Phase Eight Reviews

Name: Phase Eight
Rating: 4.30

4.3 Rating 7,060 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,243

Anonymous

Anonymous // 01/01/2019

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“Sparkly dress but great fit”

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Posted 6 months ago

“This is an excellent smart coat dress for special occasions - though can be dressed down. Excellent value now it's in the sale.”

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Posted 6 months ago

“I ordered size 10 and got size 18 !!!”

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Posted 6 months ago

“The coat hangs well and it is a coat you can wear winter or sprinfg.”

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Posted 6 months ago

“Nice shop”

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Posted 6 months ago

“Dress didn’t turn up so had to cancel order”

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Posted 6 months ago

I’m really sorry to hear the dress didn’t arrive and that you had to cancel your order. I understand how disappointing this is. We’ll review what happened with your delivery and the cancellation to prevent it from happening again. If you’d like, please contact us so we can check the status of any refunds or reprocess your request.

Posted 6 months ago

“Great quality & fit. I ordered a 16 (my usual size) but was too big, returned & ordered a 14 which was perfect fit. Lovely material which hangs well. Very pleased”

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Posted 6 months ago

“True fan as I entered mature years. I have many pieces as material is often better than other retailers. Never had an issue with delivery or return.”

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Posted 6 months ago

“Always has quality items , the weight of skirt, is heavy, warm , & smart . Love it .”

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Posted 6 months ago

“Good service”

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Posted 6 months ago

“I’ve used Phase Eight many times over the years & I’ve always been happy with the service and purchases.”

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Posted 6 months ago

“Please see previous entry, same style”

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Posted 6 months ago

“Great dresses for any occasion.”

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Posted 6 months ago

“Just what i wanted”

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Posted 6 months ago

“Really love the outfit , just disappointed to get a 20% voucher off the week after ,”

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Posted 6 months ago

“Delivery great, delivery to store. Very straightforward and dress as described”

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Posted 6 months ago

“Very efficient company.”

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Posted 6 months ago

“Excellent service from start to finish. I received a dress with a faulty zip, returned and no issue with the refund. We ordered the same dress again and all good - it’s beautiful.. very happy!”

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Posted 6 months ago

“Love the dress. Sold as lined dress. I send the first one back as requested by a member of staff. She also said it should be lined. Ordered a second one but this was the very same. I kept it because I need it I have given it to a tailor to sort it out. Please please send sale dresses in boxes not rolled up in a bag. Very poor”

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Posted 6 months ago

I’m really sorry to hear about the mismatch with the lining and the ongoing issues you’ve faced with the dresses. That’s not the experience we want for you. We’ll look into why the items weren’t correctly lined and how your delivery was handled, and we’ll pass your feedback about packaging to our team. If you’d like, please kindly contact us so we can review refunds or reprocess as needed and help resolve this promptly.

Posted 6 months ago

“Me encantan los diseños y sobre todo estar en México y poder comprarlos y recibirlos sin problemas”

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Posted 6 months ago

Phase Eight is rated 4.3 based on 7,060 reviews