Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,191 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,191 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 4th December 2025

100

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I prefer to call than use the website, but maybe that's just me! The team are so lovely, it's not a problem.”

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Posted 7 years ago

“My 9 year old rottie had problems digesting other types of food after major surgery but he loves Poppy's Picnic. He was looking weight but after 3 months he was back to normal. Our choc lab is thriving on it too. I've lost count of how many compliments they have got on their shiny coats. Will continue to feed them this. I only gave 4 * because not 5 due to restrictions on ordering/delivery but I've learnt to plan more.”

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Posted 7 years ago

“We would both like to personally thank you for your outstanding meals”

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Posted 7 years ago

“My fur babies love the food”

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Posted 7 years ago

“Love the food - website has its moments but now set up with a subscription and customer service team responsive”

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Posted 7 years ago

“The website has its sticking points which can be annoying if in a hurry - the food is worth it though”

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Posted 7 years ago

“My fur baby’s love the food have no complaints there it’s the best food they have had none ever gets waisted empty bowels in seconds, but I wish the packaging was a lot more friendly far to much plastic being used that’s none recyclable also there must be something better than polystyrene to pack the box with to keep food frozen.”

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Posted 7 years ago

“Deliveries always arrived on time.”

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Posted 7 years ago

“Not yet fed to dog but expect it to be enjoyed”

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Posted 7 years ago

“Fresh dog food is the real deal!”

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Posted 7 years ago

“Bought a variety of product not a hamper this time. Had to ask for specific products because our dog doesn't enjoy all the packs, which will make things a tad more expensive, but still worth it.”

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Posted 7 years ago

“good quick delivery - good communication”

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Posted 7 years ago

“The food was easy to feed, I just need to buy a lot for my larger dogs”

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Posted 7 years ago

“Great food but packs too big.”

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Posted 7 years ago

“My dog loved Poppys Picnic. Had a few issues with orders so I changed supplier. The meat was nowhere near as as PP so I returned to PP. I cannot fault the quality of their meat and will continue to use them.”

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Posted 7 years ago

“They provide a good wholesome product. Good enough for me to invest into it. But... The ordering experience on the web is a little challenging! ..which in the long run many put a potential customer off. However the customer service via phone is excellent.”

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Posted 7 years ago

“Good food”

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Posted 7 years ago

“My jack enjoyed food but had pains a few times and hard poos Would buy again if it didn’t do that”

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Posted 7 years ago

“Was sceptical at first but my Bella lapped up the food in no time! Will be ordering again!”

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Posted 7 years ago

“The dogs like it”

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Posted 7 years ago

Poppy's Picnic is rated 4.9 based on 2,191 reviews