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Plumbingforce Reviews

3.8 Rating 2,592 Reviews
73 %
of reviewers recommend Plumbingforce
3.8
Based on 2,592 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
Greater than 92%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Plumbingforce Reviews
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Phone:

01883 868270

Email:

staff@plumbingforce.co.uk

Location:

260, Hillbury Road, Warlingham
cr6 9tp

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Plumbingforce 1 star review on 21st May 2025
Kate Marcus
Plumbingforce 1 star review on 27th December 2024
David
Plumbingforce 1 star review on 16th January 2024
Mark
Plumbingforce 4 star review on 27th April 2019
- Jessie Reid
Plumbingforce 5 star review on 12th April 2019
Mrs Patricia Wright
Plumbingforce 5 star review on 12th April 2019
Mrs Patricia Wright
Plumbingforce 5 star review on 9th April 2019
Miss Rachel Lord
2
Anonymous
Anonymous  // 01/01/2019
Well, to be frank I am very disappointed. The plumber came to fix the toilet which was not flushing, which, he did fix. I asked him to check the other other toilet which also had problems flushing, he looked at the toilet and told me the handle is loose. He tightened the handle and the toilet worked for 2 days, now the system does not flush. It is worth saying that it took the plumber 20 minutes to fix the toilet and I was charged £118.80 if he fixed the other toilet I would have paid £ 138.80. Now if I request your service again I will pay another £118.80 which I do not think is fair. Kind regards, Richard Kennedy
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Posted 7 years ago
Arrived on time; quick, efficient, professional service and left everything clean and tidy. Would definitely recommend.
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Posted 7 years ago
Excellent service, very pleasant engineer and price very good. Certainly recommend to anyone.
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Posted 7 years ago
Excellent service, the Gas team who arrived got to work quickly, assessed what had to be done and got stuck in. Pleasant and polite gas fitters. Very happy with all work carried out. Very happy with the customer service Great!
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Posted 7 years ago
Absolutely Excellent. Simon did the most fantastic job, fast efficient and with an attention to detail and finishing that was extraordinary. I cannot speak highly enough of plumbing force's response and would recommend it to everyone. Simon was a pleasure to work with.
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Posted 7 years ago
Came on time. Diagnosed the problem and sorted it
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Posted 7 years ago
After several plumbers not getting back to us we were delighted to find Plumbingforce, very fast response and quick to take the booking for the work we wanted doing . Arrived a couple of hours early to do the job, unheard of and not a problem . Did a brilliant job, would definitely use this company again !!!!
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Posted 7 years ago
A very polite man went through everything that's was wrong and explained everything in detail. And the parts I will need to order if I wanted it fixing. Would recommend him
Helpful Report
Posted 7 years ago
Never Again In February 2018, I booked  with Plumbingforce for an annual servicing of .my boiler which was working fine. The engineer was at the house well over an hour made several phone calls regarding the boiler by the time he finished The boiler which was in working order before he touched it; 1) Could not be switched on by    the thermostat 2)There was no hot water 3) I was told the boiler was too old and needed several parts replacing and it wouldbe cheaper to replace the boiler He then gave me an invoice with the cost for having the boiler replaced over £3000! The cost for the servicing came to £285, and the boiler which was working fine before he touched it now needed to be replaced On leaving the engineer, used a testing procedure on the boiler itself to turn the boiler on he said that it would only stay on for 30 minutes at 90 degrees and the system word shut itself off, he reassured me that it was safe, and that I could  leave it on and go back to work.  The boiler was still going when I return home and the house, it was dangerously hot,I switched the boiler off. The next day I contacted another company recommend to me,. The engineer carried out the annual gas service and the boiler was up and running within 20mins,no parts replaced. The engineer told me there was nothing wrong with the boiler total charge for  this gas servicing £60. I sent a letter of complaint to Plumbingforce  February23rd 2018 which included full details of what happened, the  plumbingforce invoices, Along with a detailed invoice from the engineer who actually   got the boiler up and running.   I did not get a reply from them, I also called them and after giving them the details I was told the manager would call me back, Well after several calls to them I'm still waiting for them to call me back It's now Monday 7th May 2018.
Helpful Report
Posted 7 years ago
