Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,224 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,224 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 8th March 2026

106

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Remy absolutely loves her new food, she was beginning to get a tad fussy with her normal food, but Poppy’s Picnic is wolfed down in seconds (still trying to get used to remember to get out of freezer!!)”

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Posted 5 years ago

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Hello Michelle & Remy We're so happy to hear that Remy is enjoying her Poppy's Picnic If you do forget to defrost the food (we've all done it!) then simply put a whole pack in a bowl of water. Replace the water twice and within 10 minutes you will be able to serve. Never be tempted to microwave as the bone can harden and this could cause irritation to you dog. Thank you for this lovely 5* review Much Kindness Debs and Poppy

Posted 5 years ago

“Still early days Lola's is a real fussy eater so shes trying it on again. After reading your message about flash frying it for 10 seconds it did the trick so gonna persevere for a bit longer. She really is a madam tho so I think the problem is with her not the food”

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Posted 5 years ago

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Hi Lesley & Lola Thank you for the 4* review We're delighted to read that Lola is enjoying her food flash fried. If our customer care team can help you with any feeding tips or guidance please let us know Much Kindness Debs and Poppy

Posted 5 years ago

“Only my fussy poochies didn’t give the food the time of day, I’ve given up with them. The food looked really good, will give the rest of the food to my daughters. dog.”

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Posted 5 years ago

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Dear Lynda Thank you for your feedback - we really appreciate it Sorry to hear that your fussy pooches didn't want to eat our food. The transition period can take up to two weeks to switch to raw with some dogs Our customer care team are always on hand to help with this , or any other query . If we can help with a feeding plan- please let us know Much Kindness Debs and Poppy

Posted 5 years ago

“Excellent quality. Easy to serve. Good wholesome ingredients A little bit expensive”

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Posted 5 years ago

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Hi Heather Thank you for your kind words regarding our raw food. We're delighted you found our food excellent quality with great ingredients Much Kindness Debs and Poppy

Posted 5 years ago

“My dogs love Poppy’s picnic . I also weaned a litter onto raw and the puppies love the food too. I like the fact there was weaning paste ,to start them on where there was no large bits of bone . Really useful if you are having to to start weaning early. most companies don’t do the fine paste I would love to continue using Poppy’s picnic but unfortunately they only do 450g trays .most companies do 500g trays. It is great if you only have 1 dog but I have 5 . This means I am a meal down a day . Which makes it quite expensive. This is why I only gave a good star.”

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Posted 5 years ago

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Hi Lisa Thank you for the review and your lovely comments We do understand your thoughts regarding the weight of the packs and this is something we are looking into later in the year. If we can help you in any other way please let us know Much love to your pups Debs and Poppy

Posted 5 years ago

“My dog seemed to enjoy the lamb and beef, wasn’t keen on the chicken though.”

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Posted 5 years ago

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Hello Leanne Thanks for letting us know your thoughts We're pleased to see that your dog is enjoying the lamb and beef - maybe try one of our new flavours instead of the chicken next time Thanks for this review too ! Much Kindness Debs and Poppy

Posted 5 years ago

“The dogs eat it, which is the main thing but, being fussy, they don’t like the way it clumps together in the bowl. This means I end of hand feeding them (they’re not spoilt at all) They love the liver and venison treats but the marrow bone that was supposed to be small was much to big for them. It needs to be in smaller pieces for small dogs.”

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Posted 5 years ago

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Hi Ian and your lovely dogs Thanks for the feedback. Hearing about our customer experiences is very important to us and we take it on board in product development. Our bones are in the two sizes that are suitable for most sizes of dogs. If you do want to find other types of bones do ask your local butcher - we recommend lamb ribs as they are particularly great for cleaning teeth. Much Kindness Debs and Poppy

Posted 5 years ago

“I briefly used poppy’s picnic. I was misled by the pricing structure on the website which is for the basic product. I wanted a enhanced food. The food looked great and my girls enjoyed it. It’s just too expensive. Their packets are 10% smaller than most other raw providers, this adds up when you're feeding large dogs like Labradors. Im buying a enhanced food from a rival for £60 a month less. Sorry”

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Posted 5 years ago

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Hi Peter Thank you for the feedback. We are always interested to hear from customers about everything that is unclear on our website. To explain, we have two types of food - our complete working dog mince range, RAW POWER and our complete enhanced ranges, MIGHTY MINCE and POWER BALLS. The enhanced products contain no bone so they are cookable. The minces come in 450g packs and the meatballs are in packs of 12 ( 360g) Good luck on your raw feeding journey - we wish you and your lovely labs all the best Much Kindness Debs and Poppy

Posted 5 years ago

“Would have given a 5 star rating, however on a few occasions some of the food packs were already thawed out, on delivery. I did contact Poppy's Picnic and they did advise that it was safe to refreeze the meals. Also the revised menu (namely for the Lamb) doesn't seem to have the variety the old menu offered. All in all my pup loves the meals.”

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Posted 5 years ago

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Hello Samantha Thanks for the review and we are so pleased that your pup is enjoying Poppy's Picnic Yes - that's correct if the food arrives cold but not frozen then it's ok to pop in the freezer.Our boxes are designed to keep your food cold in transit Have you seen our new range? You can even cook it! Much Kindness Debs and Poppy

Posted 5 years ago

“After weeks of cajoling with hand feeding and adding paste to his kibble to get him to eat, my puppy took one sniff at his new food and wolfed the lot - licking his dish clean at every meal. Definitely worth making room in the freezer!”

