Name: Phase Eight
Rating: 4.30

“speedy delivery and easy return process”

Posted 6 months ago

Hi Hannah, Thanks for the great feedback on speedy delivery and the easy return process, we’re glad you had a positive experience. If there’s anything else you’d like us to assist with, please let us know and we’ll be happy to help. Kind regards, Team Phase Eight

Posted 6 months ago

“Easy to order with an online offer , what could be better. A lovely summer dress that could be dressed up or down for various occasions in cool cotton.”

Helpful Report

Posted 6 months ago

Hi there, Thanks for sharing your thoughts. We’re glad you found the online ordering easy and enjoy the dress, great to hear it’s versatile for different occasions. If there’s anything else we can help with, please let us know and we’ll be happy to assist. Kind regards, Team Phase Eight

Posted 6 months ago

“A large selection of very good quality dresses, very happy with purchase.”

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Posted 6 months ago

Hi Klaudia, Thanks for the great feedback on our wide selection and quality. We’re glad you’re happy with your purchase. If there’s anything else you’d like us to assist with, please let us know and we’ll be happy to help. Kind regards, Team Phase Eight

Posted 6 months ago

“Promptly delivered once ordered and easy return service.”

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Posted 6 months ago

Hi Liz, Thanks for the great feedback on delivery speed and the easy return service, we’re glad you had a positive experience. If there’s anything else you’d like us to assist with, please let us know and we’ll be happy to help. Kind regards, Team Phase Eight

Posted 6 months ago

“It was very nice but dident suit me”

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Posted 6 months ago

Hi there, Thanks for sharing your feedback. We’re glad you found it nice, and sorry it didn’t suit you. If you’d like any help with alternatives or suggestions, please let us know by email and we’ll be happy to assist. Kind regards, Team Phase Eight

Posted 6 months ago

“Great outfits”

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Posted 6 months ago

Hi Anjali, Thanks for the great feedback on our outfits. If there’s anything else you’d like us to assist with, please let us know and we’ll be happy to help. Kind regards, Team Phase Eight

Posted 6 months ago

“The cloth fit perfectly, love the style but had to return this there some white lines all over the dress that cannot be overlooked. The customer service was great and efficient”

Helpful Report

Posted 6 months ago

Hi there, Thank you for your feedback. We're really glad to hear the fit and style were just right and that you had a positive experience with our customer service. We're sorry to learn about the issue with the white lines on the dress, that’s certainly not the quality we aim to deliver. Your comments have been noted and will be shared with our quality team to help us improve. Kind regards, Team Phase Eight

Posted 6 months ago

“I miss shopping at Phase Eight in Taunton, Somerset. I regularly bought, as I was able to try on in store, and the staff were so friendly and helpful. So many Phase Eight shops have closed.”

Helpful Report

Posted 6 months ago

Hi there, Thanks for sharing your thoughts. We’re sorry to hear Phase Eight in Taunton has closed, and we’re glad you’ve enjoyed shopping with us in-store. You can keep up to date with new arrivals and find your nearest store or online options on our website, and we’re always here to help if you’d like assistance. Kind regards, Team Phase Eight

Posted 6 months ago

“Always receive orders promptly & well packaged.”

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Posted 6 months ago

Hi Jane, Thanks for the great feedback on prompt delivery and careful packaging. We’re glad you had a positive experience. If there’s anything else you’d like us to assist with, please let us know and we’ll be happy to help. Kind regards, Team Phase Eight

Posted 6 months ago

“Dresses are of exceptional quality and style, however, it appears most are catered for the taller woman as every dress I’ve tried on is far too long, even with heels. If only they would make the same dresses for shorter women I’m sure they would sell a lot more (I’m only 5 ft 3). The petite range is designed for a smaller frame, not necessarily a shorter woman.”

