“The first order was wrong. Size 8 top with a size 14 Dress. This was returned as incorrect item but I only received the item price less the postage? Should have been Total Price!!”
“I usually love Phase Eight, but I have had problems lately with fit. A jumper that was too wide in the shoulders, making the sleeves so long, they dangled off the ends of my hands, and a jumper that started off as a good fit, but stretched so much the first time I wore it, that it is now unwearable.”
“Easy to order & staff at collection point very friendly. I ordered 2 dresses but they arrived a week apart which was a bit frustrating. I made 2 trips to the store but was advised in future they would hold on to the first dress much longer than stated so I would have been able to collect them together.”
“The color was perfect. But the fit was uncomfortable because the waist was between my chest and waistline. I am 100% a petite(5'2"), but this dress really did not fit. Wish I didn't need to return.
Phase Eight made the return so easy. The return process went smoothly, beginning to end.”
“Loved the colour of this jump suit and as I am 5'1'' I ordered the petite . However it is about 3'' too long I have had to pay £25 to have it taken up. Apart from that it fits very well.
K'”