Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,186 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,186 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 3rd November 2025

100

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A1 Service and advice on how feed Your pets I have 2 Chinese Crested like chalk and cheese in looks and eating what one likes the other dislike for the first time they both like same they injoy both meat and treats and the change in there behaviour is amazing ie more playful and not as stressed more restful I would recommend Thank you for making my life easier.”

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Posted 4 years ago

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Hello Catherine Thank you for taking the time and writing this great 5* review So pleased to see that your 2 Chinese Crested are enjoying our food Delighted too that they are no longer stressed and seem more playful Much Kindness Debs and Poppy

Posted 4 years ago

“only food my fussy puppy will eat! expensive but worth it”

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Posted 4 years ago

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Hi Keith So pleased that your fussy dig is eating our food Thanks for the 5* review Much Kindness Debs and Poppy

Posted 4 years ago

“My dog likes the food. One concern I have is when the food arrived it wasn’t in an ice pack. I would like to be sure it’s still safe to feed my dog as this was the case.”

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Posted 4 years ago

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Hello Claude Thank you for the review and your feedback So pleased to hear that your dog is loving our food We don't use ice-packs - our insulated courier boxes have been specially designed for 48 hour transport time, and each pack keeps the other pack cold - a bit like when we huddle together to keep warm! The food is safe to pop in the freezer ,defrost as and when you need it and perfectly safe for your dog to eat. Our customer care team are always on hand to help you - if we can be of any more help please let us know Much Kindness Debs and Poppy

Posted 4 years ago

“I have tried other brands but poppy’s picnic is by far the best make for our dog. Tahnkyou”

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Posted 4 years ago

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Hello Ann Awww! This is lovely to hear... Thank you for the 5* review and sharing your thoughts Much Kindness Debs and Poppy

Posted 4 years ago

“The packaging and the service is great…The food itself is quite sloppy compared to other raw food I’ve used. Our Frenchie licks this food up, others he chomps and eats as normal…It's like a paste that you spoon into the bowl. Maybe batch issue.”

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Posted 4 years ago

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Hi Joe Thanks for the review and your feedback- Our different recipes can come in different textures - dependent on the range and variety I can see the dates of your orders and can report we haven't had a batch issue. Please let us know if you would like to try any of our other ranges for your Frenchie..... We would love to help and talk you through them Much Kindness Debs and Poppy

Posted 4 years ago

“My dog is loving Poppy's Picnic, staff so helpful & knowledgeable. I have a subscription so don't have to worry about food running out.”

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Posted 4 years ago

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Hello Tracey Thank you so much for this fantastic review. We're so pleased that your dog is loving our food so far Yes - our subscriptions are great for never forgetting your food We're always happy to help in any way we can Much Kindness Debs and Poppy

Posted 4 years ago

“Arrived really quickly and Annie loves all the flavours xxx”

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Posted 4 years ago

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Hi Alexandra So pleased to see that Annie is loving our flavours. Thanks so much and for writing this review too! Much Kindness Debs and Poppy

Posted 4 years ago

“Dexter has for the past six years suffered with a variety of ailments - very itchy skin, red raw pads, an inflamed eye, arthritic symptoms (and he’s only just turned eight!) and just general lethargy and lack of energy - which no vet has been able to successfully ‘diagnose’ after skin scrapes, exclusion diets, homeopathic medicines, various other drugs etc, to no avail. He has also tried many ‘hypoallergenic’ dog foods, but they didn’t really do much. On the Poppy’s Picnic food he is a completely different dog! Full of energy (he now leads us on walks - whereas before he would need encouragement to follow), he is no longer creaky, his coat is brilliant, pads are sore free, his itchiness does come and go, but on the whole it is much better, and his ‘pink’ eye is no longer inflamed and weepy. Before going onto PP, he was losing a lot of hair and almost bald in parts, he is now back to full-fluff! Your food has changed his life!”

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Posted 4 years ago

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Hello Rachael & Dexter This is the best news ever! We are delighted to hear that Dexter is thriving on our food and his overall well being and health has improved. Thank you so much for sharing your story and Dexter's journey to good health This 5* review is lovely to receive too! Lots of love to Dexter xx Much Kindness Debs and Poppy

Posted 4 years ago

“Soooo good, after a few experiments with different combos we worked out what was better for our 11 month miniature schnauzer ...he loves the beef balls & chicken... hated the wild boar! The raw feeding is working out with the balls and we are more than happy , so is jasper . Thank you”

Poppy's Picnic 5 star review on 17th January 2021

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Posted 4 years ago

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Hello Samantha & Jasper Thank you so much for your wonderful review and sharing these gorgeous pics of Jasper. Over the moon to hear that he's doing so well and thriving! Would Jasper like the lamb meatballs instead of the wild boar ones? Much Kindness Debs and Poppy

Posted 4 years ago

“My fussy dog has ate everything with gusto so far!”

