Phase Eight Reviews

Name: Phase Eight
Rating: 4.30

4.3 Rating 7,256 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,485

Anonymous

Anonymous // 01/01/2019

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“This is a beautiful dress and it really suited my shape. Sadly I sent for 1 that I couldn't keep because the lining was stitched badly and the velvet was all uneven on the split and the hem. I returned it and sent for another hoping it would be okay but it was exactly the same. I was gutted. Hence the 2 stars, otherwise it would be 5.”

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Posted 8 months ago

Hi Eleanor, Thank you for taking the time to share your feedback. We’re really pleased to hear that you loved the style of the dress and that it suited your shape so well, but we’re very sorry to learn about the issues you experienced with the lining and the velvet finishing. We completely understand how disappointing it must have been to reorder the dress hoping for a better piece, only to find the same problem again. This is certainly not the level of quality we aim to deliver. Your comments about the stitching and uneven finish will be shared with our product and quality teams so they can investigate further with our supplier. Thank you again for bringing this to our attention, and we’re truly sorry that this experience left you feeling disappointed. Kind regards, Phase Eight Customer Care

Posted 8 months ago

“Lovely clothes staff friendly and helpful”

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Posted 8 months ago

“Beautiful jumper perfect fitting and well made I love phase eight”

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Posted 8 months ago

“Happy with the dress sent although very big for the size”

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Posted 8 months ago

“Excellent service with super quick delivery. Unfortunately had to return item and received refund within a couple of days .”

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Posted 8 months ago

“Lovely petite dress that's actually a good length. No dressmaker required and at sale price. Love it more”

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Posted 8 months ago

“Feel it completes my wedding guest outfit”

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Posted 8 months ago

“Most garments are very good with a few exceptions.”

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Posted 8 months ago

Hi Linda, Thank you for your feedback. I’m sorry to hear that you’ve had a mixed experience with Phase Eight. If you’d like us to look into a specific item or order, please share your order number and we’ll review the issue promptly. We value your satisfaction and are here to help with returns, exchanges, or any quality concerns.

Posted 8 months ago

“Loved my dress. It is a perfect fit and I have had lots of compliments about it.”

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Posted 8 months ago

“Lovely jumpsuit”

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Posted 8 months ago

“great service,”

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Posted 8 months ago

“Shipped quickly after order.”

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Posted 8 months ago

“Lovely dress but did not fit well”

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Posted 8 months ago

“Good service no complaints”

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Posted 8 months ago

“When searching for a Mother of the groom outfit this jumpsuit came up on the list. I’ve always loved navy which made this outfit stand out from the rest. I ordered it online to collect from my local store and when trying it on I was really pleased with the fit and quality. I was very pleased to see that this jumpsuit was available in standard and petite sizing. The wedding is in November so I needed to add a jacket and found one that went perfectly with the jumpsuit in store. I finished the outfit by purchasing a hat, bag and shoes from Phase Eight.”

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Posted 8 months ago

“Too big and sloppy”

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Posted 8 months ago

Hi Carla, Thank you for your feedback. We're sorry to hear the fit wasn’t quite right for you. We appreciate your comments and will share them with our team.

Posted 8 months ago

“Excellent quality clothes Would recommend”

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Posted 8 months ago

“Lovely dresss”

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Posted 8 months ago

“The dress was lovely but too big for me. Impressed with how Phase Eight dealt with my return being very quick and efficient.I would definately use them again.”

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Posted 8 months ago

“Nice top lovely material very versatile to wear.”

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Posted 8 months ago

Phase Eight is rated 4.3 based on 7,256 reviews