Phase Eight Reviews

Name: Phase Eight
Rating: 4.30

4.3 Rating 7,067 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,251

Anonymous

Anonymous // 01/01/2019

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“Great selection of beautiful clothes. Perfectly packaged and shipped very quickly.”

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Posted 7 months ago

“Love phase 8 clothes. But this jumpsuit didn’t come in petite. If it had - I would have kept it.”

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Posted 7 months ago

“Very helpful staff.”

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Posted 7 months ago

“Had problem with a dress bought online. Customer Service were fairly helpful but variable. Ended up being satisfied however with the outcome.”

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Posted 7 months ago

“True colour to picture. Nice fit”

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Posted 7 months ago

“Quick delivery. Despatch warehouse needs to package better. Box was open when received. One strip of tape not adequate during transit. This was not the first time this has happened.”

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Posted 7 months ago

“Easy to order, arrived quickly, returns easy too.”

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Posted 7 months ago

I’m really sorry you felt disappointed with your experience. If there was any issue despite easy ordering and returns, please contact our customer care team with your order number so we can review and address this promptly. Kind regards, Team Phase Eight

Posted 7 months ago

“Good delivery.”

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Posted 7 months ago

“Great service and friendly staff in Market Harborough shop.”

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Posted 7 months ago

“Casually elegant with a charming unusual retro look. Perfect fit and very happy with my purchase.”

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Posted 7 months ago

“Really like the clothes that Phase Eight sell and happy with my purchase.”

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Posted 7 months ago

“I love this dress it is so classy Phase Eight never fail to deliver”

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Posted 7 months ago

“Good delivery times but top very screwed up in inner package”

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Posted 7 months ago

Hi Susan, I’m really sorry the top arrived with issues inside the package. That isn’t the experience we want for you. Please contact our customer care team with your order number (and any photos of the item) so we can review what happened and arrange a suitable remedy.

Posted 7 months ago

“Great brand, very helpful staff. Always lots to choose from.”

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Posted 7 months ago

“Lovely dress and jacket. Good quality. Delivered in a box not just folded into a bag.”

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Posted 7 months ago

“I received excellent customer service from the lovely staff in the Lincoln store. They were very helpful and offered to steam the creases from the jacket I’d ordered online. The clothes and accessories are always great quality.”

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Posted 7 months ago

“Very helpful , good clothes”

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Posted 7 months ago

“All my of Phase eight outfits are very nice and washes well. And of good quality I'm never disappointed.”

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Posted 7 months ago

“I love this jacket and it's the third one that I've had in different sizes. Unfortunately though I wasn't impressed with the ordering process. The jacket was clearly marked as next day delivery if ordered before 8pm and when I placed the order and paid the additional fee it was indeed confirmed as delivery next day. However I then received an email from Evri saying that delivery might be by Saturday which was 3 days but would still have worked for me. I did a webchat and after 20 minutes I was told that yes it would be delivered asap but not next day and I would be refunded the uplift in cost for the next day delivery but wasn't given any reason. Worse still the order wasn't actually delivered until the following week. Too late for the event I needed it for. I'd rather have goods under promised and over delivered. Disappointed.”

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Posted 7 months ago

I’m really sorry the delivery didn’t meet the next-day promise and that the order arrived later than expected. That isn’t the experience we want for you. Please contact our customer care team with your order number so we can review what happened with the courier and ensure any refund is processed promptly.

Posted 7 months ago

“Phase Eight have a good selection of occasion dresses. I especially like they offer many in petite sizing.”

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Posted 7 months ago

Phase Eight is rated 4.3 based on 7,067 reviews