Personalised Favours Reviews

Name: Personalised Favours
Rating: 4.89

4.9 Rating 2,983 Reviews

98 %

of reviewers recommend Personalised Favours

4.9

Based on 2,983 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Personalised Favours 5 star review on 26th October 2025

799

Anonymous

Anonymous // 01/01/2019

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English

“This is a Christmas gift for a special recipient. I love the presentation and quality. Highly recommend”

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Posted 5 days ago

Thank you so much for your fantastic review, Stacey! We're delighted to hear that you loved the presentation and quality of your Christmas gift. Your recommendation truly means a lot to us, and we're thrilled to have been a part of such a special occasion.

Posted 5 days ago

“Very happy with the product and service - would highly recommend.”

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Posted 5 days ago

Thank you for your review, Helen! We’re pleased to know that you are happy with both our product and service. Your recommendation means a lot to us! 😊

Posted 5 days ago

“Love them a great gift”

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Posted 6 days ago

Thank you so much for your review, Jill! We're pleased to hear that you love the gifts! We appreciate your support and hope to have the pleasure of serving you again soon. 😊

Posted 5 days ago

“Thankyou for the wonderful experience shopping with you. The process easy from start to finish. The best outcome of that experience is the product. Beautifully and safely packaged and the personalised request really lovely. Do appreciate greatly the care you have taken with it. Very proud to present the heart trinket bos keepsake to my daughter. Adore the intricacy of the design. Truly elegant. Additionally, thank you for the followup throughout process too. That was a great comfort. Saved us looking up the road. Look forward to our next purchase. Cheers.”

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Posted 6 days ago

Thank you so much for your lovely review, Allison! We're delighted to hear that you had a wonderful shopping experience with us and that the heart trinket box is so special for your daughter. Your appreciation for our packaging and personal touch means a lot to us. We’re also glad that our follow-up provided comfort throughout the process. We can’t wait to assist you with your next purchase!

Posted 6 days ago

“Excellent customer service, needed an item at short notice and they were very accommodating having fast tracked the production process and the item arrived just on time with express delivery! Item is perfect, excellent quality! Will definitely purchase from this business again. Keep up the great work, it is hard to find sadly these days.”

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Posted 6 days ago

Thank you so much for your fantastic review, Natalie! We're thrilled to hear that our team was able to accommodate your request on short notice and that your item arrived just in time. Your kind words about our customer service and product quality mean the world to us! We look forward to serving you again in the future.

Posted 6 days ago

“Absolutly love all the different products Personalised Favours has but really love their range of boards with a personalised touch making beatuiful gifts.”

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Posted 6 days ago

Thank you for your review, Amanda! We're pleased to hear that you love our range of products, especially the personalised boards. It's wonderful to know they make for beautiful gifts. Your support means so much to us!

Posted 5 days ago

“I loved the idea. The product is great & the delivery was as promised. Thank you”

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Posted 6 days ago

Thank you so much for your feedback, Michael! We're happy to hear that you loved the idea and that the product met your expectations. It's great to know that we delivered on our promise. Your support means a lot to us!

Posted 5 days ago

“The attention to customer service is above and beyond, the personalised wine glass is just beautiful!! I am in NZ, I was unsure this gift would arrive on time, it did!!! Order placed and received within 5 days!!”

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Posted 6 days ago

Thank you so much for your wonderful review, Julie-Anne! We're thrilled to hear that the personalised wine glass exceeded your expectations and that it arrived so promptly in New Zealand. We truly appreciate your kind words about our customer service and are always here to help! 🌟

Posted 6 days ago

“I ordered at the last minute for a birthday present, paid the extra to rush the job and had it within 2 days. The gift box and set was awesome, the perfect present. The person who we bought it for was absolutely blown away with how awesome it was.”

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Posted 6 days ago

Thank you so much for this 5-star review. We greatly appreciate you being a customer and we're so glad to hear that you were happy with the product and services you have received from us. We’re here for you anytime! 😊

Posted 6 days ago

“The personalised little bear spoons & fork set were perfect for my little grandson’s christening gift. They arrived sooner than expected which was a real plus. Many Thanks”

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Posted 6 days ago

Thank you so much for your lovely feedback, Brigitte! We're so glad to hear the personalised cutlery set made the perfect gift for your grandson’s christening, and it’s wonderful that it arrived earlier than expected too. 💛 We truly appreciate you taking the time to share your kind words and are so happy you’re pleased with your order.

Posted 6 days ago

“Absolutely beautiful.. great quality and just like the picture. Fast delivery and great communication.. highly recommended”

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Posted 1 week ago

Thank you so much for your lovely feedback, Louise! We’re so happy to hear that you loved your order and had a great experience with us. 💛 We really appreciate your support and recommendation!

