Phase Eight Reviews

Name: Phase Eight
Rating: 4.30

4.3 Rating 7,067 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,251

Anonymous

Anonymous // 01/01/2019

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“Good prompt service.”

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Posted 7 months ago

“Beautiful dress and excellent service”

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Posted 7 months ago

“Friendly staff”

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Posted 7 months ago

“I usually love phase 8 clothes”

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Posted 7 months ago

“Phase Eight is fine and very helpful when an item went missing in transit thank you”

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Posted 7 months ago

“Delivered on time, usually good quality and true to size. Would like to see more casual clothing.”

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Posted 7 months ago

“it is a very pretty top well made good quality material washes well although by hand dries quickly looks good”

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Posted 7 months ago

“Got my whole wedding outfit and love it! Dress, knitted bolero jacket, fascinator, bag and shoes. Only slight issue was with shoes - size 3 weren’t in store so were ordered online to collect in store but when I collected them it said 3 on box but they were a 5 so had to be reordered. All ok now though and so pleased with the complete look!”

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Posted 7 months ago

“Easy to view and order”

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Posted 7 months ago

“Always have something that I like Have a great Petite range of clothing”

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Posted 7 months ago

“Great choice and very rapid service. Good collection service for returns and prompt refunds which is just as well as they have just sent me two right shoes and I, like most people, have one right foot and one left foot.”

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Posted 7 months ago

“I loved the dress but when it turned up it was faulty. Sequins missing from front and also both sleeve cuffs. I tried to order another dress but it was out of stock. I paid £9 for next day delivery. The dress was obviously a faulty dress that had been returned by someone else then sent to me.”

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Posted 7 months ago

Hi Stephanie, I’m really sorry the dress arrived faulty and that you had trouble with the stock and delivery. This isn’t the experience we want for you. I'm glad to see this has now been resolved and refunded for you. If there is anything else we can do to assist you, please do reach out to us.

Posted 7 months ago

“Had issues with a failed delivery for collection in store. Staff at the Meadowhall store were very helpful and sorted out a refund , sadly customer service not so good , giving misleading information regarding failed delivery refund. Reordered and dress delivered to my home address successfully!”

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Posted 7 months ago

“Far too long for a petit fit”

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Posted 7 months ago

I’m really sorry that this item was too long for a petite fit. This isn’t the experience we want. Please contact our customer care team with your order number so we can review the fit issue and discuss options.

Posted 7 months ago

“My item was in the sale but was still a top priced at 49.95. It arrived scrunched up in a brown paper envelope and I had to iron it to try it on. It was sent back in better conditon than its arrival! It was listed as silk which is not supposed to crease so the material needs to be verifiled for the advertisement.”

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Posted 7 months ago

I’m really sorry the item arrived creased and that you’re unhappy with it being advertised as silk. This isn’t the experience we want for you. Please contact our customer care team with your order number so we can review what happened, verify the fabric details, and arrange a suitable resolution promptly.

Posted 7 months ago

“Lovely quality dress”

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Posted 7 months ago

“Excellent service and lovely fascinator”

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Posted 7 months ago

“The staff in the shop very helpful. My refund was done on the same day.”

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Posted 7 months ago

“I thought I had found the perfect dress but unfortunately it did not suit. Phase Eight handled the return very efficiently. I will definitely try them again.”

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Posted 7 months ago

“Excellent customer service (Manchester store).”

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Posted 7 months ago

Phase Eight is rated 4.3 based on 7,067 reviews