“Dear Pizza Hut
Please make your pizza little appatizing.. Look at that.. Would you like to eat that when you craving for one in your pregnancy and order some country feast.. And when you open the box this is how it looks.
I usually prefer Domino's but I had only pizza hut available at my place and you disappointed me.
It was not even baked properly.. Can you see the raw tomatoes on top and cheese was not even melted and cheese tasted like it got mixed with mayo. 😑😑 That was one of the worst pizza I ever had. Where is the veggi feast I could barely see them”
“My favourite pizza. Ordered on line 6 months ago, never arrived. I tried again 1 month ago online. They said 30 minute delivery. Arrived 80 minutes later. I refused to accept. Disappointed hungry people. Ordered elsewhere and received in 30 minutes piping hot. Called Pizza Hut head office and got your typical reply “ I’m so sorry sir”. I will never never order from them again”
“American greed has currupted pizza hut as well now they charge for parmesian cheese . 1$ for more plastic to go in the ocean . 30 uears ive gotten free pepppers and cheese . I hope the greed was worth it . I'll never eat there ever again for the rest of my life . your greed just cost you a customer !”
“Awful experience at the Stratford upon Avon pizza hut on Sunday 27th June! Have been going here for years!but will be avoiding now as the service is shocking and non existent customer service also. Left very dissatisfied”
“Mansfield branch - meat feast was pepperoni only. Dips where missing and onion rings where sparse and under done ☹️
Shame because we are regular customers.”
“Let one of the kids order from the ANGUS,ON store - 1/2 Canadian 1/2 Hawaiian - large - delivered - $34.00 !!!!!!!!!!!!!!!!!!!! ARE YOU NEW OR WHAT.
RIP OFF”
“LOWESTOFT PIZZA HUT BRANCH
Monday/24th/May/2021.
My partner & I visited at 14:15, app was very slow, VERY limited menu, can only have one type of salad, NOT a mix, all pre-made, I wanted green salad but don't like Carrots, it's mixed in with it!!!
Who just wants Potato salad or just Coleslaw? CAN'T EVEN MIX & MATCH, ONLY ONE OF THE THREE!
Can ONLY order ONE of the four pizzas available at any one time, eat that then order Pizza again, they DON'T do slices.
The 'Blonde' member of staff was dealing with a couple at a table, it looked like she had finished with them so I said 'excuse me' (meaning when you have finished can I have your attention), she was rather Snappy & said 'I'm dealing with these!' (wind your neck in girl, I was polite so you should be!), other places we have been to offer much more variety of salad. The place only had a few diners, my partner & I looked at each other & we knew neither of us liked the service or the way Pizza Hut have gone about it, incompetent & NOT the best way to go about it.
We decided to leave, the 'blonde' then shouted across the room, "it's been this way for over a year!" (DON'T SHOUT! DON'T BE STROPPY, BE PROFESSIONAL) SO!!! Just means it's been very bad for over a year & Pizza Hut should do a better job & that would explain why they were almost empty & every time we've looked it seems to always be that way! PIZZA HUT, you want to get customers back this isn't the way to go about it, NOT EVEN CLOSE!!
We went to a Castle Calvary not far from that Pizza Hut, FULL MENU, you ticked what you wanted on a menu, they brought it to you, perfect service, perfect food VERY MUCH UNLIKE YOU!”
“Ordered gluten free 18 dollars for a small top of pizza over cooked bottom not cooked pizza had hardly any toppings when I asked why it’s not even cut she replied they don’t cut gluten free pizzas due to cross contamination!!!SERIOUSLY! Ever heard of washing or having one for just gluten pizza!! Terrible terrible customer service dismissive tells us on line it would be ready in 20 min for pick up got to the store and had to wait another 30 min!”
“Pizza Hut has always been my and my family's Go-To place for pizza. We've eaten a LOT.
Throughout the years the quality has steadily DECREASED. Thin pizza is no longer made with the delicious ORIGINAL thin dough. It is now this UNPALATABLE wreck of grease. The other crusts are just as bad, if not worse. The toppings unfortunately follow suit.
The almost $60 spent this evening, to "give them one more chance" was money too difficult to come by to go to such a waste.
Sadly the time has come for "a parting of the ways" .
I would not eat at Pizza Hut again if they were pay me.”
“OUT OF DATE salad box. Late delivery. Missing garlic bread. Spoke to shirley solihull store twice. Was told by them to contact customer service. Disgraceful!”
“Absolutely appalling excuse for a gluten free pizza, a Quarter of the size of a full gluten pizza but the same inflated price. The toppings are dry and sparce and don't even cover the bread, less than a fifth of the amount than on its full gluten equivalent. Complained and was told its the company standard. Its discrimination against people with food allergies. Absolutely disgusting”
“Caught the assistant manager stealing tips from the server brought it to the attention of the manager who once I proved to the manager about the stolen tips offered to pay the money to the server out of the safe but the assistant manager was allowed to keep stolen tips and was never reprimanded or fired and the server was let go. Sad day in pizza huts history that tips to the server are stolen from the assistant manager and nothing is done. Wont ever be back, corporate here I come”
“never again in palm coast fl on st rt 100...do not tell me what to wear or not wear when entering your store...guess you don't want my money
...besides second rate pizza is not worth the "do what i say" attitude.”
“What didn’t go wrong! It started with a bad pizza, no wings and a promise to fix it all. Then the shift manager and manager got involved and it became a horrible mess afterwards.
A month of complaints via email and phone calls, still no pizza or wings were replaced nor did anyone from the Circleville, Ohio store care to fix anything. Horrible management!”
“It was the first time they remembered the ranch that we paid for even though the web site says one dipping sauce with each order of wings but they gave us the wrong sandwich this time.
Guess will wait a long time before return again. It had been a long time since we paid for two ranch dips last time, got none.”
“10813 Hull ST Rd Midlothian Va
They wear the same gloves for everything...even picking things up off the floor. Manager Alex doesn't wear a mask when making Pizzas. Customers are lied to. 1/2 our order didn't make it into the oven. We were told we had to wait an additional 30-40 minutes. We were also told by Alex that if we wanted a refund that we had to email the request in. Press for an address or ask about the mask and he gets upset.”
