Phase Eight Reviews

Name: Phase Eight
Rating: 4.30

4.3 Rating 7,256 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,485

Anonymous

Anonymous // 01/01/2019

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“I love this dress it is so classy Phase Eight never fail to deliver”

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Posted 8 months ago

“Good delivery times but top very screwed up in inner package”

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Posted 8 months ago

Hi Susan, I’m really sorry the top arrived with issues inside the package. That isn’t the experience we want for you. Please contact our customer care team with your order number (and any photos of the item) so we can review what happened and arrange a suitable remedy.

Posted 8 months ago

“Great brand, very helpful staff. Always lots to choose from.”

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Posted 8 months ago

“Lovely dress and jacket. Good quality. Delivered in a box not just folded into a bag.”

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Posted 8 months ago

“I received excellent customer service from the lovely staff in the Lincoln store. They were very helpful and offered to steam the creases from the jacket I’d ordered online. The clothes and accessories are always great quality.”

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Posted 9 months ago

“Very helpful , good clothes”

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Posted 9 months ago

“All my of Phase eight outfits are very nice and washes well. And of good quality I'm never disappointed.”

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Posted 9 months ago

“I love this jacket and it's the third one that I've had in different sizes. Unfortunately though I wasn't impressed with the ordering process. The jacket was clearly marked as next day delivery if ordered before 8pm and when I placed the order and paid the additional fee it was indeed confirmed as delivery next day. However I then received an email from Evri saying that delivery might be by Saturday which was 3 days but would still have worked for me. I did a webchat and after 20 minutes I was told that yes it would be delivered asap but not next day and I would be refunded the uplift in cost for the next day delivery but wasn't given any reason. Worse still the order wasn't actually delivered until the following week. Too late for the event I needed it for. I'd rather have goods under promised and over delivered. Disappointed.”

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Posted 9 months ago

I’m really sorry the delivery didn’t meet the next-day promise and that the order arrived later than expected. That isn’t the experience we want for you. Please contact our customer care team with your order number so we can review what happened with the courier and ensure any refund is processed promptly.

Posted 8 months ago

“Phase Eight have a good selection of occasion dresses. I especially like they offer many in petite sizing.”

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Posted 9 months ago

“Good prompt service.”

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Posted 9 months ago

“Beautiful dress and excellent service”

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Posted 9 months ago

“Friendly staff”

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Posted 9 months ago

“I usually love phase 8 clothes”

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Posted 9 months ago

“Phase Eight is fine and very helpful when an item went missing in transit thank you”

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Posted 9 months ago

“Delivered on time, usually good quality and true to size. Would like to see more casual clothing.”

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Posted 9 months ago

“it is a very pretty top well made good quality material washes well although by hand dries quickly looks good”

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Posted 9 months ago

“Got my whole wedding outfit and love it! Dress, knitted bolero jacket, fascinator, bag and shoes. Only slight issue was with shoes - size 3 weren’t in store so were ordered online to collect in store but when I collected them it said 3 on box but they were a 5 so had to be reordered. All ok now though and so pleased with the complete look!”

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Posted 9 months ago

“Easy to view and order”

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Posted 9 months ago

“Always have something that I like Have a great Petite range of clothing”

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Posted 9 months ago

“Great choice and very rapid service. Good collection service for returns and prompt refunds which is just as well as they have just sent me two right shoes and I, like most people, have one right foot and one left foot.”

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Posted 9 months ago

Phase Eight is rated 4.3 based on 7,256 reviews