“I ordered this jumpsuit for a wedding this week the jumpsuit arrived but the polka dot over shirt wasn't in the package!!! I have tried to contact Phase eight every day by email and chat to no avail im really disappointed with their customer service!!! I will be returning the said item and will not be shopping with Phase eight again !!!”
We’re very sorry to hear that the polka dot overshirt was missing from your order Rosemary, and completely understand your frustration, especially with an upcoming event. Please contact our customer service team at https://www.phase-eight.com/here-to-help/contact-us.html so we can resolve this issue, arrange a return, or issue a refund promptly.
Thank you for bringing this to our attention, and we apologise for the inconvenience caused.
“This is the second item of clothing i have purchased from Phase Eight. I cannot fault the quality, fit or design. Everything appears to be just as it is states it is, which is more than can be said for some. The price is reasonable too”
We’re really sorry to hear that you’re disappointed with the quality of your item and completely understand your frustration. Thank you for sharing your feedback, and we hope to restore your faith in us with your next purchase, Anne.
“I love phase right clothes as they are made with quality fabrics. I don’t always get a good fit but this coat was absolutely perfect for me, I also loved the colour.”
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