“I am pleased with the dress, but it was despatched from you in nothing more than an envelope, screwed up and impossibly wrinkled. I persevered with a coolish iron for ages to make it wearable again and now I'm happy with it. Very poor service.”
“Ordered my correct size ,but this coat is cut on a generous style, so had to return and buy one size down, very stylish coat perfect for that special occasion over a long dress.”
“I only deed this for myself but as it had pale blue on it (which doesn’t suit me) I gave it to my mother in law. I didn’t try it on but presume it fitted her as she didn’t give it back to me.”
Hi there,
Thanks for your feedback—glad to hear you like the fit and style. We’re sorry about the packaging issue with some items. If you’d like us to check a specific order or assist with packaging preferences, please let us know and we’ll help.
Hi Janette,
Thanks for your feedback — glad to hear you’ve found some great designs and found us easy to deal with. If there’s anything else we can help with, please let us know.