Phase Eight Reviews

Name: Phase Eight
Rating: 4.30

4.3 Rating 7,067 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,251

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Nederlands

Español

Français

Polski

Русский

Italiano

“Quality of items bought was good and delivered within the time given. Easy to online shop with. Return policy good and easy to do.”

Helpful Report

Posted 7 months ago

“Beautiful dress . Gorgeous colour and material and size was really good didn’t go up or down . Fits beautiful . Can’t wait to wear it for an occasion in the Summer.”

Helpful Report

Posted 7 months ago

“Im usually very happy with my purchases from Phase Eight but unfortunately my most recent purchase was massively too small in the bust area which was very disappointing.”

Helpful Report

Posted 7 months ago

“Arrived promptly”

Helpful Report

Posted 7 months ago

“My order looked lovely when it arrived, I was excited to try it on, though I struggled pulling the zip up after much effort, this made it feel uncomfortable, several attempts later I decided this dress wasn't for me, I returned the item after a few days. 12 days later with no email correspondence confirmed my return i was dissapointed from this reputable online Co, I finally got email confirming return and was charged £1.95 postage with a further reduction on my refund leaving me with a total refund less £12.00, I find this unacceptable, dishonest from an online reputable company, this has led me to think twice before firstly using phase 8 online and secondly the small print on returns are very unclear...very dissapointing”

Helpful Report

Posted 7 months ago

I’m really sorry you had trouble with the zip and the return process, and for the confusion around your refund. This isn’t the experience we want for you. Please contact our customer care team with your order number so we can investigate and arrange a resolution promptly. Kind regards, Team Phase Eight

Posted 7 months ago

“Beautiful dress prompt delivery”

Helpful Report

Posted 7 months ago

“Far too big returned it last week but still haven’t heard about refund”

Helpful Report

Posted 7 months ago

I’m really sorry you’ve been waiting for your refund and that the size issue caused frustration. This isn’t the experience we want for you. Please contact our customer care team with your order number so we can investigate and arrange a resolution promptly. Kind regards, Team Phase Eight

Posted 7 months ago

“Love Phase Eight the only thing is the variance in length of trousers of same size....”

Helpful Report

Posted 7 months ago

“Love this dress. Wore it to my sons small but intimate wedding - perfect. Service and delivery were great.”

Helpful Report

Posted 7 months ago

“Phase eight always delivers, its range of jumpsuits are fabulous, some come up very long,but not all. love it when there is a front zip in a jumpsuit for obvious reasons”

Helpful Report

Posted 7 months ago

“Jeans ordered were size 14R. Picked up from Bluewater store. Jeans measured only waist size 8. I am terribly disappointed as I only went to Bluewater to pick up Jeans. It cost more in petrol”

Helpful Report

Posted 7 months ago

I’m really sorry the jeans were mis-sized and that you had to travel to Bluewater for pickup. This isn’t the experience we want for you. Kind regards, Team Phase Eight

Posted 7 months ago

“Had exactly what I wanted.”

Helpful Report

Posted 7 months ago

“Online Order arrived promptly”

Helpful Report

Posted 7 months ago

“Love the clothes but miss the High Street stores, shopping online just not the same.”

Helpful Report

Posted 7 months ago

“Always a good choice and you can find what you need for any occasion”

Helpful Report

Posted 7 months ago

“Lovely top for holiday planned in May. Good quality Well made and looks ideal to wear with jeans/cotton trousers. Really pleased .”

Helpful Report

Posted 7 months ago

“Good quality clothes.”

Helpful Report

Posted 7 months ago

“Love this, I bought petite, one size up as 5’3” the length was perfect. Fits nice. Smart. Nice material”

Helpful Report

Posted 7 months ago

“Usually a really good fit for me”

Helpful Report

Posted 7 months ago

“Perfect for me. Bought for a wedding. Really happy with purchase”

Helpful Report

Posted 7 months ago

Phase Eight is rated 4.3 based on 7,067 reviews