“I love pizza hut pizza since I was a child but their mobile app and online ordering is trash. I have so many issues trying to order through the app as well as online. It always crashes. I don't know what else to do but vent on here. Am I the only one?”
“Got big dinner box pizza was dry , chicken wings were supposed to garlic parm only 2 boneless wings had flavoring on it, breadstick where not cut had hardly no seasoning on.”
“I got a pepperoni pizza from pizza hut. I only ate a couple of slices because it was soooo greasy it was making me sick. I will not be ordering from pizza hut again. I have NEVER had a pizza that was so greasy!!”
“The one working with the pizza do not want any gloves he leave the cash register he stretches and rubs on himself he need to have on gloves this is this disgusting”
“Delivery service went to hell with door dash Torrance, CA.
Food just left on the street! Twice!
One guy didn’t speak English, left with the pizza!
Coupons are only for app, the app doesn’t work!”
“The New pizza hut box deals are a total waste of time and money 💰. Whomever thought this idea up belongs in a different line of business.
Pizza hut used to be a great place with great pizza times have changed.”
“I ask my delivery driver for my drink. She told me I never ordered it. So I went on my account I showed her my order online and she had a bad attitude. She is a driver from doordash”
“I don't understand why they're call it a free pizza with your rewards but you still have to order food totaling $14 which ends up being $21 but yet the delivery person doesn't get it which makes no sense if they are using their own vehicle. Sometimes they don't have delivery anyways and in my opinion this place is going down so Mr. Gattis here I come.”
“Pizza hut online ordering sucks... there is nothing wrong with the food but their online ordering needs to have a major change somewhere, most of the times the error comes on the payment screen and have to startover again and again and again.”
“It is nowhere the Pizza Hut pizza I recall from 10 years ago. Dough tastes like from frozen dough, not hand made. Will avoid purchasing again. I used to really love it. Sad.”
“Ordered cheese sticks with rewards. It said I would get 10 cheese sticks and when I picked them up I only got 5. The employee was no help and the cheese sticks were burnt”
“i didnt call n complain about it cuz me being a parent of 3 kids i was just happy to not have to cook for the night but even stated on my receipt 2 liter of mt dew (now i didnt call n complain n make big deal about it) but that and the pizza looked mildly forgotten about n lil burnt”
“My sandwich didn’t come with fries. My sandwich looks terrible. They gave me a box with wings already eaten out of it. They were making their food with their bare hands and no hair net on.”
“Their new Detroit style pizza is good. Problem is with their boneless chicken wings. Orders an 8pc for 8.99, two we’re actually meat. The rest were bread nuggets. Very disappointed and will never get Pizza Hut again.”
“Delivery was definitely unacceptable in Summerwood onApril 30. I was told it would be 1 hr. After an hr. I received a text that the order was cancelled or modified and I could call to see which one. Upon calling I was told they didn’t have anyone there to deliver until now and they had already left. They should have text earlier and the order was not warm. I called to express disappointment and the person hung up the phone before I could finish. I was not being rude. There was no reason to abruptly hang up.”
“My rating of 2 stars is due to bad customer service.
When ordering, I was told that the wait time was 45 minutes to an hour. So I waited about one hour and 10 minutes later to check on the order and I was then told that the order was just completed. I tried speaking with the manager, but to no avail. The order showed up 50 minutes later and was cold.”
