“The dress is lovely but delivered in a plastic bag and was extremely creased. Not what I expect when paying nearly £230 for a dress. I will not order from phase eight again. I have bought from a company of a similar standard and the clothes arrived boxed with tissue paper. A much better service.”
“Easy to use website, dress delivered very quickly,was disappointed with the packaging hence 4 stars, the dress was packaged in a very narrow plastic bag which resulted in a extremely creased item.”
“Phase eight are generally very good. Easy to deal with, order abd return. I have noted that recently they have changed there overall offers of percentage off, which I loved, to a percentage off only on a minimum spend.”
Hi Jennifer,
Thanks for the great feedback on service and delivery, we’re glad you had a positive experience. If there’s anything else you’d like us to assist with, please let us know and we’ll be happy to help.
Kind regards,
Team Phase Eight
Hi Hannah,
Thanks for the great feedback on speedy delivery and the easy return process, we’re glad you had a positive experience. If there’s anything else you’d like us to assist with, please let us know and we’ll be happy to help.
Kind regards,
Team Phase Eight
“Easy to order with an online offer , what could be better.
A lovely summer dress that could be dressed up or down for various occasions in cool cotton.”
Hi there,
Thanks for sharing your thoughts. We’re glad you found the online ordering easy and enjoy the dress, great to hear it’s versatile for different occasions. If there’s anything else we can help with, please let us know and we’ll be happy to assist.
Kind regards,
Team Phase Eight
Hi Klaudia,
Thanks for the great feedback on our wide selection and quality. We’re glad you’re happy with your purchase. If there’s anything else you’d like us to assist with, please let us know and we’ll be happy to help.
Kind regards,
Team Phase Eight
Hi Liz,
Thanks for the great feedback on delivery speed and the easy return service, we’re glad you had a positive experience. If there’s anything else you’d like us to assist with, please let us know and we’ll be happy to help.
Kind regards,
Team Phase Eight
Hi there,
Thanks for sharing your feedback. We’re glad you found it nice, and sorry it didn’t suit you. If you’d like any help with alternatives or suggestions, please let us know by email and we’ll be happy to assist.
Kind regards,
Team Phase Eight
Hi Anjali,
Thanks for the great feedback on our outfits. If there’s anything else you’d like us to assist with, please let us know and we’ll be happy to help.
Kind regards,
Team Phase Eight