Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,252 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,252 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 19th September 2026

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A excellent product. The only down side is responsive childish reply like sorry we are walking the dogs and poppy could be chasing rabbits etc. Please be more professional and not treat me like a child. The only other negative is the black packaging which cannot be recycled. Having said that it is a excellent product”

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Posted 7 years ago

“The process was really good for ordering food. I was only upset with DPD delivery time first time round because I got the order delivered to my work because I wasn't going to be in during working hours and it got delivered at 9pm at night when my work was locked up. The staff over at puppys picnic where great though they rearranged the delivery for a better time the next day and only 1/4 of the order was defrosted. all in all its great value for money, and of course puppys picnic have nothing to do with prioritising DPD deliveries.”

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Posted 7 years ago

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Hi Stephen, Glad you found it easy-peasy to order and that we were able to help you out quickly with rearranging the delivery. Great to know that the food held its own! DPD know that our food needs to be delivered same-day as it's perishable goods and will always go out of their way to deliver, which unfortunately might be late on in the day. If this would be a problem at a workplace, we'd suggest at least flagging this in you order notes, or to guarantee it will be received, order to a home address such as a family member or neighbour's. Much kindness to you and your pup.

Posted 7 years ago

“I like the product but I like my dogs food in 500g boxes. For me your containers are to small.”

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Posted 7 years ago

$Read Poppy\'s Picnic Reviews$

Hi Rowena, Glad to hear you like the product and clearly would like more of it! Our Mince currently comes in 450g packs, so only a little short of 500g, but we'll be looking into bigger packs in the future.

Posted 7 years ago

“Dogs enjoy the food”

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Posted 7 years ago

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Great to hear. Thanks for taking the time to review

Posted 7 years ago

“Ok, so being new to ordering from Poppy's Picnic, I didn't anticipate the size of the packets for the freezer, so a big rejig happened... lol On the whole, so far (only just been 3 days)... Molly (6 month old Dachshund) has taken really well to the swap, in fact she loves it so much she licks the bowl clean, again and again. And she loves her Ox heart treats.”

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Posted 7 years ago

$Read Poppy\'s Picnic Reviews$

Aw, Tracey, so glad to hear Molly loves our food. Sorry it wasn't clear about the freezer space. Since your review we've upgraded our website with pictures advising on freezer size and how many packs will fit, so hopefully that will help others going forward.

Posted 7 years ago

“It’s a treat for my doggies as it isn’t the cheapest, but you get what you pay for and it’s obviously good quality, fresh food”

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Posted 8 years ago

“My two doggies just love the food.”

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Posted 8 years ago

“My dog Caspar would only eat Poppy's Picnic, nothing else. Love this brand”

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Posted 8 years ago

“Excellent service. My dogs love the food. My only problem is the pack size. From a 450g pack I have to sort out two 100g portions and two 75g portions each day. Lots of weighing. Previously we used Luna and Me raw food that comes in individual meal sized patties. Much easier to handle.”

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Posted 8 years ago

“So far so good, my fussy boy took to the food straightaway!”

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Posted 8 years ago

“Happy”

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Posted 8 years ago

“Easy ordering and prompt delivery”

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Posted 8 years ago

“Great food.”

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Posted 8 years ago

“a few more flavours required by my conneseur dogs!”

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Posted 8 years ago

“Great food and customer service”

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Posted 8 years ago

“The food was good and my two girls liked it. The one thing for me was the packaging. As I have two small dogs they do not eat a whole tray in one meal and the fact the trays don’t have a lid makes a work around needed”

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Posted 8 years ago

“Great service”

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Posted 8 years ago

“My dogs enjoy the food and treats”

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Posted 8 years ago

“Great food.”

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Posted 8 years ago

“Charcoal loves it and cleans the bowl every meal. He is calmer...no e numbers or additives. And so convenient, right on the doorstep!”

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Posted 8 years ago

Poppy's Picnic is rated 4.9 based on 2,252 reviews