

Posted 1 year ago

“Arrived in a timely manner. Some of the writing though wasn’t sandblasted on properly and had come off. You could still see the letters had just lost the definition from the extra layer. Overall a great product.”

Helpful Report

Posted 1 year ago

“Good service and quick responses to questions”

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Posted 1 year ago

“My initial order was processed in excellent time however a mistake was made and the order had to be reprocessed. This was done very willingly and speedily and arrived before Christmas so I was very impressed with the service.”

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Posted 1 year ago

“Very happy with quality and finish of product. A little slow on processing but was peak time and responded to enquiry promptly. Happy with my purchase”

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Posted 1 year ago

“I love the bottle except the T in the name was already faded when I pulled it out of the box so I’m a little disappointed but still love it!!”

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Posted 1 year ago

“Great products however as I rushed the job in time for xmas I paid an exorbitant amount for postage which I feel was too high.”

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Posted 1 year ago

“Glassware is good. Inscriptions are a little hard to see. But all good”

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Posted 1 year ago

“The customer service was great was great when I needed to get in touch with them about my order. Website easy to use. Fast delivery.”

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Posted 1 year ago

“Personalised Favours have been great regarding finalising my product on time, communication and helpfulness. The only downside is they deliver through Aramex which inexplicably held my order at a location 4h drive from my address for over a week, in the end it wasn't delivered on time for me to gift.”

Helpful Report

Posted 1 year ago

Personalised Favours is rated 4.9 based on 2,548 reviews