Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,172 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,172 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 4th May 2025

Anonymous

Anonymous // 01/01/2019

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“Excellant customer service, have emailed a few times and have had alwayshad a quick response. As for the food, my sproker Brody loves it!!”

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Posted 3 years ago

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Hello Nikki & Brody This is a wonderful 5* review - thank you for sharing your thoughts and experience. Delighted to see that you're pleased with our customer service.. It makes us feel so proud. We're delighted to see that Brody loves his Poppy's Picnic Much Kindness Debs and Poppy

Posted 3 years ago

“Peggy and Winnie love Poppy’s picnic dance round the kitchen waiting for there food. 😊😊”

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Posted 3 years ago

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Hi Nicola, Peggy & Winnie Thank you for the 5* review. It's lovely to see that Winny and Peggy are enjoying their Poppy's Picnic. I would love to see them dancing around the kitchen. It sounds like Poppy, Gaby, Slipper and Katie Much Kindness Debs and Poppy

Posted 3 years ago

“My dogs absolutely love their Poppy’s Picnic and it’s made a huge difference to their coats and ears (cockers). Delivery is efficient and arrives still frozen - amazing! And love the sustainable food trays.”

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Posted 3 years ago

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Hello Lucy This is a wonderful 5* review...... thank you Thanks for sharing your thoughts and this fantastic 5 * review - we're thrilled to hear that you're happy with our delivery and packaging So pleased that your dogs are seeing the benefits of their fresh raw diet. Much Kindness Debs and Poppy

Posted 3 years ago

“I use the raw mince for my two dogs and the difference in them is amazing. Not once has a dinner gone untouched or even unfinished. I've had to swap dates about due to holidays etc and the team have been nothing but accommodating and supportive. Anytime anyone asks who I use...I will always recommend Poppys Picnic.”

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Posted 3 years ago

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Hello Jo-Anne We're over the moon to hear that your two dogs are happy with our food It's lovely that you're happy with our service too This is a lovely 5* review. Thank you so much Much kindness Debs and Poppy

Posted 3 years ago

“My dog is a very fussy eater and poppy’s picnic is the only food she has consistently eaten since we got her! She absolutely loves the cookable raw so now we don’t have to worry about constantly trying to find new food brands for her to try. Only thing we would like is another low fat meal as well as the chicken.”

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Posted 3 years ago

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Hi Zoe It's lovely that you have taken the time to share your thoughts and awarded us this 5 * review We're just so pleased that your girl is enjoying our cookable range. Thank you for your feedback and request for another low-fat meal. We'll pop this on our next planning meeting Much Kindness Debs and Poppy

Posted 3 years ago

“The girls love there new food as they are very fussy since they have been introduced to Poppy’s picnic meat balls we have not had a problem with them they actually look for their evening meal. Thank you so much.”

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Posted 3 years ago

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Hi Georgina This is a wonderful 5* review, we truly appreciate it. We're delighted to see that your girls are enjoying their new food . The Power Balls are so convenient and quick to feed. Many Thanks Debs and Poppy

Posted 3 years ago

“Great easy serve raw, our dog is thriving on it and notice a difference in his coat and energy levels. Also great delivery service.”

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Posted 3 years ago

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Hi Patricia It's lovely that you have taken the time to share your thoughts and awarded us this lovely 5* review. We're so pleased that your dog is enjoying our food and you've noticed a difference in his coat and energy levels. Much Kindness Debs and Poppy

Posted 3 years ago

“Delivery was a bit longer than expected though”

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Posted 3 years ago

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Hi Ashley We appreciate your feedback and this wonderful 5* review If you order after 2pm on a Thursday your order will be dispatched on the following Monday... We do offer a Saturday delivery if needed. Thank you for shopping with us. Much kindness Debs and Poppy

Posted 3 years ago

“Excellent dog food. I've fed other brands and came back to Poppy's because my dogs simply like it the best. Poppy's also provides excellent service and the staff are friendly and helpful. I can't recommend them enough.”

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Posted 3 years ago

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Hello Tamara Many thanks for this wonderful 5* review. We're delighted to see that your dog is enjoying our food. It's lovely of you to comment on our service too! Much Kindness Debs and Poppy

Posted 3 years ago

“Sorry, but this stuff is SO awful l would give it a minus rating if l could! Horrid content, inconsistent weight, lousy unsealable packaging, expensive pricing. So no, l won't be back.”

