“A quick share….I have only had a couple updates I have had to make with PolicyMe each time I have been made to feel important and I have had only friendly representatives ready and available to help, I’ve had no problems with dealing directly with them.
Lana I.”
“The process of obtaining life insurance can often feel overwhelming, but my experience with this company was incredibly straightforward and easy. Their customer service was excellent, providing clear and helpful information at every step. The application process was smooth and fast, with no unnecessary complications. I also appreciated the transparency—they made sure I fully understood my policy. Overall, I feel confident in my choice and highly recommend this company to anyone looking for life insurance.”
“The service was too slow. Customer service agent was not timely, responsive or considerate to our needs. Would not apologize or take ownership of mistakes. It took 3 months to update my partner's medical history to generate a new policy, which should have been much faster. This was a frustrating and humiliating experience that I can't express fully in a small review. I highly recommend not using PolicyMe.”
Hi there,
I do apologize for your poor experience with PolicyMe. Critical feedback like yours is necessary and helpful for us to improve. This review demonstrates how poor your experience was for you and the need for us to continuously improve.
I want to apologize for a lack of proactiveness and communication on our behalf; we will be addressing this and reviewing how and when we communicate with our customers. If you would contact me directly (reach out to Laura at advisor@policyme.com and refer to this review), I would love to help with any open items.
Laura
“Wow. I have worked with other companies for health and dental insurance, but PolicyMe has really raised the bar! Super easy to apply and Elie answered all the questions I had with professionalism. Not to mention, the policy cost me half of what I was paying before with another big company. Thanks PolicyMe!”
“Very easy, quick application process with better paramedical coverage than I've seen for most private individual policies, especially without the medical questionnaire!”
“Competitive pricing, comprehensive coverage, personalized service, caring, and their knowledgeable brokers made me feel valued and important.
I didn't expect PolicyMe to stand out, but I found great coverage at affordable prices.The broker's expertise and empathy convinced me to join, and I highly recommend PolicyMe.
"Initially skeptical, I was blown away by PolicyMe's exceptional coverage at unbeatable prices! Their brokers truly care, making me feel valued and important. Highly recommend!" 5/5 stars.”
