“The dress was lovely and fitted perfectly except for the neckline. One side of the V lay perfectly but the other kept lifting up so I had to send it back which was is shame because it looked lovely”
“I would have kept the dress but it had a shop security tag attached and the holiday I wanted it for was within a couple of days so I had no alternative but to return. I had paid extra for urgent delivery.”
“I love the dress, however it arrived with pleats all poking outwards and not great. It had simply been put in the bag with no hanger, and no care taken over the pleats.
I took it into Buchanan Galleries in Glasgow and the ladies couldn’t have been more helpful. They steamed it and got the pleats back. It would be useful to package items properly like many other brands.”
“Good delivery and easy returns.
You don't get any notification that your parcel has been received on it's return.
Customer Services very quick and efficient on my query re my returns.”
“Lightweight, versatile dress to wear. Does not crease and is a good dress for packing away to take on holiday.. I thought pattern would be white but it is more of a cream colour. I like the concealed front zip because it makes the dress easy to slip on.”