Personalised Favours Reviews

Name: Personalised Favours
Rating: 4.89

4.9 Rating 2,719 Reviews

98 %

of reviewers recommend Personalised Favours

4.9

Based on 2,719 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Personalised Favours 5 star review on 24th June 2025

779

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I love my new coasters, however I wish they had some sort of grip or anti scratch padding on the bottom of them”

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Posted 3 years ago

Hi Kate, Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day!

Posted 2 years ago

“Amazing gift. Arrived safe and on time. Some lettering was a bit lighter so I’ve given 4 stars not 5.”

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Posted 3 years ago

Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day!

Posted 2 years ago

“Great love your products Just took a but long for my sister to get it But I do know aus post is slow as at the moment 😔 But thankyou for your work”

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Posted 3 years ago

Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day!

Posted 2 years ago

“Very good and efficient but lower prices please. Want to see more products for toddlers kids”

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Posted 3 years ago

Thank you for the review Gellie! We value your feedback and can’t wait to serve you again.

Posted 2 years ago

“Happy with my personalised gift”

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Posted 3 years ago

Thank you for your review Nozuko It is fantastic to hear how happy you are with your order!

Posted 2 years ago

“I ordered 2 x personalized thermos mugs but only received one. However, mistakes happen & it was quickly rectified along with an apology so thank you!”

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Posted 3 years ago

Hi Julie, Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day!

Posted 2 years ago

“One of the Glasses Broke in transit, which was disappointing. the box really needed tissue paper between the glasses to further protect them, due to them travelling so far.”

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Posted 3 years ago

Hi Michelle, Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day!

Posted 2 years ago

“thank you for the little bags; still not sure what to put in them but there are a great size for any little treasure. The wooden hearts for the tags has just topped them of for our rustic wedding. Thanks again.”

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Posted 3 years ago

Thank you for the review Linda! We value your feedback and can’t wait to serve you again.

Posted 2 years ago

“I bought these drink bottles for my daughters for Mother's Day and they both laughed and thought the gift true to form from their mum. Thanks for this ideal gift”

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Posted 3 years ago

Thank you so much, Lindy! Every review is important to us at Personalised Favours and it is greatly appreciated. We look forward to helping you with your next occasion.

Posted 2 years ago

“The lettering was not a consistent black but otherwise the product is fantastic!”

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Posted 3 years ago

Thank you so much, Kelly! Every review is important to us at Personalised Favours and it is greatly appreciated. We look forward to helping you with your next occasion.

Posted 2 years ago

“I purchased the gardening tools with engraved lid for my girlfriends birthday. I paid for express as I shopped a bit late for her gift. Unfortunately I didn’t check my spam to see that I needed to approve the artwork - an email arrived the day after the order but to spam- so the gift was a week delayed. When it arrived, the engraving was someone else’s wedding day message! I immediently rang the team and spoke to Kerryn. I was pretty annoyed but she handled my call beautifully and we had a laugh about the mix up. She organized a replacement express posted and the gift was a really nice quality. So thanks for your great customer service and lovely gift, but a shame about the initial 2 delays.”

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Posted 3 years ago

Thank you for your feedback, Emma! We are so glad to hear you are happy with your order and the service received from our team at Personalised Favours

Posted 2 years ago

“Nice present,very good customer service 👍”

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Posted 3 years ago

Thank you for your feedback, Emily! We are so glad to hear you are happy with your order and the service received from our team at Personalised Favours

Posted 2 years ago

“I can’t say I was happy with this experience. (I have used this company before with no issue. I will use this company in the future as they are the only one who supply what I require otherwise I may have gone elsewhere. Hopefully the mistake that was made is a lesson learned and won’t be repeated.”

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Posted 3 years ago

Thank you for your feedback, Joanne! We really appreciate your feedback and continued custom.

Posted 2 years ago

“Arrived promptly and was well received p0”

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Posted 3 years ago

Thanks so much Tiffany! We are so glad to hear you are happy with your order and the service received from our team at Personalised Favours.

Posted 2 years ago

“I absolutely love it only thing I would say is the stand seems a little unstable other then that quite happy”

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Posted 3 years ago

Thank you so much! Every review is important to us at Personalised Favours and it is greatly appreciated. We look forward to helping you with your next occasion.

Posted 2 years ago

“Good products. Highly Recommend.”

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Posted 3 years ago

Thank you for your feedback, Kim! We really appreciate your recommendation and continued custom.

Posted 2 years ago

“Items as pictured. Happy with purchase.”

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Posted 3 years ago

We really appreciate you sharing your review of your purchase. Thank you so much Becky! We value your feedback and can’t wait to serve you again.

Posted 2 years ago

“It’s perfect, my daughter loves it. Thank you.”

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Posted 3 years ago

Thank you for your support Gladys Customers like you keep the smile on our face and that is why we love what we do!

Posted 2 years ago

“I ordered the 50 Cal bullet bottle opener (x3). It came quickly and was well presented. My only gripe would be that the bullet does not have the firing pin, as other similar items do for similar money; I would have liked to know this when purchasing. Nice product though. Thanks”

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Posted 3 years ago

“My order was incorrect but fixed up and resent no problems at all the customer service was excellent and product is high quality Thankyou”

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Posted 3 years ago

Thank you so much, Alicia! Every review is important to us at Personalised Favours and it is greatly appreciated. We look forward to helping you with your next occasion.

Posted 2 years ago

Personalised Favours is rated 4.9 based on 2,719 reviews