Thank you for your review, Moira. We're truly sorry to see that you have left a 1* review. Your feedback is important to us, and we’re here to help if you’d like to discuss your experience further. You can reach out to us via the link below.
https://www.phase-eight.com/here-to-help/contact-us.html
“Liked that I can return with no problem using the return label also giving me a chance to choose if I needed to try a couple of jackets as navy can be on the darker side almost black”
“The look was good however the constant marks / damage to it and the staff saying we will give you 10% off was insulting. The one we ordered was worse than the one in the shop. We felt fobbed off by the staff who said try John Lewis”
Thank you for your review, Allan. We’re sorry to hear about your experience and understand how disappointing it can be to feel let down. We strive to ensure each item meets our quality standards and that our Team provides the best service possible. We appreciate your input and hope to have the opportunity to put this right for you. Please contact us directly through the link below.
https://www.phase-eight.com/here-to-help/contact-us.html
Thank you for taking the time to share your thoughts, Helen. We’re sorry this dress didn’t meet your expectations and appreciate you letting us know, feedback like yours helps us do better.
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