Phase Eight Reviews

Name: Phase Eight
Rating: 4.30

4.3 Rating 7,099 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,293

Anonymous

Anonymous // 01/01/2019

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“The coat is lovely but the price dropped the day after I bought it so disappointed that I could have saved over £20.”

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Posted 7 months ago

“A very nice dress but unfortunately too big for me.”

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Posted 7 months ago

“Easy to order from and quick delivery.”

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Posted 7 months ago

“Good selection of occasion clothes and accessories”

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Posted 7 months ago

“Lovely website that's easy to navigate. However, too many items are made from polyester, even though it may be recycled I for one don't to wear summer clothing made from it, I'd much rather buy natural breathable fabrics”

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Posted 7 months ago

“A quality dress, so unusual as for the pattern. Very well cut.”

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Posted 7 months ago

“Very good.”

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Posted 7 months ago

“Beautiful well made sandals. Vey comfortable”

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Posted 7 months ago

“Reliable, quality designs and fabrics.”

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Posted 7 months ago

“Love the petite range of occasion wear, especially the jumpsuits.”

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Posted 7 months ago

“Goood service, quick delivery 🚚, nice clothes I love it Just thank you phase Eight 🙏🏾”

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Posted 7 months ago

“It’s too big so I have returned it so have you sent the refund”

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Posted 7 months ago

Hi Beverley, I’m really sorry to hear the item didn’t fit and you’re checking on your refund. Please could you contact our customer care with your order number so we can look into the refund status and resolve quickly? Kind regards, Team Phase Eight

Posted 7 months ago

“I ordered £345 worth of products in October and only one of the items arrived. I spoke to phase eight on the phone and explained the parcel hadn't arrived (was meant to have been delivered by evri). I am still waiting for a refund and no-one has responded to my email. So far I have not been able to contact them on the phone due their reduced customer services hours.”

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Posted 7 months ago

Hi Sarah, I’m really sorry to hear about this. That sounds incredibly frustrating. Please could you reach out to our customer care team so that we can resolve this for you. I apologise for any inconvenience caused. Kind regards, Team Phase Eight

Posted 7 months ago

“I can always find something really nice.”

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Posted 7 months ago

“Quick delivery”

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Posted 8 months ago

“I would say it’s midi length, more below the knee. You definitely need to go up a size. Lovely dress for a wedding.”

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Posted 8 months ago

“Unfortunately I felt this dress was a little drab and excessively creased and feared trying to remove creases.”

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Posted 8 months ago

Hi Helen, I’m really sorry to hear the Phase Eight dress felt drab and that you’re dealing with excessive creasing. That isn’t what we want for you. If you’d like us to resolve this quickly, please contact our customer care team with your order number and any photos of the dress. We’ll review and arrange a suitable remedy. Kind regards, Team Phase Eight

Posted 7 months ago

“I am very disappointed. When the order arrived it contained the lace jacket in the correct size 12. There was not a jump suit but a completely different dress in size 22! I have been on the chat line twice. The first time the reply’s were so slow I thought it had stopped. The second time i was informed that it was no longer in stock in my size. I asked as I had the jacket would it be possible to find the jumpsuit that matched. At some point during this conversation I was asked to provide proof that I had purchased the items. I found this very insulting. I did receive an apology and was told they would do everything they could to try to find a jumpsuit in my size and a promise was made to email me the following day. I’m still waiting several days later for a reply. I have now returned the jacket and the size 22 dress and hope for a speedy refund.”

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Posted 8 months ago

Hi Maureen, I’m really sorry to hear about the mix-up with your order and the delays you’ve experienced. That isn’t the experience we want you to have. If you’d like us to look into this quickly, please could you contact our customer care team with your order number, the items you received (the lace jacket and the incorrect dress), and the proof of purchase? We’ll investigate right away and work to arrange an appropriate replacement or refund as soon as possible. Kind regards, Team Phase Eight

Posted 7 months ago

“Phase Eight usually offer a range of clothing to a high quality.”

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Posted 8 months ago

“Beautiful”

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Posted 8 months ago

Phase Eight is rated 4.3 based on 7,099 reviews