Personalised Favours Reviews

Name: Personalised Favours
Rating: 4.89

4.9 Rating 2,719 Reviews

98 %

of reviewers recommend Personalised Favours

4.9

Based on 2,719 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Personalised Favours 5 star review on 24th June 2025

779

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy to order and the staff were really helpful every step was done perfectly delivery was right on time 👍 would highly recommend PF to everyone”

Helpful Report

Posted 3 years ago

Thank you so much, Ramita! Every review is important to us at Personalised Favours and it is greatly appreciated. We look forward to helping you with your next occasion.

Posted 2 years ago

“Overall, excellent service. I did think, however, the colouration on the motif on the wine table was uneven. It seemed to be darker in some places and lighter in others. I was imagining it would be even colouration over the whole motif and text. A bit disappointed seeing as it was a wedding gift.”

Helpful Report

Posted 3 years ago

“Customer service was excellent.caint review product as it hasn't arrived yet”

Helpful Report

Posted 3 years ago

“End product was fantastic! Only thing I would recommend is using a different courier company as they weren’t great with up to date tracking.”

Helpful Report

Posted 3 years ago

“Great communication and system used to order from. Found the process super easy and friendly. The package was posted very safe and sturdy. Was a little surprised how lightweight/thin the product actually was and also have had some struggles to ensure it closes completely flat/inline every time... but overall a nice product.”

Helpful Report

Posted 3 years ago

“Product was good but the delivery part was a hassle.”

Helpful Report

Posted 3 years ago

“Good quality and excellent customer service”

Helpful Report

Posted 3 years ago

“Lovely.. although coloured writing would be nice. thank you”

Helpful Report

Posted 3 years ago

“The wooden box and decanter set were professionally finished however the latch on the box is poorly designed when compared to the rest of the box.”

Helpful Report

Posted 3 years ago

“love it, got made quite quick tbh, the only thing was that i just got given a blank card without the message on the card but it was wrapped. happy with my order though 😌”

Helpful Report

Posted 3 years ago

“Love the coasters I purchased. Only issue is when the condensation gets too much they warp but once dried they settle back down to their normal shape.”

Helpful Report

Posted 3 years ago

“Very pleased with the product and service”

Helpful Report

Posted 3 years ago

“The esky is lovely! Great material, great size to fill and to carry. Print is perfect, the people who received my order were friendly and professional. I am sure most people would enjoy the esky.”

Helpful Report

Posted 3 years ago

“I was very happy with the quality of the work. I gave it as a gift and I hope it last. however it took a long time for it to arrive and it was for the birthday gift which I had to give it late. but that was the only let down.”

Helpful Report

Posted 3 years ago

“Looks great. Exactly what I wanted.”

Helpful Report

Posted 3 years ago

“I'm delighted on the quality of the scotch glasses I purchased, the engraving looks amazing, exactly what I wanted. Thank you over the moon!”

Helpful Report

Posted 3 years ago

“Good product and communication. Happy with my purchase”

Helpful Report

Posted 3 years ago

“I have purchased from personalised favour on many occasions and the team never fail to disappoint. I have recommended the team at personalised favours to family and friends!”

Helpful Report

Posted 3 years ago

“I loved your products that came but unfortunately the glass doesn’t sit flat it’s rocks when on a flat bench not a huge problem as still usable but maybe a a suggestion to get a better quality glass aprt from that he was very happy .. that just dissatisfied me a little !! Thanks 😊”

Helpful Report

Posted 3 years ago

“After a wait on my order due to the wrong expected wait times being sent out to me, I received my order and I couldn’t be more satisfied. In all my interactions with Personalised Favours their customer service was fabulous.”

Helpful Report

Posted 3 years ago

Personalised Favours is rated 4.9 based on 2,719 reviews