“I love shopping at Phase Eight and have done so for many many years as you cannot fault the quality of the products. I have given it a 4 star only because of my latest experience where a expensive dress I ordered online arrived without its belt, and there is no replacement belt avialable in stock. Hugely dissapointed.”
“Quality dress from Phase Eight as expected. Easy to order and delivery. The only own side is that the dress I ordered was sent with a security tag still attached and I am not sure how to remove that!”
“I originally looked in store and staff very helpful but did not have my size
I ordered two dresses online and paid for next day delivery
One arrived directly from warehouse, the second dress came from a store and I had no idea where it was
It was very frustrating
I spoke to someone on the telephone who was very helpful. The dress had just been declared missing when it arrived 6 days later”
“Phase eight has been fantastic and I have always sang their praises. One little issue is their IT support. I recently had an problem with the loading of my favourites and was given very little help to resolve this despite numerous messages via email. It did reduce my retail activity for a few months. Not being able to view my chosen items resulted in no purchases. The problem resolved itself recently but long after I had given up”
“This is an amazing dress. I ordered the size 10 and size 12 and the size 12 fitted better on top. I only rated the dress 4 stars as online the blue of the dress was very dark blue compared to the actual dress in addition the dress appeared online to have more of a shinier and substantial texture. Anyway I wore it for a royal garden party at Buckingham Palace and had numerous compliments. It was perfect!!!”
“I found the perfect dress for my son‘s wedding but was disappointed that the 15% of my first order did not apply to this particular dress
However, found the same dress with John Lewis with 20% off so very happy”