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Posted 4 years ago

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Hi Leigh Wonderful news! So pleased your dog is loving our food Thanks for the super review too! Much Kindness Debs and Poppy

Posted 4 years ago

“Great food! My dogs love Poppy’s and finish their bowls with wagging tails. The treats go down nicely as well as a night time snack before bed!”

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Posted 4 years ago

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Hi Leigh This is great to hear... so pleased that your dogs are enjoying our food and treats. Thanks for the 5* review and sharing your thoughts Much Kindness Debs and Poppy

Posted 4 years ago

“My two dogs 12yrs and 10yrs love Poppy's Picnic raw dog food the older one has mobility problems and she's like a puppy again. I highly recommend it.”

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Posted 4 years ago

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Hello Elaine We are so pleased that your dog has more movement now Thanks for the 5* review - we really appreciate it Much Kindness Debs and Poppy

Posted 4 years ago

“My dog is super fussy but she has been loving her Poppy’s picnic complete food - we have never been able to switch her before, we have tried many times to switch her to raw from normal kibble food. I am so impressed and pleased that she is enjoying it and hopefully we will start seeing some changes soon!”

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Posted 4 years ago

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Hi Eleanor This is wonderful news.... it makes us pup parents so happy when we know our dogs are eating and enjoying their meals - thank you for sharing - and for the review I'm sure you'll see that shiny coat soon Much Kindness Debs and Poppy

Posted 4 years ago

“Harvey loves. Your food we would recommend your food to all dogs”

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Posted 4 years ago

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Hello Brenda & Harvey This is wonderful to hear! Thank you for sharing your thoughts and this lovely review Much Kindness Debs and Poppy

Posted 4 years ago

“Superb quality food and excellent personal service. So nice to be able to phone and get advice. I have a dog with health issues and he is loving the food Can highly recommend”

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Posted 4 years ago

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Hello Lynne Thanks for this lovely 5 *review So pleased that you find our food superb quality and our service too.... We love chatting to our customers and helping them in any way we can Much Kindness Debs and Poppy

Posted 4 years ago

“Quality of the food is good. The puppies find it very palatable and do well on it. The four litters I have used it on have all developed into bright, lively, energetic, characters . There has been no loose poos and no trying to eat siblings poos, which shows it is highly digestable and satisfying. I have recommened it to my friends.”

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Posted 4 years ago

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Hi Sheba It's lovely to read that your pups are developing well on our food Thank you so much for the recommendation and for sharing your thoughts through this review Much Kindness Debs and Poppy

Posted 4 years ago

“Just changed to poppy's picnic .my Rosie is 13 weeks , I have researched all foods for puppies this product came out very high for nutrition and well being , she loves it , I love that it has everything she needs , its delivered which is a bonus and it makes her happy , if she's happy , then I'm happy , thankyou”

Poppy's Picnic 5 star review on 14th January 2021

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Posted 4 years ago

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Dear Denise & Rosie What a beautiful little girl! Delighted to read that Daisy is enjoying her jam packed nutritional meals Thanks for taking the time to share your thoughts and writing this 5* review Much Kindness Debs and Poppy

Posted 4 years ago

“My dog is 15.5 and has always been an unenthusiastic eater. I was reluctant to raw feed, being vegetarian myself and also imagining all sorts of faffing around. After doing some web research, I decided to try Poppy’s Picnic in October and was pleasantly surprised! Daisy has started jumping and whining for her meals and the mince is very easy to deal with. Customer service has been excellent; it has taken a few adjustments to my subscription to get it right but nothing was too much trouble. Delivery is reliable too. Whilst it isn’t the cheapest raw food on the market, I am happy to pay for an ethical and personal service. Thanks from Daisy and her owner!”

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Posted 4 years ago

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Hi Lynette and Daisy We are delighted to hear that Daisy is now enjoying her food . Thanks for the lovely review and sharing your thoughts Much Kindness Debs and Poppy

Posted 4 years ago

“What I like is I can cook the meatballs before feeding the to my puppy seems to prefer cooked meat to raw.”

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Posted 4 years ago

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Hi Stephen Thank you for the 5 stars.... So glad your puppy is enjoying our Power Balls - Yes they are great cooked - Flash Fry, Microwave, Oven or just add hot water! Much Kindness Debs and Poppy

Posted 4 years ago

“I've restarted Hollie on raw food recently because I believe it's better for her. She loves the Poppy's Picnic power balls and licks her bowl clean. Ordering the food online is easy and delivery is excellent.”

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Posted 4 years ago

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Hello Sheila & Hollie This is great news.... we are so pleased that you find the ordering and service easy to use. Well done Hollie for licking your bowl clean Thank you for the review too! Much Kindness Debs and Poppy

Posted 4 years ago

Poppy's Picnic is rated 4.9 based on 2,186 reviews