Posted 6 days ago

“Speedy service Lots of choices Not outrageous prices”

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Posted 1 week ago

Thank you so much for your feedback, Maree! We’re pleased to hear that you enjoyed our speedy service, wide range of choices, and reasonable prices. Your kind words mean a lot to us! 😊

Posted 6 days ago

“I’ve purchased many gifts from this company and as usual I was absolutely delighted. This time I bought an engraved whiskey glass with stones in a beautiful engraved box for my friends 60th. He loved it! I’ve never been disappointed with this awesome Aussie company.”

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Posted 1 week ago

Thank you so much for your kind words and continued support, Chris! 💛 We’re glad to hear that your friend loved the engraved whiskey glass and that your experience with us has been consistently positive. It truly means a lot to us to hear such wonderful feedback from a valued customer like you. We look forward to helping you find more special gifts in the future!

Posted 1 week ago

“Amazing personalised gifts that add that touch of luxury.”

Personalised Favours 5 star review on 21st October 2025

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Posted 1 week ago

Thank you so much for your amazing review, Brian! We’re delighted to hear you loved the personalised gifts and felt they added a touch of luxury. Your support truly means a lot to us!

Posted 1 week ago

“We loved our personalised favours! The quality was beautiful and the packaging presentation simply made them look amazing!”

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Posted 1 week ago

Thank you so much for your lovely feedback, Alice! We’re glad to hear that you loved your order. It means a lot to us! 😊

Posted 1 week ago

“So happy with the personalised cutlery set for my granddaughter who is 21 months and I know she will treasure having her own set”

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Posted 1 week ago

Thank you so much for your lovely feedback, Dianne! We’re glad to hear that you’re happy with the personalised cutlery set for your granddaughter. We really appreciate your kind words and support.

Posted 1 week ago

“I'm very happy with my experience. Good customisation choices and easy-to-use website. Very quick turnaround to get the products done and shipped out. The actual products themselves feel high quality too. Can't recommend enough.”

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Posted 1 week ago

Thank you so much for your wonderful review, Courtney! We're thrilled to hear that you enjoyed the customisation options and found our website easy to use. It’s great to know that our quick turnaround and high-quality products made a positive impression. Your recommendation means a lot to us!

Posted 1 week ago

“Coasters were beautiful and would highly recommend. A great gift as a wedding present for our guests and as personalised it doubled as a stunning place card for our guests. We also got the boxes to present them in but were not happy with them and did not use as we didn’t feel they were up to the standard of the coasters and were also dirty and required cleaning from cardboard cuttings or something similar. Very fast turnaround from ordering and would highly recommend coasters but not individual boxes.”

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Posted 1 week ago

Thank you so much for your feedback, Mel! We’re glad to hear you loved the coasters and that they made a great gift. I’m sorry to hear the boxes didn’t meet your expectations – this is not the experience we want for our customers. Please feel free to contact us at hello@personalisedfavours.com.au with your concern, and we’ll do our best to assist you. We really appreciate you letting us know, and we will take your comments on board to improve.

Posted 1 week ago

“The gift was exactly what I wanted thank you. The service was great. Two things bothered me - firstly my bank details popped into place without me doing anything. This worried me as I'm sure I've never bought anything from you before. Why did this happen? This was followed by an email from Shop calling me Christina. I've also not used Shop before and didn't use it for this either. Now the email from you is calling me Christina, why is that? Buying online is a great way to shop but I'm always careful and on the lookout for abnormalities. These things made me a bit nervous about anymore shopping.”

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Posted 1 week ago

Hi Christina, Thank you so much for your feedback. We’re so pleased to hear that you loved your gift and our service. I completely understand your concern, and I’ve sent you an email directly to address this in more detail and provide reassurance regarding your checkout experience. Thank you again for taking the time to share your thoughts. Your feedback helps us continue to improve. Kind regards, PF Team x

Posted 1 week ago

“Realy happy with my purchase of your engraved wine box, its perfect for my daughter and soninlaw to be for their wedding day, I purchased a similar wine box over 7 years ago for my other daughter and this is one is of the same quality and presentation. Thanks Personalised Favours”

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Posted 1 week ago

Thank you so much for your lovely review, Sheiranne! We're delighted to hear that our engraved wine box met your expectations and is perfect for your daughter and son-in-law to be. It's wonderful to know that our quality continues to impress you. We truly appreciate your loyalty and can't wait to serve you again in the future!

Posted 1 week ago

Personalised Favours is rated 4.9 based on 2,983 reviews