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Phase Eight Reviews

4.3 Rating 7,066 Reviews
83 %
of reviewers recommend Phase Eight
Read Phase Eight Reviews
Anonymous
Anonymous  // 01/01/2019
“Excellent store at Morpeth with very friendly helpful staff delivering excellent service.”
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Posted 6 months ago
“Loved this . Better than expected. Perfect fit . Lovely material.”
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Posted 6 months ago
“Excellent customer service. Dress arrived on time.”
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Posted 6 months ago
“A nice specialist shop for that special occasion. Outfit as well as accessories.”
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Posted 6 months ago
“The items I ordered arrived the next day with standard delivery.”
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Posted 6 months ago
“Quick delivery and also a quick refund. Good selection to choose from.”
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Posted 6 months ago
“Great fit material lovely”
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Posted 6 months ago
“Sizing is a problem, it is not consistent. Clothes are normally good quality.”
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Posted 6 months ago
“Just the job to finish off my outfit! 😊”
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Posted 6 months ago
“The parcels are delivered quickly and the items are well protected.”
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Posted 6 months ago
“Quality and fit of clothes varies from one extreme to another. The tops of garments usually come up very large and are out of proportion to the rest of the garment.”
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Posted 6 months ago
“The item I ordered arrived in a very poor state.Completely crumpled and creased.I had to return it.”
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Posted 6 months ago
Hi Elizabeth, We’re very sorry to hear that your item arrived in such poor condition. That’s certainly not the standard we aim to deliver. Thank you for returning it — we completely understand your disappointment. We’ll be reviewing our packaging and handling processes to help prevent this from happening again.
Posted 6 months ago
“Prices can be a bit too high for the quality of the garment, but excellent service.”
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Posted 6 months ago
“Lovely company to deal with 😀”
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Posted 6 months ago
“Good service”
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Posted 6 months ago
“Great customer service both online & in -store”
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Posted 6 months ago
“Beautiful colour and such a perfect fit. It is such a pleasure to wear and looks so good. Like all Phase Eight clothes it washes absolutely wonderful.”
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Posted 6 months ago
“Very long dress and a lot bigger than expected everywhere and would easily crease”
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Posted 6 months ago
Hi Claire, We’re really sorry to hear the dress didn’t fit as expected and that it creases easily. That isn’t the experience we want for you. If you’d like, we can help with a return for a different size or style, or advise on easy-care options to reduce creasing. Please let us know your order number and what you’d prefer, and we’ll take it from there.
Posted 6 months ago
“Unable to review as not received”
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Posted 6 months ago
I'm really sorry your item didn’t arrive. Please contact our Customer Care team with your order details so we can look into this and arrange a resolution as quickly as possible. Kind regards, Team Phase Eight
Posted 6 months ago
“Good quality clothing”
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Posted 6 months ago
Phase Eight is rated 4.3 based on 7,066 reviews