“Website okay, items arrived promptly
. Lots of options for delivery and returns. In a perfect world I would like free postal returns as an option. Items as described and well made. Would much prefer alternative packing than plastic!”
Hi Debra,
Thank you for your feedback. We’re glad to hear the website is easy to use and that your items arrived promptly with good delivery/return options. We understand your preference for free postal returns and for alternative, less plastic packing. your comments are appreciated and will be shared with our team for consideration.
If there’s anything specific you’d like help finding or if you want to discuss any recent orders, please let us know.
Kind regards,
Team Phase Eight
I’m really sorry to hear the dress didn’t arrive and that you had to cancel your order. I understand how disappointing this is.
We’ll review what happened with your delivery and the cancellation to prevent it from happening again. If you’d like, please contact us so we can check the status of any refunds or reprocess your request.