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Phase Eight Reviews

4.3 Rating 7,018 Reviews
83 %
of reviewers recommend Phase Eight
Read Phase Eight Reviews
Anonymous
Anonymous  // 01/01/2019
All fine. Ordered oine in sale. Collected in store and tried on. Fit, so brought it home.
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Posted 5 months ago
This is a beautiful dress, good quality fabric and a lovely shade of lilac.. perfect for me as I’m tall at 5.11. Can’t wait to wear it as MOG. Only downside was it arrived poorly packaged. For an expensive dress it was screwed up In a small plastic bag, so I’m going to have to steam it ow iron it, which makes me nervous.
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Posted 5 months ago
The shape and fit of the dress was lovely. Sadly the fabric was marked and had to be returned. The returns process was straight forward and with the tracking I could see that it had been delivered.
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Posted 5 months ago
Lovely dress good fit
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Posted 5 months ago
Good selection of Petite sizes which I was very pleased to see.
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Posted 5 months ago
Click and collect took far too long 5+ days. In store service brilliant. Lovely staff in Morpeth shop, very helpful when shopping for my sons wedding
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Posted 5 months ago
Just what I was looking for - very versatile so I bought the coral and navy
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Posted 5 months ago
A faulty product was sent to me with returned from previous customer tags and in-house notes on it. Customer service were hard to connect with, but once connected they engaged. However I had to chase them again 2 weeks later for a full refund which had not issued.
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Posted 5 months ago
I was not impressed with the fact you now have to pay a return fee if send back by royal mail which unless you look on the returns section you would not know about as had no emails or cummunication so when returned the fee was taken from my return amount i was shocked.
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Posted 5 months ago
I do like my Phase Eight printed top, however, it is slightly too big for me. I feel it is not worth returning same as I will only receive back probably half of what I initially paid for the top due to postage fees, which is very disappointing.
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Posted 5 months ago
Easy ordering. Quick delivery. Disappointed with packing of some clothes-squashed into tiny plastic bags leaving items very creased. Needs addressing.
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Posted 5 months ago
Good delivery and easy returns. Wish there was more choice in the shop as fit is different for different styles.
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Posted 5 months ago
Great delivery time Had to reorder as one was too big which is fine, but the next one was covered in black marks so had to order again, I don't agree with having to pay the delivery fee for that order as it was dirty.
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Posted 5 months ago
I have bought about five dresses from Phase 8 shops in the last two years and have generally been very pleased with the dresses and the experience. The dresses always make me feel very special, although some have been altered to fit me better.
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Posted 5 months ago
Its a beautiful dress.
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Posted 5 months ago
I wouldn’t have paid full price but for what l paid l was happy not great quality but Useful for various occasions
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Posted 5 months ago
Easy to order and quick delivery.
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Posted 5 months ago
Disappointed that the dress arrived in a small bag! ...I've received other dresses a fraction of the price in a box with cover and hanger packaged very well ...this was the biggest disappointment the dress arriving in a small bag .
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Posted 5 months ago
Good service arrived quickly
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Posted 5 months ago
Pleased with service and Delivered on time.
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Posted 5 months ago
Phase Eight is rated 4.3 based on 7,018 reviews