Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,158 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 4th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. My dogs love the food. My only problem is the pack size. From a 450g pack I have to sort out two 100g portions and two 75g portions each day. Lots of weighing. Previously we used Luna and Me raw food that comes in individual meal sized patties. Much easier to handle.”

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Posted 6 years ago

“So far so good, my fussy boy took to the food straightaway!”

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Posted 7 years ago

“Happy”

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Posted 6 years ago

“Easy ordering and prompt delivery”

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Posted 6 years ago

“Great food.”

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Posted 6 years ago

“a few more flavours required by my conneseur dogs!”

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Posted 6 years ago

“Great food and customer service”

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Posted 6 years ago

“The food was good and my two girls liked it. The one thing for me was the packaging. As I have two small dogs they do not eat a whole tray in one meal and the fact the trays don’t have a lid makes a work around needed”

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Posted 7 years ago

“Great service”

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Posted 6 years ago

“My dogs enjoy the food and treats”

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Posted 6 years ago

“Great food.”

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Posted 7 years ago

“Charcoal loves it and cleans the bowl every meal. He is calmer...no e numbers or additives. And so convenient, right on the doorstep!”

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Posted 7 years ago

“Good quality”

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Posted 6 years ago

“Good quality food”

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Posted 6 years ago

“Love Poppy's passion & knowledge. Website needs a few more tweaks I feel”

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Posted 6 years ago

“Dogs loved them to but they where a bit sloppy in texture compared to the mince”

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Posted 7 years ago

“Overall I love Poppy's Picnic. The delivery service is amazing, having just received my order well on time. When I call and ask questions, I get replies and time spent with whatever my concern is. One of my problems has been the website...don't know why. When I order, I kept getting a message saying I needed to order more which then resulted in my having to place the order by calling direct. This is the only issue I've had.”

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Posted 6 years ago

“I prefer to call than use the website, but maybe that's just me! The team are so lovely, it's not a problem.”

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Posted 7 years ago

“My 9 year old rottie had problems digesting other types of food after major surgery but he loves Poppy's Picnic. He was looking weight but after 3 months he was back to normal. Our choc lab is thriving on it too. I've lost count of how many compliments they have got on their shiny coats. Will continue to feed them this. I only gave 4 * because not 5 due to restrictions on ordering/delivery but I've learnt to plan more.”

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Posted 6 years ago

“We would both like to personally thank you for your outstanding meals”

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Posted 6 years ago

Poppy's Picnic is rated 4.9 based on 2,158 reviews