Personalised Favours Reviews

Name: Personalised Favours
Rating: 4.89

4.9 Rating 3,278 Reviews

98 %

of reviewers recommend Personalised Favours

4.9

Based on 3,278 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Personalised Favours 5 star review on 24th December 2025

Angelique

Personalised Favours 5 star review on 23rd December 2025

Fatima

Personalised Favours 5 star review on 19th December 2025

The Goldfinch Family

Personalised Favours 5 star review on 18th December 2025

Cecilie

813

Anonymous

Anonymous // 01/01/2019

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English

“Hi. Absolutely beautiful. I ordered personalise cufflinks of a friend of mine‘s dad and they are beautiful she is yet to have her wedding but I know she will love them. Thank you so much”

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Posted 3 years ago

Thank you so much Sarah! We are so glad to hear you are happy with your order and the service received from our team at Personalised Favours.

Posted 3 years ago

“Great product super fast turn around time!”

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Posted 3 years ago

Thank you for your review Shelley. It is fantastic to hear how happy you are with your order!

Posted 3 years ago

“Love the texture of the surface!!!”

Personalised Favours 5 star review on 22nd October 2022

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Posted 3 years ago

Thank you for your review Huitong. We are so glad to hear what you thought of our Engraved Luxe Matte Finish 500ml Stainless Steel Water Bottle!

Posted 3 years ago

“The holder for the tongs wasn't connected to anything in the box. It fell out of the box as I opened it, and there is a huge dint in the material on the interior of the box from it not fitting in there properly when they packed it. This was supposed to be a birthday present for my partner, and I now have to apologise to him when I give it to him. Very disappointed. Not the quality, or effort on presentation I was hoping for to be honest”

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Posted 3 years ago

Hi Tahlia, Thank you again for the review and honest feedback, Again I apologise for the disappointment and inconvenience with your order. We do certainly pride ourselves in our products and customer service. We are sorry you were let down on his occasion. We have since been in contact and offered a replacement however as you did not wish to proceed with a replacement we have arranged for a full refund for your purchase. We hope to see you shopping again to be able to give you the true PF experience. Kindest regards Team PF

Posted 3 years ago

“This was a 30th Birthday gift for my son and he loved it.”

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Posted 3 years ago

We are smiling from ear to ear with your review. Thank you Donna! We are pleased to hear that the recipient loved the Engraved Deluxe Whiskey Decanter.

Posted 3 years ago

“Very happy with my order of personalised glasses for the wedding of my son and daughter-in-law. They looked fantastic and the wedding party loved their memento of the day.”

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Posted 3 years ago

Thank you for your review Alison. It is fantastic to hear how happy you are with your order!

Posted 3 years ago

“Great service and product”

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Posted 3 years ago

Thank you for your review Kylie. We really appreciate you sharing your review of our service.

Posted 3 years ago

“The personalised wine case I ordered as a wedding gift for my friend, with insured shipping came with a dent to the corner of the case. Very disappointing as I will be taking this overseas as gift for the couple.”

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Posted 3 years ago

Hi Sovannavy, Thank you so much for your Review, We certainly appreciate your feedback and sorry to hear that you received your parcel damaged. We have processes in place and try to do everything possible to protect your package however there is always the possibility that a parcel may be damaged during transit as accidents occasionally happen which unfortunately this is out of our control. We will always replace your order free of charge if an order is damaged however the insurance covers the cost of shipping your parcel in the chance of loss or damage. We are disappointed to receive your negative review as we pride ourselves in our customer Service. We received your email on Friday evening and a replacement was processed Monday, Your replacement is due to be dispatched today to ensure you receive this in time for your special event. Please feel free to reach out to us anytime directly if you have any concerns as we will always try to find a solution to help. Kindest regards Team PF

Posted 3 years ago

“I cannot recommend these guys enough...service was great, the product was excellent, postage and handling packaging fantastic. nothing was getting broken it was so well packed thanks, heaps guys”

Personalised Favours 5 star review on 15th October 2022

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Posted 3 years ago

Thank you so much Monica. We are thrilled you loved the Crystal Pens | Customer experience is important to us at Personalised Favours so we are so glad you had a great experience.

Posted 3 years ago

“Our wedding glasses for the wedding were absolutely fantastic!! Extremely impressed!! A massive thank you for such a fantastic job, stunning”

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Posted 3 years ago

You are very welcome Kristy. It was a joy to be able to help you with a special gift for such a special Occasion!

Posted 3 years ago

“Great, friendly service. Quick delivery. Only issue was bugs on the website. Had to keep loading the page to get the options for artwork, message etc.”

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Posted 3 years ago

Thank you for your review Amy. Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day!

Posted 3 years ago

“Was everything I expected, thanks”

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Posted 3 years ago

Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.

Posted 3 years ago

“I’m for sure not disappointed! Love the products. Decent pricing. I brought this as a present and my brother loves it. Would definitely buy from personalised favours again.”

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Posted 3 years ago

Hello Louise, You have made our day with such wonderful feedback. We are so happy you have loved your experience shopping with Personalised Favours.

Posted 3 years ago

“All the products are great. This was my 3rd time I ordered. Love personalised favours!!”

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Posted 3 years ago

Thank you for your support Loret. Customers like you keep the smile on our face and that is why we love what we do!

Posted 3 years ago

“Have just received our second order from you guys. Totally impressed. Personalized whiskey decanter and glasses. We gave it to our friend for his 60th birthday. His reply was 'Outstanding'. He loves it. Thanks again. Debbie Frost”

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Posted 3 years ago

WOW! Thanks Debbie. We truly value your review and so glad you love our amazing products.

Posted 3 years ago

“The product was easy to order and arrived within the expected time frame. I have not opened all the favours as yet but the ones i did look at I am pleased with at this stage”

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Posted 3 years ago

Hello Paulette, You have made our day with such wonderful feedback. We are so happy you have loved your experience shopping with Personalised Favours.

Posted 3 years ago

“I’ve placed numerous orders through Personalised Favours and each an every time, have been amazed with their products. Their products are of high quality and can always be customised to whatever you need. Would highly recommend!!!”

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Posted 3 years ago

Thank you for your support Erinn. Customers like you keep the smile on our face and that is why we love what we do! We sincerely appreciate your recommendation and continued support.

Posted 3 years ago

“Absolutely beautiful personalised keepsake for my nieces first birthday. So happy with this purchase!”

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Posted 3 years ago

Thank you for your review Jessica. It is fantastic to hear how happy you are with your order!

Posted 3 years ago

“Pretty good”

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Posted 3 years ago

Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.

Posted 3 years ago

“This company was an absolute pleasure! They gave me clear and helpful updates every step of the way and everyone I spoke to was lovely!”

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Posted 3 years ago

Hello Kate, We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

Posted 3 years ago

Personalised Favours is rated 4.9 based on 3,278 reviews