“Ordered my correct size ,but this coat is cut on a generous style, so had to return and buy one size down, very stylish coat perfect for that special occasion over a long dress.”
“My orders arrive very quickly and beautifully packaged. Their refund system is equally impressive- straightforward, efficient and completely hassle- free. It is refreshing to deal with a brand that values both quality and customer experience .”
Hi Samia. Thanks for sharing your feedback. We’re glad you’re happy with the quality of our clothes. If there’s anything else we can help with or if you have any questions, please let us know.
“I have ordered a few times in the last few months from Phase Eight.
Things have always arrivied in brilliant condition as opposed to really creased from other retailers. The items I sent back were refunded swiftly.”
“Lovely selection of elegant and quality clothing that isbecoming hard to source in these days of disposal everything. These clothes will stand the test of time. Their styles are nice andprices reasonable.”
“Are you asking me about my experience overall with the garments of Phase eight? Or are you asking me about this exact experience? The purchase of this product?”
Hi Debra. Thanks for getting in touch. We’re sorry for the confusion and any frustration this experience with Phase Eight has caused. If you would like to share any thoughts you have regarding any part of your experience with us, please let us know.
“I placed an order and it never was delivered. What a scam, I had to contact Phase Eight myself because they didn’t know at first what happened. Bad customer service after two and a half week I received a message it was lost and that they would refund it”
Hi Nathaly. Thanks for getting in touch. We’re really sorry to hear about the delivery issue and the frustration it caused. I can see that the refund has been issued and I do apologise for the lack of communication regarding your order. We hope to serve you better next time.