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Posted 3 years ago

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Hello Anonymous Thank you for purchasing our Tabby's Table raw cat food. It's a shame to see that prior to this review, and buying our food three weeks ago you hadn't contacted us. It's a shame you didn't reach out to us as we are always available to help, support and assist our customers. We're pleased we had the opportunity to speak with you this morning , to better understand the issues that you have raised. We do understand that our food is different to that you have previously purchased abroad. We wish you luck on your continued raw feeding journey Much Kindness Debs and Poppy

Posted 3 years ago

“I’ve never seen rusty lick his plate so clean. X”

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Posted 3 years ago

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Hello Susan & Rusty Thank you for taking the time to write this lovely review. We're pleased to see that Rusty loves his Poppy's Picnic. Clean plates are wonderful to see! Much Kindness Debs and Poppy

Posted 3 years ago

“Our miniature dachshund pup loves all varieties…”

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Posted 3 years ago

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Hi Lee and your Miniature Dachshund It's great to see that your pup is loving all the varieties of Poppy's Picnic Thank you for taking the time to write this lovely review and award us 5* Much Kindness Debs and Poppy

Posted 3 years ago

“If you are thinking of trying raw food for your dog you have chosen the right comoany fab food easy to use no mess small poops!”

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Posted 3 years ago

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Hello Marie We appreciate your feedback and thoughts on our food. It really means a lot to us that you're happy. Thank you for the wonderful 5* review too! Much Kindness Debs and Poppy

Posted 3 years ago

“Our French Bulldog loves his raw food from Poopy's Picnic. He has eaten it since he was a puppy and we haven't ever felt the need to change. Ordering is very easy. The cusotmer care team are excellent - always friendly and very helpful.”

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Posted 3 years ago

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Hi Samantha This 5* review is wonderful .. thank you Delighted to see that your French Bulldog is enjoying his Poppy's Picnic. Thanks for the continued support too. It's lovely of you to mention the customer care team too! Much Kindness Debs and Poppy

Posted 3 years ago

“Rocket loves the raw food. Never gets bored as there are so many different choices for him. Great food, delivery always on time. Happy dog happy owner”

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Posted 3 years ago

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Hello Diane & Rocket This is a wonderful review... thank you so much We're all so pleased to see that Rocket is loving all our flavours. It's great when our pups enjoying their food... it makes us happy! Much kindness Debs and Poppy

Posted 3 years ago

“Poppy’s Picnic is the only food our Frenchie has - he has a sensitive tummy like most of the breed, and it is perfect for him. The service and support is second to none. We recommend Poppy’s to all Frenchie owners we meet.”

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Posted 3 years ago

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Hello Deborah Thank you for taking the time to write this lovely 5* review. We're so happy to see that your Frenchie is loving his Poppy's picnic. Thank you too for your comments on our service. Much Kindness Debs and Poppy

Posted 3 years ago

“Always the greatest quality and excellent service. We wouldn’t use any other foods for Molly.”

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Posted 3 years ago

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Hello Carolyn Thank you so much for your continued support and recommendations It's lovely to receive this 5* review. We're just so pleased that Molly is loving her Poppy's Picnic so much Thank you for the comment on our excellent service too! Much Kindness Debs and Poppy

Posted 3 years ago

“Good quality food that my dogs enjoy”

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Posted 3 years ago

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Dear Jen Wow, thank you for this wonderful 5* So delighted to see that your dogs are enjoying Poppy's Picnic Much kindness Debs and Poppy

Posted 3 years ago

“I have a very fussy eater and he absolutely loves this food! The only food where he licks his bowl clean. Happy puppy”

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Posted 3 years ago

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Hi Jodie Thank you for your wonderful 5* review. We're so pleased to see that your fussy puppy is enjoying our food. We love clean bowls! If we can help with anything please let us know Much Kindness Debs and Poppy

Posted 3 years ago

“I have a very fussy Maltese who is impossible to please at meal times. Tried every thing. Got a supply of Poppy's Picnic and so far so good she seems to like everything I give her. She is not keen on the raw food but I cook it and she loves it. Fingers crossed that she continues to enjoy it. So pleased with the who process, food looks good quality and its easy to serve. Five Stars so far. *****”

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Posted 3 years ago

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Hi Judith and your fuss Maltese Thank you for taking the time to write this wonderful review and share your thoughts We're really pleased to see that our cookable range is a hit and she seems to be enjoying it. If we can help or assist you with anything - please let us know Much Kindness Debs and Poppy

Posted 3 years ago

Poppy's Picnic is rated 4.9 based on 2,172 reviews