“I always find a great choice of items for my wardrobe at Phase 8 whether that be for a special occasion, for work or casual wear. Easy to use website and efficient delivery with some attractive well-stocked bricks and mortar stores for a good in person browse helped by friendly staff.”
“The dungarees are cream and not white.I have bought them before and they were white (like in the photo) but this time I realised after wearing themn once and comparing them, they are not the same colour and are cream sadly :(”
Hi Florence,
I'm really sorry the dungarees aren’t the white that you expected. That isn’t the experience we want.
Please contact our customer care team with your order number and any photos so we can get this resolved for you.
Kind regards,
Team Phase Eight
Hi there,
I’m really sorry you didn’t receive your Espadrilles and for the technology issues you faced. That isn’t the experience we want.
Looking at your order we have resolved this for you and a refund issued. If you still need our assistance please do contact our customer care team.
Kind regards,
Team Phase Eight
“I ordered the coat and paid for it only to find that the one coat that was in stock could not be found and therefore my money was reimbursed. I was very, very disappointed. I will not order from you again.”
Hi Helen,
I’m really sorry you’ve had a disappointing experience with your order and the stock issue, this isn’t what we want for you. if you need assistance regarding stock, we will be happy to help.
Kind regards,
Team Phase Eight
“I find Phase Eight a serious brand with a flair and quality ... in material as well as in the cut. Cuts are elaborate, fit well and interestingly looking.”