I’m really sorry to hear you’re disappointed with your experience. I understand how frustrating this is.
We’ll look into what happened and how we can make things right. If you’d like, please contact us so we can review your order, refunds, or any replacements and help resolve this promptly.
“My daughter gets married very soon and when I knew I thought about a Phase Eight dress I bought about 15 years ago with the intention of using it for a wedding. Never worn it. But it hasn't dated and is perfect. Got my fascinator and a jacket from you too. Recommend you to everyone”