Personalised Favours Reviews

Name: Personalised Favours
Rating: 4.89

4.9 Rating 3,522 Reviews

98 %

of reviewers recommend Personalised Favours

4.9

Based on 3,522 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Personalised Favours 5 star review on 5th March 2026

819

Anonymous

Anonymous // 01/01/2019

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English

“So happy with our glasses. Easy & delivered in a timely manner. Will be a regular customer.”

Personalised Favours 5 star review on 25th January 2023

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Posted 3 years ago

“I ordered the personalised wine glasses as christmas presents and I am super happy with the product. I have received great feedback on how beautiful the engaving is and the quality of the glasses. They have made such a lovely and personal gift. I also had a great experience with ordering this product as my queries regarding engravings were answered quickly and the product arrived pretty quickly considering that there was the additional step of engraving the wine glass.”

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Posted 3 years ago

Hi Carmena, We can’t thank you enough for your review. We certainly pride ourselves here at personalised Favours to provide a great Customer experience.

Posted 3 years ago

“Very good service. Good quality and fast delivery. Will use them again.”

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Posted 3 years ago

“Good service and quick responses to questions”

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Posted 3 years ago

“Very happy with the purchase. Items arrived quickly and exactly as ordered. Very good quality. Thank you.”

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Posted 3 years ago

“The service was quick and accurate however the base of the beer mug was slightly dented and a small scratch on the front of the mug. I'm sure the recipient won't notice but good to let you know.”

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Posted 3 years ago

“Very glad I came across Personalised Favours. Ordered some engraved pens for work colleagues for Christmas and am very happy with the product. Recommended and I will definitely order again.”

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Posted 3 years ago

“I purchased a personalised glass for my friend. She lives it. This Company has one of the very best Customer Service Teams. Be spreading the word. Excellent Aussie Business.”

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Posted 3 years ago

“Great product and the service was great to get my working right in the right format. Will buy from again.”

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Posted 3 years ago

“The products i received were absolutely amazing and didn't take firever to get here! Will definitely order again.”

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Posted 3 years ago

“Great service. Product well received by recipient.”

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Posted 3 years ago

“Great service with customisation. I like the end product delivered.”

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Posted 3 years ago

“Glasses arrived quickly& undamaged. Very good online experience”

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Posted 3 years ago

“Thankyou, they look great!”

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Posted 3 years ago

“Great service, community and turn around time”

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Posted 3 years ago

“Great service and delivery.”

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Posted 3 years ago

“Fantastic I was so happy with every little detail and the gift wrap was beautiful”

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Posted 3 years ago

“Loved the gifts I bought.They made wonderful Xmas gifts”

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Posted 3 years ago

“After only using the cup twice and washing with cold water it shattered when I picked it up”

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Posted 3 years ago

Hi Ally, Thank you for your honest review. After reaching out to you, I'm happy we were able to replace your glass for you. Your new glass should be with you very soon. Once again, I do apologise for the inconveniences caused to you. We hope to see you shopping with us again in the future. Should you have any further questions, please feel free to reach out to me on 02 4304 3614. Kindest Regards, Bree.

Posted 3 years ago

“Item arrived quicker than expected and it is exactly what I wanted. My husband loved his gift. Thanks so much!”

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Posted 3 years ago

Personalised Favours is rated 4.9 based on 3,522 reviews