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Posted 5 years ago

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Hello Angela & puppy WOW! This is wonderful news ....... We love the stories about our pups licking their bowls clean Thanks for taking the time to write this review Much Kindness Debs and Poppy

Posted 5 years ago

“Raffi, was not happy with the minced lamb, I served it every which way, raw, cooked, raw with butter on it, cooked with grated parmigiana sprinkled on top but no no no. Then I tried the minced chicken, now that was a success, so I think we’ve cracked it there. About the meat balls, are they meant to be served frozen?? Because they arrived defrosted.”

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Posted 5 years ago

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Hello Marilyn & Raffi Sorry to hear that Raffi didn't enjoy our lamb Sometimes the changes in seasons can make a difference. The meatballs are meant to be served defrosted - Our boxes are designed to keep your food cold in transit and if it arrives cold (but not frozen) it can go straight into the freezer. Thank you for sharing your thoughts and writing this review Much Kindness Debs and Poppy

Posted 5 years ago

“Our bull terrier was struggling to eat a lot of other raw dog food brands but really loves this so far.”

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Posted 5 years ago

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Hello Paige Thanks for sharing your experience and writing this review We are delighted to hear that your bull terrier is enjoying our food Much kindness Debs and Poppy

Posted 5 years ago

“My dog is a fussy eater and easily gets an upset stomach, however there he’s never been an issue since using Poppy’s picnic. He loves the food!”

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Posted 5 years ago

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Hi Shelley Delighted and so pleased to read that your dog is enjoying our food Thanks for the review too! Much Kindness Debs and poppy

Posted 5 years ago

“the beef flavours went down well with my akita chicken not so much but she is a picky eater.”

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Posted 5 years ago

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Hi Callum Many thanks for this lovely review We are pleased to see that the beef has been a favourite Dogs do quickly find a favourite - we do a lovely turkey recipe that your Akita may like to try Much kindness Debs and Poppy

Posted 5 years ago

“Charlie our 6 month old Miniature Pincher, got on well with his new diet and is enjoying the change from kibble.”

Poppy's Picnic 4 star review on 25th October 2020

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Posted 5 years ago

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Hello Sharmilee and Charlie Thank you so much for the beautiful pic Charlie - you are so gorgeous! We agree - Poppy's Picnic is lovely fresh wholesome goodness and we are delighted that you think so too Thanks for writing this lovelyreview - it was very kind of you. Much Kindness Debs and Poppy

Posted 5 years ago

“Yes good raw food. But could do with bigger portions for the bigger dog like 1kg box’s”

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Posted 5 years ago

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Hello Andrew Thanks for taking the time to write this review and sharing your thoughts! So pleased that your dog is enjoying our food. 1kg boxes are something that we are looking into . It is on the agenda with production and packing. Much Kindness Debs and Poppy

Posted 5 years ago

“Excellent quality food, (although I haven’t tried it myself..), my dogs really enjoy it. I usually get the meat and lamb varieties, it’s good, solid meat that doesn’t go mushy when it’s defrosted. My only worry is that when it arrives here (having been packed the night before) is that the top few in the box are starting to defrost and this does concern me. Every time I’ve had to ring, the people on the other end have been exceptionally helpful and friendly. Thank you! Jan KEHOE”

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Posted 5 years ago

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Hi Jan Amazing! We are so pleased to hear that you and your dogs love our food. As previously discussed on the phone - ( I love hearing how you are all getting on) Our boxes are designed to keep your food cold in transit and if it arrives cold (but not frozen) it can go straight in the freezer. Thanks Jan for this lovely 5* review. Much Kindness Debs and Poppy

Posted 5 years ago

“I would prefer bigger boxes than 450g.”

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Posted 5 years ago

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Hi Lydia Thanks for the feedback, it's really appreciated . It's good to know to what our customers would prefer. A larger box/packet is something that we are hoping to explore in our next phase of growth. Much Kindness Debs and Poppy

Posted 5 years ago

“My puppy loved beef and lamb meatballs but not the chicken.. We will be ordering again to add to her meals”

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Posted 5 years ago

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Hello Kyoko and little puppy Thank you for letting us know. So pleased your puppy is loving our food - but not the chicken meatballs. It's worth trying them again at a later date. Thank you for the lovely review too! Much Kindness Debs and Poppy

Posted 5 years ago

“Dinners are Brill and as described. I do supplement with raw meals of my own as it is expensive to feed a 25 kg dog exclusively on poppy's picnic. I have mentioned packaging previously. We have had frozen deliveries of meat for us humans on a sort of enforced cardboard, would there be problems for you doing the same. It gives me peace of mind to know that a proportion of my poppy's diet has been carefully thought out by people who know what they are doing!!!”

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Posted 5 years ago

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Hi Val Thank you for the lovely review. So pleased to hear that Poppy's Picnic is a winner with your dog. We are aware of our packaging and are currently working with our suppliers to change from the polystyrene. Much Kindness Debs and Poppy

Posted 5 years ago

Poppy's Picnic is rated 4.9 based on 2,224 reviews