“Bought in sale and was looking forward to trying this on for my holiday but Sent this back as material looked really cheap & seams looked stretched not what I expected from phase eight”
Hi Winifred,
I’m really sorry to hear the item didn’t meet your expectations and that the material and seams looked cheap. That’s not the standard we aim for, and we appreciate you letting us know.
We’re sorry again for the disappointment caused and hope we’ll have the opportunity to provide you with something you truly love in the future.
“The products are good value for money!
Salespeople are nice and friendly and helpful!
If you can offer alternations for your customers, it would be brilliant!”
Hi Anne,
Thank you for sharing your feedback. We’re glad the dress fabric and workmanship are to your liking, though we’re sorry the style isn’t right for you and that it emphasizes the lower half.
If you’d like, we can suggest alternative styles that may be more flattering for a plus-size figure and share tips on fit. We’re here to help with sizing guidance or any query you may have.