Phase Eight Reviews

Name: Phase Eight
Rating: 4.30

4.3 Rating 7,079 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,268

Anonymous

Anonymous // 01/01/2019

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“Good choice of dresses, prices are a bit steep but the sales prices are great.”

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Posted 7 months ago

“Beautiful dress but did not fit so did not keep it”

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Posted 7 months ago

“Reliable company that never fails with their design and quality. Lovely cut to their dresses”

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Posted 7 months ago

“Ordering and delivery very efficient but perhaps return could be simpler”

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Posted 7 months ago

Hi there, Thank you for your feedback. I’m glad ordering and delivery were efficient, and I’m sorry the return process didn’t feel simple. Please do contact our customer care team with your order number and any details, and we’ll be happy to help you with your returns. Kind regards, Team Phase Eight

Posted 7 months ago

“Not my usual “go to,” but if there’s something that catches my eye, the quality and fit are usually good.”

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Posted 7 months ago

“Unfortunately I only received the bodice. The dress was missing from the package. Sent back and waiting for a refund.”

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Posted 7 months ago

Hi there, I’m really sorry you only received the bodice and the dress is missing. That isn’t the experience we want. Looking at your order it has been refunded in full, if you need further assistance please do get in touch with our Customer Care Team.. Kind regards, Team Phase Eight

Posted 7 months ago

“Some beautiful dresses, free returns if return to store. Helpful staff in store. Will be back!”

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Posted 7 months ago

“Great service”

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Posted 7 months ago

“I like phase eight as a company. The clothes are good quality and feel luxurious. It’s good that they have petite lines too. Recently I had an issue and was offered a code for free next day delivery to replace it. Unfortunately, the code didn’t work”

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Posted 7 months ago

“Lovely dress”

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Posted 7 months ago

“Very lovely but it has in few places a small tred pulled out but I kept the dress not had time to return because I needed for wedding otherwise I would”

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Posted 7 months ago

“Great value for money and super quick delivery.”

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Posted 7 months ago

“Nice dark Jean true to size & flattering style”

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Posted 7 months ago

“No idea what this dress is like. Phase 8 cancelled my order and refunded me without explanation.”

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Posted 7 months ago

Hi Jane, I’m really sorry your order was cancelled and refunded without explanation. That isn’t the experience we want. I can see that this was a stock issue and you have been refunded in full. Please do get back in touch with our Customer Care Team if you need further assistance. Kind regards, Team Phase Eight

Posted 7 months ago

“Great communications. Quick despatch. Items well packed. Very happy, thanks”

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Posted 7 months ago

“Great service from Phase 8. Returning my first order was so easy. Although an online purchase, I was able to return it to my local shop for an immediate refund.”

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Posted 7 months ago

“Quick delivery and good quality clothing”

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Posted 7 months ago

“Arrived very very creased - easy to iron, but creases very easily”

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Posted 7 months ago

Hi Jan, I’m really sorry your order arrived creased. That isn’t the experience we want you to have. Please do get in touch with our customer care team with your order number and any photos if you need further assistance. Kind regards, Team Phase Eight

Posted 7 months ago

“The jacket was lovely but wasn't the right shade of navy to match my jumpsuit.”

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Posted 7 months ago

“Lovely dress, nice material”

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Posted 7 months ago

Phase Eight is rated 4.3 based on 7,079 reviews