Plumbingforce Reviews

Name: Plumbingforce
Rating: 3.85

3.9 Rating 2,721 Reviews

73 %

of reviewers recommend Plumbingforce

Company Reviews

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Metrics

3.9

Based on 2,721 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01883 868270

Email:

staff@plumbingforce.co.uk

Location:

260, Hillbury Road, Warlingham
cr6 9tp

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Plumbingforce 1 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I called them out due to a gas leak, person on the phone was very friendly and informative, told me when to expect the engineer and what the cost would be - so no surprises. The engineer was very efficient and helpful and got to the route of the problem. Very good service all in.”

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Posted 9 years ago

“Did a good job.”

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Posted 9 years ago

“Very quick, very efficient. Friendly and great service.”

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Posted 9 years ago

“Great friendly service enginer was excellent”

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Posted 9 years ago

“Rang at 12.12 saying i have a water leak in radiator pipe and after taking my credit card details tell me 1-3 hours. 2 hours later rang again saying the earliest they can do is 10 days later, and then asked me if i wanted to make the booking for 10 days later. Emergency plumbing!! Found a local plumber who charged 50% less and got here in 15 minutes. happy days.”

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Posted 9 years ago

“Arranged to have a gas cooker fitted.a time was arranged between 11.00 am and 2.00pm. In good faith gave my debit card details which was a requirement and was told the cost would be £79.00 plus vat. The engineer arrived at 4.11 pm I was told the electrical connections were not up to standard and left He was there for half an hour did not do the job and gave me a bill for £85.00 plus Vat. I phoned the office to see if they would consider a reasonable call out charge only, they were not prepared to discuss the matter at all.NOT A COMPANY I WILL EVER CONSIDER USING AGAIN AND WOULD NEVER RECOMMEND THEM TO ANYONE Be wary about giving your card details you have no come back!”

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Posted 9 years ago

“If this company is taking emergency gas escapes as business i.e. Telling callers to turn off @ main/exv it's dodgy at best!!0800 111 999”

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Posted 9 years ago

“As I am a carer I needed a gas safety certificate, they did not turn up at the time booked and called to say it would be later but they never turned up then, I called them the following day to be told they would be here by 1, I was then called after 1 by an extremely rude woman to say they would be here by 6 and then surprise, surprise I was called by the same rude woman at quarter to 6 to say they wouldn't be here at all and would I like to rearrange, as I had wasted 2 days waiting in for them I decided to cancel. Unreliable company with disgusting customer service, steer clear.”

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Posted 9 years ago

“Able to make short notice appointment. Plumber arrived on time. Was friendly, courteous and very efficient,”

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Posted 9 years ago

“Initial visit withi a few hours. Plumber very helpful and efficient.”

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Posted 9 years ago

“Very easy to talk to, which they understood what had happened so that I didn't have to explain.As well as he completed and fixed the problem thank you.”

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Posted 9 years ago

“Turned up on time after initial call to let me know they were coming. Was polite, kept the place tidy and cleaned up behind himself.”

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Posted 9 years ago

“Quick response and seem to be very efficient.”

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Posted 9 years ago

“Service was delivered and the problem was solved although the plumber did not arrive in the three hour window period. Someone did call me though and I was notified me of the delay. Over all, good service albeit a tad expensive!”

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Posted 9 years ago

“Plumber was supposed to arrive by 1pm but on the day, he 'phoned to say he might not be there until 6pm!!! Then we were told he would not be there at all!! So, a day off work and all for nothing. Do not expect a recommendation from us, and if it is important, be warned that someone might not turn up.”

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Posted 9 years ago

“Engineer arrived promptly, paid the £102 for the call out. Said he would fix the boiler and give us a quote for the spare parts. Heard nothing. Phoned Plumbing Force, after three days, they promised we would hear on the same day between 4pm and 6pm. That was several days ago, and have heard nothing. Don't bother. Still without hot water, and have a vunerable adult who needs care in the house.”

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Posted 9 years ago

“The plumber came out to investigate a leak and explained everything clearly and thoroughly”

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Posted 9 years ago

“Prompt service and clear explanation but I was over charged on spares to the point it was embarrassing for your engineer”

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Posted 9 years ago

“I booked with 3 days notice for a call out on a Friday between 12pm and 3pm, and was notified on the Friday at 2.45pm that they would not be able to attend my job, so it was re-booked for the following Monday between 12pm and 3pm again, and once again I was telephoned on the Monday at 14.17 advising me that they could not make the time frame and would I extend until 6pm! which I refused. I had already wasted 2 days waiting in, so have requested that the booking is cancelled and that I am refunded any upfront charges that I paid. I would not recommend them to anyone. Poor organisation and unacceptable time wasting.”

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Posted 9 years ago

“Engineer came out to service boiler , but had no interest in boiler went round looking for fault then made hole in my wall saying there was no sleeve when there was ! Switched my gas off , left without serving boiler and charged me £94.80 one very unhappy customer”

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Posted 9 years ago

Plumbingforce is rated 3.9 based on 2,721 reviews