Phase Eight Reviews

Name: Phase Eight
Rating: 4.30

4.3 Rating 7,099 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,293

Anonymous

Anonymous // 01/01/2019

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“Love phase eight😃”

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Posted 8 months ago

“Fits perfectly.excellent quality.Thank you”

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Posted 8 months ago

“Lovely shoes just not suitable for me, when I tried them on and took a few steps my feet slid down them over the edge of the sole, so I had to return them, Phase Eight really good and refunded me”

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Posted 8 months ago

“This coat is smaller than a 22. Sleeves are tight and it was missing a button. I am not able to return it as I did not realise sale items only had 14 days for returns and not the normal 28. I usually love my Phase Eight purchases but this is disappointing.”

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Posted 8 months ago

Hi Alyson, I’m really sorry to hear the coat didn’t fit and was missing a button, and that the return window caused frustration. If you’d like us to look into this quickly, please could you contact our customer care team with your order number and the item details? We’ll review and arrange a suitable remedy for you. Kind regards, Team Phase Eight

Posted 7 months ago

“Prompt, pleasant, diligent.”

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Posted 8 months ago

“Friendly helpful staff and good quality clothes”

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Posted 8 months ago

“beautiful fits perfectly”

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Posted 8 months ago

“Brought for son’s wedding. It’s perfect”

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Posted 8 months ago

“I opted for click & collect, all straightforward, and the staff in store were really nice.”

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Posted 8 months ago

“Great selection of dresses”

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Posted 8 months ago

“the dress came and was the last one they had iin stock it fitted my wife beatiful as it was for my daughters wedding in March. the button was missing on the cuff and the stiching not good on both cuffs a spare button was part of tag we took it to the local stich and spent £18.00 and the dress is great and ready fot the wedding we have perchased many Phase 8 proucts over the years as the fit is great for my wife both at Hoopers in Wilmslow and John Lewis but this on line perchase was bad”

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Posted 8 months ago

Hi there, I’m really sorry the dress had a missing button and stitching issues, and that your online purchase wasn’t up to our usual standards. It’s good to hear the dress itself works after repairs, but that doesn’t meet the Phase Eight experience we aim for. Please do contact our customer care team with your order number and any relevant photos if you need any further assistance. Kind regards, Team Phase Eight

Posted 7 months ago

“Lovely Dress.”

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Posted 8 months ago

“Quick arrival of online order, dresses in pristine condition. Slight inconvenience that one dress arrived in the wrong size but no major concerns in general. The overall service was brilliant and customer service is great with very efficient problem resolving. Return method also extremely simple. Overall brilliant service. Thank you”

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Posted 8 months ago

“They were brilliant after I contacted them when Evri claimed they couldn't deliver and somehow got them to come that evening and actually knowck at my door and deliver. Do wish you wouldn't use Evri”

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Posted 8 months ago

“Phase eight store didn't have the dress in the stock so ordered on line . Easy to use web site I did click and collect and it was delivered within a couple of days . Good email communication through process . Could try on in store with very helpful staff in the Liverpool store. Beautiful store bright clean and very helpful staff . No complaints thank you .”

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Posted 8 months ago

“Lovely products but was disappointed in the way the two dresses I had ordered were packaged. Two dresses the total of which was nearly £600 packed tightly into a plastic bag which was around A3 size. They therefore arrived completely creased and will need steaming. Will shop in store going forward.”

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Posted 8 months ago

“It was easy to place the order and when I collected the dress from the Bluewater store the staff were excellent as they always are.”

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Posted 8 months ago

“Very good for ordering and returns”

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Posted 8 months ago

“Delivered on time but very creased. Looks nice on. Colour and design as advertised. Lovely blouse to dress up or down.”

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Posted 8 months ago

“good quality cloths, prompt service and good design”

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Posted 8 months ago

Phase Eight is rated 4.3 based on 7,099 reviews