Peruvian Connection Reviews

Name: Peruvian Connection
Rating: 1.61

1.6 Rating 111 Reviews

11 %

of reviewers recommend Peruvian Connection

Company Reviews

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Metrics

1.6

Based on 111 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 50%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Peruvian Connection are to be avoided if you expect prompt delivery. I ordered two items in August, one item was delivered in October and the other is still outstanding. Their customer service is not too good either with no real updates so have cancelled the outstanding item and will not be using them again. I shop a lot online and cannot understand why delivery times are so long!”

Helpful Report

Posted 6 years ago

“I have purchased clothes from Peruvian Connection for years and keep going back for more. Their pima cotton basics - tanks, shirt, turtlenecks, skirts - are so soft and have held up well over years of wearing & washing.”

Helpful Report

Posted 6 years ago

“I always order thinking if I don't like it I will send it back, but everything I have ordered is of outstanding quality and looks better on than in the pictures. I want things to not fit so I can get the desire out of my system but oh my gosh! I haven't been able to return anything! Their fabrics are so luxurious and fit so well I just have to keep them. Everything I have ordered has exceeded my expectations.”

Helpful Report

Posted 6 years ago

“I really like Peruvian Collection clothes for style and quality, but in comparison with other quality retailers I find them somewhat overpriced. But my biggest problem with them is their long delivery times and lack of associated customer service. I order much shopping online, and can honestly say they take longer than ANYONE else - I’ve had items from China arrive faster! I’m still awaiting delivery of a scarf, three weeks after I ordered it. Poor, when you consider their prices.”

Helpful Report

Posted 6 years ago

“I placed an order with this company over 11 days ago and still waiting it’s very expensive clothing so when I eventually receive my order will let you know apparently they post second class I think it’s run by Paddington Bear 🐻 from Peru 🤪 not good”

Helpful Report

Posted 6 years ago

“I was very unhappy with the quality of the item I purchased and with customer service for this company. I purchased their Windsor Top and wore it 2-3 times and it developed 2 holes in it. All I did was go to the movies and out to dinner. They asked me to send it back to see if it could be fixed. Unfortunately, they could not fix it. They said it was my fault. That it looked like I snagged it in something. I did not, but it is clearly a case of he said, she said. The fabric, although pretty, is too thin and extremely delicate. They would not replace the item or refund me. I had it only 1 month. They also would not put my review on their website. I am out $80 ( and more with all the mailing). I will no longer purchase from this company. Think twice before spending your money with this company. You could be stuck with a low quality clothing item.”

Helpful Report

Posted 6 years ago

“Customer service is terrible. At least on line and over the phone. It seems that they take forever in shipping. Ordered on Wednesday and they MAY ship on the next Monday, if I’m lucky. I should have gone to the store myself. They keep rubbing in that it takes 5 to 7 days after shipping g yet the shipping takes one week. They didnt read my question properly and had to repeat myself. Not concentrated in the conversation. Bad customer service. Clothes look nice but dice me a break.”

Helpful Report

Posted 7 years ago

“£177 for a viscose dress made in china. Sorry but the picture looked like there was texture to the dress. Sadly disappointed and it will be returned.”

Helpful Report

Posted 7 years ago

“I have placed many orders with PC and have been disappointed several times with the quality of the clothing. My main complaint is the time it takes for my items to arrive. I have ordered and received goods from America in three days but it takes two weeks for an in stock item to reach me from PC.”

Helpful Report

Posted 7 years ago

“They sell the most exquisite alpaca and pima cotton mainly women's clothing . If you live in a cold climate, alpaca is so incredibly warm and soft and their pima cotton tops, t-shirts are to die for. The pima cotton tops come in medium weight pima, but also in such fine light weight fabric - perfect for hot weather. The colours and designs of both the alpaca and pima garments are outstanding. The service of Peruvian Connection is excellent and items are always packed as if they were a gift and are shipped promptly.”

Helpful Report

Posted 7 years ago

“Clothing in natural fabrics with style and great design.”

Helpful Report

Posted 8 years ago

Peruvian Connection is rated 1.6 based on 111 reviews