Never Again In February 2018, I booked  with Plumbingforce for an annual servicing of .my boiler which was working fine. The engineer was at the house well over an hour made several phone calls regarding the boiler by the time he finished The boiler which was in working order before he touched it; 1) Could not be switched on by    the thermostat 2)There was no hot water 3) I was told the boiler was too old and needed several parts replacing and it wouldbe cheaper to replace the boiler He then gave me an invoice with the cost for having the boiler replaced over £3000! The cost for the servicing came to £285, and the boiler which was working fine before he touched it now needed to be replaced On leaving the engineer, used a testing procedure on the boiler itself to turn the boiler on he said that it would only stay on for 30 minutes at 90 degrees and the system word shut itself off, he reassured me that it was safe, and that I could  leave it on and go back to work.  The boiler was still going when I return home and the house, it was dangerously hot,I switched the boiler off. The next day I contacted another company recommend to me,. The engineer carried out the annual gas service and the boiler was up and running within 20mins,no parts replaced. The engineer told me there was nothing wrong with the boiler total charge for  this gas servicing £60. I sent a letter of complaint to Plumbingforce  February23rd 2018 which included full details of what happened, the  plumbingforce invoices, Along with a detailed invoice from the engineer who actually   got the boiler up and running.   I did not get a reply from them, I also called them and after giving them the details I was told the manager would call me back, Well after several calls to them I'm still waiting for them to call me back It's now Monday 7th May 2018.
Helpful Report
Posted 7 years ago
Excellent service.Michael did brilliant job.even took old washing machine outside for us.
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Posted 7 years ago
Your Mr D Maxwell arrived at stated and quickly found the cause of my blocked toilet. He was very carefull in the manner in which he approached the task, left no dirt and had completed the task with 30 minutes - excellent.
Helpful Report
Posted 7 years ago
Plumbing Force were asked to attend to carry out a Gas Fire Service to check that the flu was still clear and we wouldn't suffer carbon monoxide poisoning , The boys : Adam & Craig ... They were polite, clean & tidy as well as efficient. They explained what they were doing and why they were doing it and when they had completed the work they went through with us to check that WE understood how to operate the Gas Fire and that regular yearly services IF we were going to use it would be ESSENTIAL for HOME SAFETY. - they checked both the fire itself and the gas meter for any leaks and they ensured they also advised us to purchase a Carbonmonoxide Monitor IF we were starting to use the Gas Fire in this new bout of BITTERLY COLD WEATHER. - They instilled real faith in their work and in the fact that THEY WANTED the best outcome for us their customers. We couldnt have had a better experience. WE would certainly feel confident and want to offer them any other work that required GAS QUALIFIED ENGINEERS, in a world where too many people make themselves simply look good. - They really relayed to us their customers as Layman and were 100% Caring and Authentic in their engagement with us the clients. - The work must have taken them roughly 2 hours and the work was done carefully considerately and methodically. A DELIGHT to deal with them. Thank you so much Plumbing Force for having such Capable, Efficient and wonderful men working for you. So IF your looking for ENGINEERS may i recommend you to Andy & Craig of Plumbing Force they make a great team. I hope this review helps you reach a decision in who to TRUST we TRUSTED them and are extremely happy they left our GAS FIRE looking as good as new having checked all elements as well as the ducting out [despite having to stand in the inclement weather freezing to do so ].
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Posted 7 years ago
Less than 2 hours from initial phone call to boiler fixed, excellent service, engineer Michael was brilliant, thank you so much
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Posted 7 years ago
Excellent service. The person who came was very pleasant and helpful. He gave me confidence that he knew what he was doing and I was very happy with the service I received.
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Posted 7 years ago
i paid for a service but he did nothing. i had to pay for a new heat exchanger the next day to someone else as the shower was still running hot and cold.
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Posted 7 years ago
very happy with the service provided, and very happy with the performance of my new boiler
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Posted 7 years ago
Good job done very friendly and answerd all my questions would use them again
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Posted 7 years ago
Emergency, coldest day of the year so far and no hot water or heating!! All companies I contacted, including the manufacturer told me it would 5-7 days at the earliest before they could attend. Found PlumbForce and telephoned - - office staff were clear, concise, took details and organsied for engineer to call. Was told I would have someone there within 3 hours. They were at the house within 30 minutes. Diagnosed the problem, got the heating and hot water working. Cost was no more expensive than any other company. This is the service I am used to and expect in an emergency. Have recommended them to others already and will be my first phone call next time!
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Posted 7 years ago
I was delighted with the service I received from Plumbing Force and so close to Christmas too! The fitter who came was so extremely helpful and pleasant even though he must have had a long and busy day. I was very grateful, many thanks.
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Posted 7 years ago
Plumbingforce is rated 3.8 based on 2,592 reviews