“So easy to order with quick delivery. The dress is very well madeand matches with the description on line.i was surprised the for the quality of the dress it was only packed in polythene bag and put inside plastic postal bag, I think it should have been in a box”
“I like phase eight clothing overall as they have some nice pieces for casual and are go to for occasion wear. Easy to shop online and returning to store is handy for me”
“I would not recommend this item
That said k wouldn't recommend anh garment received last week as i believe all three items were substandard to what I have purchased in the past...”
“First time I ordered a fascinator it arrived with a large dent in the crown and a hole in one of the bow loops, but was able to return and reorder relatively straightforwardly, with the return fee waived as was damaged. The box had not arrived in a great condition either, but second time I ordered it arrived in perfect condition.”
“Lovely jacket but so badly creased I will have to take it to the cleaners, so disappointed with the way it was packaged, hung for 2 weeks and is still creased”
“Easy website to navigate, order placed, seamless delivery and returns although I had a small discrepancy on how the refund was paid back into my account. I do realise that there is a cost of postage deducted but I was confused about the actual refund. I emailed customer service, their response regarding the correct amount being paid back is insufficient as still did not clearly state what the refund was. Only that it was correct from their point of view. Although I will reorder in the future, I will be be very careful if I need to return. It may be better buying from store.”
“Bought the Dily grey trousers and after a few months the zip broke. I was very disappointed as I was told I can't get refund even though I've only wore it a couple of times.”
“There was a delay with my parcel which I was worried about as I wanted it for a wedding at the weekend, but a few days later I received a notification that it was ready for collection.”