We really appreciate you taking the time to share your thoughts. Sorry to hear the descriptions and packaging weren’t quite right, that’s not the experience we want for anyone. We’ll be reviewing this to make sure we do better next time.
“Easy to order website. Delivery quick. Was concerned as box heavily damaged. Dress luckily was unharmed. Would not have ordered if i knew you used evri for delivery.”
Thank you for your feedback, Yvonne. I completely understand your frustration regarding the cancellation of your order; it's certainly not the experience we want for our customers. We appreciate you bringing this to our attention and will look into the matter further to ensure we improve our service.
Thank you for taking the time to share your experience with us, Winnie. I'm truly sorry to hear about the issues you've encountered with your order being cancelled. That’s absolutely not the level of service we strive for, and I understand how frustrating this must be for you. Your feedback is invaluable, and we will certainly look into this matter further. If there's anything else we can do to assist you, please feel free to reach out via email.
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