Phase Eight Reviews

Name: Phase Eight
Rating: 4.30

4.3 Rating 7,106 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,298

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Nederlands

Español

Français

Polski

Русский

Italiano

“I can't very easily review this item since I ordered it twice and it never arrived thanks to their choice of the useless company Evri as a courier. It was even ordered on upgraded next day delivery the second time... Still no joy. Please change your courier! The customer service team were good, but it's just very annoying!”

Helpful Report

Posted 8 months ago

Hi Claire, I’m really sorry to hear you’ve had such trouble with delivery—that sounds frustrating. We don’t want Evri to affect your experience, and will pass on your feedback.

Posted 8 months ago

“Looks great on and feels lovely to wear!”

Helpful Report

Posted 8 months ago

“Good choice of beautiful clothes. Good sale.”

Helpful Report

Posted 8 months ago

“Good quality clothing and accessories. Staff in the shops in my area (Glasgow) are always very friendly and helpful. Online service is very good too.”

Helpful Report

Posted 8 months ago

“Quality clothes”

Helpful Report

Posted 8 months ago

Hi there, Thanks for your feedback—glad to hear you’re happy with the quality clothes. If there’s anything else we can help with, please let us know.

Posted 8 months ago

“Beautiful chocolate colour velvet. The Bardot neckline is just right and does not slip off the shoulders. Generous folds in the neckline. Absolutely lovely.”

Helpful Report

Posted 8 months ago

“I love this brand. The quality is good and they give a first class service. I've bought many "occasion" dresses from Phase Eight and often receive compliments.”

Helpful Report

Posted 8 months ago

“Always loved Phase Eight. Clothes are packaged really well and are of exceptional quality. A little expensive, that is why I tend to buy in the sale where they are really good value for money.”

Helpful Report

Posted 8 months ago

“Very nice 👌”

Helpful Report

Posted 8 months ago

“Good company but not successful purchase so returned.”

Helpful Report

Posted 8 months ago

Hi Isobel, Thanks for letting us know. We’re sorry the purchase wasn’t successful. If you need help with anything, please do reach out to us directly.

Posted 8 months ago

“Arrived before new year as described. Customer service prompt”

Helpful Report

Posted 8 months ago

“I like Phase Eight and often buy in their sales these days. It is easier to order and return items if necessary. I am often impressed by their delivery times. Communication is always good.”

Helpful Report

Posted 8 months ago

Hi Helen, Thanks for your feedback—glad to hear you’re happy with Phase Eight and our delivery times. If there’s anything else we can help with, please let us know.

Posted 8 months ago

“Very efficient and nice quality items”

Helpful Report

Posted 8 months ago

“Fairly shapeless and definitely oversized. Would not recommend”

Helpful Report

Posted 8 months ago

Hi Sue, Thank you for your feedback. We're sorry to hear that you found the item shapeless and oversized. We appreciate your honesty and understand that it didn’t meet your expectations. If you’d like, we can assist you with returning the item for a refund or help you find a different style that might suit you better.

Posted 8 months ago

“A lovely jumpsuit but far too short in the body for me. Belt was way too big. Excellent service from my local Phase Eight as always (Wimborne). Sadly returned”

Helpful Report

Posted 8 months ago

Hi there, Thanks for your feedback—glad to hear you were happy with our service. We are sorry the jumpsuit length and belt size weren’t right. If you’d like, we can assist with alternatives or suggestions. Feel free to reach out to us directly.

Posted 8 months ago

“It's perfect jacket and i am in love with it.”

Helpful Report

Posted 8 months ago

“Over sized”

Helpful Report

Posted 8 months ago

Hi Kathryn. Thank you so much for your feedback. We’re so sorry the item felt oversized. If you’d like, we can help find another item that is perfect for you. Please get in touch so we can help. https://www.phase-eight.com/here-to-help/contact-us.html

Posted 8 months ago

“Great place to shop, good quality clothing, very helpful staff.”

Helpful Report

Posted 8 months ago

“Dress was not for me, arrived very creased and quality of fabric was poor.”

Helpful Report

Posted 8 months ago

Hi Lisa. We’re truly sorry to hear the dress arrived creased and the fabric quality wasn’t up to our standards. This must have been so disappointing. I hope we can help you find something else you love with us in the future.

Posted 8 months ago

“This is my first jumpsuit and the petite fit is perfect. Looks very smart and special .”

Helpful Report

Posted 8 months ago

Phase Eight is rated 4.3 based on 7,106 reviews