“Great choice and very rapid service. Good collection service for returns and prompt refunds which is just as well as they have just sent me two right shoes and I, like most people, have one right foot and one left foot.”
“Had issues with a failed delivery for collection in store. Staff at the Meadowhall store were very helpful and sorted out a refund , sadly customer service not so good , giving misleading information regarding failed delivery refund.
Reordered and dress delivered to my home address successfully!”
“The dress is lovely and the length is great for me being only 5ft.
I've knocked a star off in the rating due to the condition the dress arrived in - a very small bag and the dress was so badly creased. Not what I expect from Phase 8!! Consequently returned this dress and re-ordered through a Phase 8 store - which arrived minus all the creases.”
“I like Phase Eight clothes but at 5ft 2” am finding their Petite range dresses still too long. Hence 4 star review. Service and communication is very good.”
“Loved what I purchased. One star was lost for the packaging, my hat arrived on a very wet day and the box was soaked, maybe the hat could be wrapped in some sort of waterproof material for more protection. I managed to nip out of work to pick it up otherwise the hat could have been ruined.”
“Overall I was pleased with the prompt delivery and refund . My parcel came without a returns label and as I have no printer , I had to get it printed off, at my own expense. To then be deducted postage for the return of the package too left me more out of pocket.”
“J bought size 16. Im a small 16 but this is a very small 16. I will have to move the buttons to allow a good fit
Fabrics lovely and apart from the buttons the sizing is fine”
“Very lovely but it has in few places a small tred pulled out but I kept the dress not had time to return because I needed for wedding otherwise I would”