Plumbingforce Reviews

Name: Plumbingforce
Rating: 3.83

3.8 Rating 2,592 Reviews

73 %

of reviewers recommend Plumbingforce

Company Reviews

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3.8

Based on 2,592 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01883 868270

Email:

staff@plumbingforce.co.uk

Location:

260, Hillbury Road, Warlingham
cr6 9tp

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Plumbingforce 1 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The engineer turned up within the specified time scale. He quickly resolved the issue we had with the stop cock. Although he was unable to remove the old kitchen sink taps as they were stuck with limescale and I was going to remove the sink anyway. he left me loads of advice and a few bits of hardware along with the assurance of if I got into any difficulties removing the kitchen sink, plumbing force would be happy to help even on a Saturday. We had a plumber from a different company earlier that day and basically said he couldn't do the job because it involved lead pipe work, but the plumbing force guy sorted it for us and got our water supply back on. Which made me very happy.”

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Posted 7 years ago

“Required new taps fitted to bathroom basin and kitchen sink,so not a major job.Plumbingforce kept me up to date with arrival time,received call to let me know plumber was on his way.Josh arrived at the time stated,very efficient,tidy and had a nice manner about him, on completion of job,said any problems just give them a call.So all in all,very happy with the service received from Plumbingforce.”

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Posted 7 years ago

“Booked an engineer to come out saturday; for a gas cooker installation by 3pm got cancellation, rebooked in for today(22/1/18) for 8-12 by 1130 got call rebooked for a 2-6 by 4:30 WE called to check they were STILL coming they werent, they booked us in for tomorrow not holding out much hope! Not very good company full of lies! Wouldn’t bother recommending AT ALL!!!”

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Posted 7 years ago

“the service was excellent and efficiently done”

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Posted 7 years ago

“Martin is always professional, efficient and courteous. He is always on time and puts in extra effort to ensure I know what work has been carried out and why. I would highly recommend Plumbing Force. My only niggle is that it is often very late notice from the admin team if a plumber is unable to attend as booked but I appreciate they are responding to emergencies elsewhere.”

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Posted 7 years ago

“The plumber was on time, helpful and stopped the water”

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Posted 7 years ago

“did as they said arrived on time clean and tidy.will use again after poor service from gas board.”

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Posted 7 years ago

“The whole experience went OK.”

Plumbingforce 5 star review on 11th January 2018

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Posted 7 years ago

“The emergency plumber came within the three hour timespot and revelled the problem as being the wall thermostat which he replaced”

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Posted 7 years ago

“Quick response and problem sorted within an hour. Excellent plumber.”

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Posted 7 years ago

“I have rarely in life experienced such a skilled and conscientious professional as James, the gentleman who came to fix our leak and ended up doing several other jobs for us too. He was exceptional. Plumbing force as a company however let themselves down with their admin - calling me to tell me that the plumber wasn’t able to get to us till the next day despite him arriving five minutes later, and then continuing to communicate with me using someone else’s name. So 11 out of 10 for the tradesman and 3 out of 10 for the admin department!”

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Posted 7 years ago

“Great service. Thank you”

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Posted 7 years ago

“I needed an urgent visit just before Xmas to get a gas cooker installed and they came and did it without any problem when I phoned them.”

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Posted 7 years ago

“Very prompt, the engineer was friendly, very informative and professional, will definitely use Plumbingforce again.”

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Posted 7 years ago

“Promised engineer visit however engineer turned up 24 hours late. Warning notice on boiler, promised quote for repair work within 48 hours - 10 days later still waiting”

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Posted 7 years ago

“I initially had a good experience. A shower that was continuously flowing and would not turn off was turned off by good bloke sent by plumbing force withing the allotted 3Hr time frame. He stopped the water running and advised what to do next. However, when attempting to book a plumber for the second time the system failed miserably. Day 1 - was told someone would be with us between 9 and 1, didn't happen. No one called us to let us know so I called back and was told they'd have someone with us between 2 and 6pm, didn't happen. Again, no call to say they weren't going to make it. Called back and was told that they'd have someone here in the morning between 9 and 1. Day 2, guess what, no one showed up, no one called to say they weren't available. I called back and asked for immediate refund of deposit paid. If that isn't in my account soon I'll be straight back on here to let you all know! A terrible service, if you get a plumber on time I think that's just luck on the day not adequate planning by plumbing force. At those prices guaranteed appointment keeping should be delivered - they're not cheap!”

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Posted 7 years ago

“I ‘booked’ online - actually it was simply a messaging service - no problem with that. On receiving no reply I ran in a couple if hours later to be told that my area - Stockport - was not covered and that the nearest plumber was two hours away. Still not a problem I assumed that I had misread the website. However, on checking, Plumbforce’s coverage map covers the whole of the north of England. And so I rang again to double check to be told that the map needed altering. Very unprofessional and wasted several hours of my time and making it more difficult for me to resolve the problem”

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Posted 7 years ago

“Disappointing. Arranged for an emergency heating engineer appointment (4hr window). Waited. Got a call 4 hours later to tell me no one was available until the next day. What’s not clear about the word EMERGENCY?”

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Posted 7 years ago

“Booked an engineer for next day by telephone. Took the day off work, and was told engineer over ran so rescheduled. This happened again the next day! so rescheduled again. Today is the 3rd day taken off work. Booked a first call first job 9-12 slot. I rang them at 9 to check if an engineer was coming, and was assured one was on the way. Plumbing force called me at 10:35 to say the engineer was held up on another job so I cancelled the request. So, if you want to lose 3 days wages, be lied to by successive telephone call handlers and be left in the cold, call this company; they're first rate atbeing absolutely useless! You're better off phoning plumbers/gasfitters direct, at least they'll tell you the truth.”

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Posted 7 years ago

“As the previous person, I called to make an appointment, I told the lady on the phone my details, i also mentioned I am being treated for cancer and must get my boiler fixed, she told me the prices, booked me for that afternoon, then later on a man called to say they would not be there until the next day pm, He was very abrupt, to the extent I would say he was rude, he also came across as if he was pissed off with something ( maybe me ) I was told by him after he asked how much my quote was, when I told him, he said, "well that's not our emergency quote, that's the std charge", I said "how would i know if no one had said" I managed to get another firm to come out that afternoon, rang this company back, and cancelled. I will never use or promote this company. Christopher Peacher, Norfolk”

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Posted 7 years ago

Plumbingforce is rated 3.8 based on 2,592 reviews