Helpful Report

Posted 6 months ago

Hi there, Thank you for your thoughtful feedback. We’re so pleased to hear that you love the quality and style of our dresses. We’re sorry to learn that the length hasn’t worked well for you. We understand that achieving the right fit isn’t just about overall size but also proportion, and your comments about dress length and our Petite range are really valuable. We’ll be sure to share this with our design team as we continue to review and improve our fit across different heights and body types. We truly appreciate you taking the time to share your experience, and your feedback will help guide future improvements. Kind regards, Team Phase Eight

Posted 6 months ago

“Quick delivery and easy to do returns”

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Posted 6 months ago

Hi there, Thanks for the great feedback on quick delivery and easy returns. If there’s anything else you’d like us to assist with, please let us know and we’ll be happy to help. Kind regards, Team Phase Eight

Posted 6 months ago

“Usually like Phase eight clothes but do feel like a lot of it is overpriced”

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Posted 6 months ago

Hi Jane, Thanks for sharing your thoughts. We appreciate your kind words about Phase Eight, and we’ll take your note on pricing on board as we continue to improve. If there’s anything else you’d like us to assist with, please let us know and we’ll be happy to help. Kind regards, Team Phase Eight

Posted 6 months ago

“What's to say .... its a lovely brand”

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Posted 6 months ago

Hi Teri, Thanks for the lovely feedback on Phase Eight. If there’s anything else you’d like us to assist with, please let us know and we’ll be happy to help. Kind regards, Team Phase Eight

Posted 6 months ago

“Very nice quality clothing. I wish you would put the models height on the descriptions as I'm 5foot 10 and this helps enormously. Can you do more cotton fabrics for the summer please...”

Helpful Report

Posted 6 months ago

Hi there, Thanks for sharing your thoughts. We’re glad you like the quality. We’ve noted your request to include model heights in product descriptions and the suggestion for more cotton fabrics for summer. We’ll pass these to our team for consideration. If there’s anything else you’d like us to assist with, please let us know and we’ll be happy to help. Kind regards, Team Phase Eight

Posted 6 months ago

“The jeans were beautiful made but unfortunately for me too big. I had to return”

Helpful Report

Posted 6 months ago

Hi Pauline, Thanks for sharing your feedback. We’re glad you loved the jeans’ quality, and we’re sorry they were too big. If you’d like, we can help you choose a better size or suggest other styles. If there’s anything else we can assist with, please email us and we’ll be happy to help. Kind regards, Team Phase Eight

Posted 6 months ago

“Dress was prefect for wedding just a little longer then I would have like.”

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Posted 6 months ago

Hi Catherine, Thanks for the feedback. We’re glad the dress was perfect for the wedding, and we’ll note the length for future styles. If there’s anything else we can help with, please let us know and we’ll be happy to assist. Kind regards, Team Phase Eight

Posted 6 months ago

“No problem”

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Posted 6 months ago

Hi Nicole, Thanks for the feedback, we’re glad there were no problems. If there’s anything else you’d like us to assist with, please let us know and we’ll be happy to help. Kind regards, Team Phase Eight

Posted 6 months ago

“Fantastic customer service and quick and easy delivery and refund on faulty item. Couldn’t fault customer service at all. First time buyer of phase eight but won’t be the last.”

Helpful Report

Posted 6 months ago

Hi Sue, Thank you so much for your kind feedback. We’re delighted to hear that you had such a positive experience with our customer service team and found the delivery and refund process quick and easy. We’re especially pleased to welcome you as a first-time customer, and it’s wonderful to know you’ll be shopping with us again. We look forward to providing you with another great experience in the future. If there’s anything else you’d like us to assist with, please let us know and we’ll be happy to help. Kind regards, Team Phase Eight

Posted 6 months ago

“Great Quality. Too long in the leg.”

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Posted 6 months ago

Hi Susan, Thanks for the great feedback on the quality. We’re sorry the length in the leg wasn’t right for you. If there’s anything else you’d like us to assist with, please let us know by email and we’ll be happy to help. Kind regards, Team Phase Eight

Posted 6 months ago

“Good quality products. The smaller sizes seem to sell out quickly.”

Helpful Report

Posted 6 months ago

Hi there, Thanks for sharing your feedback. We’re glad you’re happy with the quality, and we’ll pass your note about smaller sizes selling out quickly to our team. Kind regards, Team Phase Eight

Posted 6 months ago

Phase Eight Reviews