Personalised Favours Reviews

Name: Personalised Favours
Rating: 4.89

4.9 Rating 4,139 Reviews

98 %

of reviewers recommend Personalised Favours

4.9

Based on 4,139 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Personalised Favours 5 star review on 27th October 2026

836

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was excellent the parcel was everything I could have wished for. The person I purchased it for was very impressed. Thank you for all your help.”

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Posted 3 weeks ago

Thank you so much for your lovely feedback, Jan! 😊 We’re so happy to hear that you were pleased with your order and that the recipient was impressed with their gift. It was our pleasure assisting you, and we truly appreciate you taking the time to share your experience with us.

Posted 3 weeks ago

“I think the writing should be in black because I can hardly see it on the glass”

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Posted 1 month ago

Hi Lynette, Thank you for your feedback! We’re sorry to hear that the writing wasn’t as visible on the glass as you had hoped. We really appreciate you taking the time to share your suggestion about using black lettering, and we’ll be sure to pass your feedback on to our team. Thanks & regards, PF Team x

Posted 2 weeks ago

“The bunny was cute and the personalised little dress was lovely but it was meant for a gift and I felt it was very poorly presented. It came in what looked like a used plastic bag, I wasn’t quite sure what to do with it and was a little disappointed in that.”

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Posted 1 month ago

So glad you liked the bunny and dress! I’m really sorry about the packaging, especially as it was a gift. I'll make sure to forward your feedback to our management. Thanks for letting us know!

Posted 1 month ago

“Great service and product is great”

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Posted 1 month ago

Hi Karen, Thank you so much for your lovely review! We’re so glad to hear you were happy with both our service and the product. We truly appreciate your support. Thanks & regards, PF Team x

Posted 1 month ago

“Happy with the product and service.”

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Posted 1 month ago

Hi Anne, Thank you so much for your lovely review! We’re so glad to hear you’re happy with both the product and our service. We truly appreciate your support! Thanks & regards, PF Team x

Posted 1 month ago

“Bought a bookmark for fathers day and Very pleased and happy with the outcome. Postage was expected coming from Australia. Would definitely recommend purchasing from personalised favours.”

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Posted 1 month ago

Thank you so much for your lovely feedback, Naomi! 😊 We’re so glad you’re happy with your bookmark and really appreciate your recommendation. xx

Posted 1 month ago

“Would have liked a bit more freedom in changing the words on the side of the Tumblers”

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Posted 1 month ago

Thanks for your feedback! We completely understand and appreciate your suggestion. 😊

Posted 1 month ago

“Love the cute little notebook and pen combo but I wish the pen had the option to put a name on it too.”

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Posted 1 month ago

Hi Michelle, We really appreciate your feedback! We’re so glad you loved the cute notebook and pen combo. Thank you for the suggestion about adding name personalisation to the pen. We’ll definitely pass it on to our team for consideration. Thanks & regards, PF Team x

Posted 1 month ago

“The item was exactly what I wanted. A really good gift. Arrived in good time too with good communication”

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Posted 2 months ago

Hi Scott, Thank you for your feedback! We’re really glad to hear the item was exactly what you wanted, made a great gift, and arrived with good communication and on time. Kind regards, Team Personalised Favours

Posted 2 months ago

“Pretty happy with my experience, communication with the company was very good, fast shipping and pretty good quality. Will be purchasing again from here.”

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Posted 2 months ago

Hi Melody, Thank you for taking the time to share your experience! We’re so pleased to hear you were happy with the communication, fast shipping, and quality of your purchase. We really appreciate your support and look forward to serving you again! Thanks & regards, PF Team x

Posted 2 months ago

“Great product and timely delivery”

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Posted 2 months ago

Hi Jacinta, Thank you so much for your wonderful feedback! We’re delighted to hear you were happy with the product and that your order arrived on time. We really appreciate your support and hope to help you again in the future! Thanks & regards, PF Team x

Posted 2 months ago

“Great service, product was delivered quickly, only reason for 4 stars was I only found it was in AUD at the pay now stage, all in all will order again”

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Posted 2 months ago

Thank you for your review, Cam! We’re glad you experienced great service and fast delivery. We appreciate your feedback. 😊

Posted 2 months ago

“I wish the engraving was a bit more prominent, but the team delivered my design exactly the way I personalised it and the couple loved it :)”

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Posted 2 months ago

Thank you so much for your lovely feedback! 😊 We’re so glad to hear that the design came out exactly as you personalised it and, most importantly, that the couple loved it! 💕

Posted 2 months ago

“I was really happy with my purchase, thanks so much”

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Posted 2 months ago

Thank you so much for your lovely feedback, Lynette! 😊 We’re so happy to hear that you’re pleased with your purchase. It was a pleasure helping you, and we truly appreciate your support! 💕

Posted 2 months ago

“These were lovely and perfect for our occasion”

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Posted 3 months ago

Thank you so much for your lovely feedback, Aynara! 😊

Posted 3 months ago

“Great product, but was disappointed with the laser burn on the box , it was very " blond" on the pine box and did not stand out as per your website. It was a birthday gift so no time to get it sorted, had to suck it up.”

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Posted 4 months ago

Hi Rodney, We’re sorry to hear about the laser burn and that the pine box didn’t look as expected. That isn’t what we aim for. If you’d like, you can email us at hello@personalisedfavours.com.au with the picture of the product showing the issue, and we’ll look solution for you.

Posted 4 months ago

“A little smaller than I thought but an excellent gift and the artwork was great!”

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Posted 4 months ago

Thank you for your kind words. We’re glad you're happy with the product you received from us! 😊

Posted 4 months ago

“Hi All, recently purchase for a Christening and was very happy to find something so appropiate and so well presented. I did expect it to be a little bigger but it worked out fine. I would definetly use this service again. Thanks so much Tina.”

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Posted 4 months ago

Thank you so much for your lovely feedback, Tina! We really appreciate it. We're glad to hear it worked well for the Christening and that you were happy with the overall presentation. We look forward to helping you again in the future. 😊

Posted 4 months ago

“Very nice and partner loved it 👍🏻”

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Posted 4 months ago

“The item looks just like the picture however I thought music would play from it but it doesn’t. I got confused as I was asked for the song link from Spotify thinking it would then play from the item somehow but it doesn’t, it’s just used on the display. I was confused. Shopping and wait time great. Communication from company prompt and professional.”

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Posted 4 months ago

Thank you for your feedback, Moana! We really appreciate you taking the time to share it, and we’re glad to hear you were happy with the item, shopping experience, and our communication. I’m sorry for the confusion regarding the music feature. Could you please contact us at hello@personalisedfavours.com.au with your order number and details of your concern? We’ll be happy to check this for you and assist further.

Posted 4 months ago

Personalised Favours is rated 4.9 based on 4,139 reviews