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Phase Eight Reviews

4.3 Rating 7,105 Reviews
83 %
of reviewers recommend Phase Eight
Read Phase Eight Reviews
Anonymous
Anonymous  // 01/01/2019
“I am new to Phase Eight - the service was brilliant and the dress was amazing!”
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Posted 8 months ago
“Called.into store at first then ordered online as they didn't have my size in store. Was advised I could book personal shopping in and they would get everything I liked in my size to the store but I fell in love with the one dress. Customer service is great.”
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Posted 8 months ago
“I love to shop at Phase Eight, whether it be online or in person and my nearest shop, I always have a really helpful experience. Nothing too much trouble and the ladies in the shop or helpful with suggestions and fits. Great customer service”
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Posted 8 months ago
“Good service”
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Posted 8 months ago
Hi there, Thanks for your feedback—glad to hear you’re happy with our service. If there’s anything else we can help with, please let us know.
Posted 8 months ago
“Great company, quality clothing and quick delivery”
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Posted 8 months ago
“Item didn't fit. To return will cost 20 euro plus which I feel is very expensive .no satisfaction when I contacted phase eight about this. Told me " sorry abot that to have a nice day" !!”
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Posted 8 months ago
Hi Elizabeth. Thank you for reaching out to us. We're truly sorry to hear about the inconvenience caused by the return costs and that your experience with us did not meet your expectations. Please know that our returns fees are clearly stated at the time of purchase to ensure full transparency, and we absolutely understand how this can be frustrating. If there is anything more we can do to assist you or if you have any further questions, please don’t hesitate to get in touch.
Posted 8 months ago
“Dress ordered for New Year’s party received a week later, next day delivery paid”
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Posted 8 months ago
Hi Alicja. We’re really sorry to hear your dress arrived a week later than expected, especially after paying for next-day delivery. We understand how frustrating this is. I can see we have emailed you today regarding this order. If there’s anything else we can do, please let us know.
Posted 8 months ago
“Lovely comfortable dress to wear with tights”
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Posted 8 months ago
“Kept informed of my order and didn’t wait long for a refund from a previous order”
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Posted 8 months ago
“Love the quality of the clothes and the way they are presented.”
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Posted 8 months ago
“Quick and efficient service”
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Posted 8 months ago
“Excellent service 👍”
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Posted 8 months ago
“Emails kept me up to date Arrived within 48 hours Nicely packed”
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Posted 8 months ago
“Dress never arrived”
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Posted 8 months ago
Hi Winsome. Thanks for getting in touch. We’re really sorry you’re waiting for your dress. I can see we have contacted DX on your behalf and will be sure to follow this up for you.
Posted 8 months ago
“Love items from Phase Eight and the delivery is quick”
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Posted 8 months ago
“It is lovely once again phase eight has got lovely ladies fashion and something different, lovely quality and has something different in the patterns, I chose 2 different outfits for my granddaughters wedding and my daughters 2nd marriage and had plenty of compliments.”
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Posted 8 months ago
“Quality clothing to suit every age”
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Posted 8 months ago
“Beautiful blouse. I had to order the 14 online as I had been given the size 12 for my christmas as a gift but felt maybe tight across chest. I returned the size 12 when I tried on the size 14 however I have not had an acknowledgement yet or refund. Hope this comes through shortly. Love Phase 8 clothes.”
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Posted 8 months ago
“Great service. Good quality clothing. Excellent styling 💯”
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Posted 8 months ago
“Love Phase Eight clothes, never disappointed!”
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Posted 8 months ago
Hi Carol, Thanks for your lovely feedback—glad you love Phase Eight clothes! If there’s anything else we can help with, just let us know.
Posted 8 months ago
Phase Eight is rated 4.3 based on 7,105 reviews