Phase Eight Reviews

Name: Phase Eight
Rating: 4.30

4.3 Rating 7,256 Reviews

83 %

of reviewers recommend Phase Eight

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47,485

Anonymous

Anonymous // 01/01/2019

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“Ordered this lovely jumper using a first time discount code, but when it arrived it was damaged. As you cannot return and reorder I had to order again but this time without any discount. When the second jumper arrived it too was very badly damaged (the neck band was ripped from the jumper). How can these items (not cheap) be sent out in sealed bags,without any quality control? As I really wanted the jumper I had to reorder and pay out again (before any refunds received) for a third time. Luckily this time I spoke on a Chat line and the person offered me a dicsount and free postage. But all in all a most unsafisfacotryand frustrating experience.”

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Posted 8 months ago

I’m really sorry to hear you’ve received damaged jumpers, especially after using a discount and trying again. That isn’t the experience we want for you. We’ll review what happened with the packaging, quality checks, and the returns/reorder process to prevent this in the future.

Posted 7 months ago

“Lovely dress fit me perfectly 👌”

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Posted 8 months ago

“Returned didn't fit me it is a lovely dress and the colour was lovely”

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Posted 8 months ago

“Dress was too big for me so returned and I personally, did not like the sleeves so got a refund. However, I did keep another dress I had also ordered which I preferred.”

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Posted 8 months ago

“Exceptional visit to Cardiff Store , very helpfull and not at allm pushy”

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Posted 8 months ago

“Dress fits well. Some issues with Australian couriers.”

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Posted 8 months ago

“Quick delivery. Easier to take back to the shop for a return”

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Posted 8 months ago

“A great place to shop to find a lovely outfit for a wedding as a guest or mother of the bride.”

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Posted 8 months ago

“delivery was on time frame as expected”

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Posted 8 months ago

“Easy ordering and prompt delivery.”

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Posted 8 months ago

“This was a nice dress other than the dress wasn’t falling properly on the bottom hem. It was puckering and folding over. Poor design at the hem.”

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Posted 8 months ago

“Very helpful staff”

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Posted 8 months ago

“Superb fit and very flattering. Good quality as always.”

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Posted 8 months ago

“The dress was lovely fabric and style with great detail. However, it was far too long and was a tripping hazard, even with heels. I am certainly not a petite height so wouldn’t have thought I needed to order a petite. Sorry, I had to return as all was lovely apart from the length.”

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Posted 8 months ago

“Easy to order. Earlier than expected delivery.”

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Posted 8 months ago

“I love thos brand but this didn't do it for me, sort of out of style, pity, however I have just received the perfect dress”

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Posted 8 months ago

“Dress arrived promptly and was well packaged. Good service. I haven’t worn it yet, it’s for a special occasion in April.”

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Posted 8 months ago

“Beautiful dress but so dissapointed how it arrived , it was very creased and stuffed in a small plastic bag , no hanger , I ordered another from different company same price arrived wrapped in tissue no crease in a box on a hanger , I expect something that cost nearly £200 to be at least ironed”

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Posted 8 months ago

“I like Phase 8 but over the years Ive noticed that the sizing has changed. Every item seems to be be very large (even the petite versions). Needs to be sorted. We're not all 6' tall”

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Posted 8 months ago

“Great range of quality clothes that mostly come in larger sizes too which is so unusual. Easy to use website with clear pictures and good descriptions, prompt delivery. Highly recommended.”

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Posted 8 months ago

Phase Eight is rated 4.3 based on 7,256 reviews