“Delivery was definitely unacceptable in Summerwood onApril 30. I was told it would be 1 hr. After an hr. I received a text that the order was cancelled or modified and I could call to see which one. Upon calling I was told they didn’t have anyone there to deliver until now and they had already left. They should have text earlier and the order was not warm. I called to express disappointment and the person hung up the phone before I could finish. I was not being rude. There was no reason to abruptly hang up.”
“My rating of 2 stars is due to bad customer service.
When ordering, I was told that the wait time was 45 minutes to an hour. So I waited about one hour and 10 minutes later to check on the order and I was then told that the order was just completed. I tried speaking with the manager, but to no avail. The order showed up 50 minutes later and was cold.”
“Not told about card only payment either when booking, arriving or ordering, not allowed to order fries, ribs are off the menu, no pizzas smaller than the individual size which I think was 11” and too big for half of our diners, told we can only have 1 menu per table but since there were 9 of us we’d already been given a second one and they have to print them out now (1 a4 sheet - not hard) told to look on app, can’t use app no smartphone, sauces not labelled on app, no one sanitising the drinks machine or salad tongs and no sanitiser or disposable cutlery available as an option, no starters anymore just sides, only 2 pastas now, no healthier options like grilled chicken anymore, nothing really unless you have a big pizza, Mac & cheese or lasagne, no pizza topped chicken anymore and no potato wedges”
“MY ISSUE IS SIGNIFICANT PRICE RISE FOR LUNCH BUFFET,NOT ABOUT QUALITY OF YOUR PRODUCT OR SERVICE..
On illuminati order,funded by Gates,in government's labs virus has been manufactured..customers have nothing to do with lockdowns and terror.. Why we always have to pay the price.
I liked your buffet but I refuse to participate in this unfairness,hopefully I'm not alone.
Instead stand up to bully you people submitting and then expect from us to pay for your losts.”
“I am gluten intolerant but cannot understand why Pizza Hut don’t do gluten free stuffed crust or cheesy bite , all I had to pick was a crappy pizza which was over priced, so shame I didn’t have anything and watched the rest of the family enjoy their meal”
“Went to the one in Farady Business Park where the staff are always friendly. Got 2 pizzas and sides which remained unfinished...so bad. There is no mium just thin and thick bases. I had had a thin base veggie which taxted like meat and really salty. Other thick base also unfinished because of taste which was also salty and hardly any meat. The pickled jalepinos were nasty. I would have thought a veggie pizza would have more veg than onion and papper, which is on virtually every pizza. I will not be going back any time soon. Pizzahut does not deliver.”
“Went to Lisburn for buffet night- very disappointing . Had to repeatedly ask when pizza would be available- appeared to be limited to 1/2 skinny pizza each, no pasta and basic tasteless salad. Pathetic. Not recommended.”
“Piza was on time but barely warm, ate half..other half in the bin, I must've been the drivers last drop, tried to ring the store but nobody would pick up the phone :(”
“I recently ordered a pizza and chicken strips from Pizza Hut. I ended up with a bad case of food poisoning and was sent to hospital at 4am. I've recently found out that everyone I know who has ordered the chicken from there has also suffered from food poisoning. I do not recommend eating there, for your own safety.”
