Personalised Favours Reviews

Name: Personalised Favours
Rating: 4.89

4.9 Rating 2,870 Reviews

98 %

of reviewers recommend Personalised Favours

4.9

Based on 2,870 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Personalised Favours 5 star review on 17th September 2025

797

Anonymous

Anonymous // 01/01/2019

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English

“Great product, my dad loved it!”

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Posted 3 years ago

Thank you for your review Elise. It is fantastic to hear how happy you are with your order!

Posted 2 years ago

“Great products, and super quick turn around time”

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Posted 3 years ago

Thank you for the review Louise. We are so glad to hear what you thought of our products and service!

Posted 2 years ago

“I purchased the decanter and glasses with the ice rocks for my father’s 80th birthday. Very impressed with the quality of the final product.”

Personalised Favours 5 star review on 8th September 2022

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Posted 3 years ago

Thank you so much for the review Ronald! We really appreciate you sharing your review of our Decanter Set.

Posted 2 years ago

“It was amazing thank you so much”

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Posted 3 years ago

Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.

Posted 2 years ago

“The process was easy and fast”

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Posted 3 years ago

Thank you so much Sue! We really appreciate you sharing your review of our service.

Posted 2 years ago

“Great quality and excellent attention to detail. Personalised favours kept me updated throughout each step of the process. I will definitely be back for future gifts.”

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Posted 3 years ago

Thank you for your support Jessica. Customers like you keep the smile on our face and that is why we love what we do!

Posted 2 years ago

“Your customer service and attention to detail is impressive. No order is too big or too small. I will be back to order Xmas pressies”

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Posted 3 years ago

Hi Tricia, We can’t thank you enough for your review. We certainly pride ourselves here at personalised Favours to provide a great Customer experience. We value your feedback and can’t wait to serve you again.

Posted 2 years ago

“I received my order and it was beautifully packed. The communication with this company was great. Easy to order”

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Posted 3 years ago

Thank you so much Gizelle! We are so glad to hear you are happy with your order and the service received from our team at Personalised Favours.

Posted 2 years ago

“Good quality, the custom carving turned out beautiful. They communicated with me in a timely manner about my order and custom engraving. Very well done. Arrived quickly and the gift wrapping was lovely.”

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Posted 3 years ago

Hello Jamie, You have made our day with such wonderful feedback.We are so happy you have loved your experience shopping with Personalised Favours.

Posted 2 years ago

“Beautiful and exactly what I ordered”

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Posted 3 years ago

Thank you so much Ryan. We are so glad to hear what you thought of our products!

Posted 2 years ago

“The artwork was beautiful my dad loved it, everything was perfect. Thankyou so much! Will definitely purchase again”

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Posted 3 years ago

Thank you for your support Annaliese, Customers like you keep the smile on our face and that is why we love what we do!

Posted 2 years ago

“This place did an amazing job and delivery was super fast. Thanks for your great work. Highly recommend!!!”

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Posted 3 years ago

Thank you for your support Ashleigh. Customers like you keep the smile on our face and that is why we love what we do!

Posted 2 years ago

“Great service, speedy delivery and quality product! Thank you!”

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Posted 3 years ago

Thank you so much Yasmin! We really appreciate you sharing your review of our product & service.

Posted 2 years ago

“I am very happy with my purchase. I was kept informed by email on how the delivery was progressing till the day I received it. I would buy again and highly recommend this company.”

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Posted 3 years ago

Thank you for your support Claudette. Customers like you keep the smile on our face and that is why we love what we do!

Posted 2 years ago

“Great products ,great quality & very fast delivery, very impressed”

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Posted 3 years ago

Thank you so much Kim! We really appreciate you sharing your review of our products & service.

Posted 2 years ago

“Items were very well done and communication from customer service was excellent.”

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Posted 3 years ago

Hi Samantha, We can’t thank you enough for your review. We certainly pride ourselves here at personalised Favours to provide a great Customer experience.

Posted 2 years ago

“Excellent gift.”

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Posted 3 years ago

Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.

Posted 2 years ago

“Total lack of customer service understatement. Paying extra fees cancel order is prioritised then having to follow up with Seb order a week after order was placed not priority nor within the timeframe stated on the website. No compensation given other than 10% off my next order assuming that I will order again from you guys. Not good enough”

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Posted 3 years ago

Hi Natasha, We sincerely apologise for your recent order with us and any disappointment, We do pride ourselves on customer service and always aim to provide our customers with a positive shopping experience. Your order was placed as standard priority with Express shipping however, We are sorry you were let down on this occasion with the delay in processing your order. We have tried to phone you and reached out via email and unfortunately have yet to receive a response. We have processed a refund for your shipping cost and offered you an in store credit to be used on your next order. We do hope we can help you in the future to show you the true Personalised Favours experience and again apologise for any inconvenience caused. Kindest regards Team PF.

Posted 3 years ago

“Good quality. Arrived intact with an obvious extra bit of effort put into ensuring glassware wouldn't break”

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Posted 3 years ago

Thank you so much Stephanie! We really appreciate you sharing your review of our products.

Posted 2 years ago

“Amazing quality and services every single time, thank you!”

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Posted 3 years ago

WOW! Thanks Hannah. We truly value your review and so glad you love our amazing products.

Posted 2 years ago

Personalised Favours is rated 4.9 based on 2,870 reviews