Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,186 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,186 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 3rd November 2025

100

Anonymous

Anonymous // 01/01/2019

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“Would not buy this again! It’s expensive and not worth it. Looks nothing like it does on advertising, the chicken, boar, lamb and mince is a horrible off brown colour and the containers are a waste of time as you can’t re seal the food to keep it fresh once you open it, my dog enjoys raw but took one look at this and a sniff and walked away and I don’t blame him! I’ve now got 8 packs I have to throw on the bin. Absolutely terrible patronising customer service who always seem to want the last word, i told them about the food and all I got was I’m sorry your dog is so fussy, and they also told me to cook it, I didn’t buy the food to cook it I bought it to give raw like he usually eats. Looking at all the bad reviews it seems this isn’t the first time the food is simply not up to standard for the amount being charged and the customer service from the company is a total let down!!”

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Posted 4 years ago

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Hello Emma I'm sorry our food hasn't been able to help your dog. Our Mighty Mince and Power Balls can be cooked so do let us know how you get on with this. I've also resent a copy of our Rawplicity Guide which is great for fussy dogs. I'm glad we got to answer all your other questions on Facebook. Much Kindness Debs and Poppy

Posted 4 years ago

“Carton can not be resealed and I had to put it into another container.”

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Posted 4 years ago

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Hi Martine Thank you for taking the time to reply. Our food has to be sold in sealed packs to comply with DEFRA (lids aren't allowed, or removable and sealable film). We will be selling (and giving away for free with subscriptions) a container for your fridge soon - but do have a look in your local supermarket or on Amazon. Very best to you Debs and Poppy

Posted 4 years ago

“Great customer service and Archie loves his food”

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Posted 4 years ago

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Hello Aimee & Archie We're over the moon to hear this, thank you for this great review! So pleased that Archie loves our food We appreciate your time to leave your thoughts and feedback Much Kindness Debs and Poppy

Posted 4 years ago

“I have been using Poppy’s Picnic along side my regular raw food to see how it went and have just changed over to 100% Poppy’s Picnic now! The meat is solid and hardly any water or blood leaks out! The turkey is especially good but my girl eats all flavours! I rang for some help in creating my dog’s menu and they were very helpful. Delivery is quick and the packs hadn’t started to defrost! I only have to remember to get the trays out the freezer every couple of days! Great product! Thanks”

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Posted 4 years ago

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Hi Lesley We're so pleased to hear that you're happy with our food, service and delivery It's so wonderful that your girl is thriving on our raw food too We really appreciate your feedback and look forward to hearing more! Thank you for the wonderful review and feed back. Much Kindness Debs and Poppy

Posted 4 years ago

“We have fed our two dalmatians raw food for around 8 years. We discovered Poppy’s a year ago and have been delighted with the quality and range of products. Service is impeccable and delivery is well packaged and on time. We are all very happy with Poppy and Dylan’s service”

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Posted 4 years ago

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Hi Caroline & your two Dalmatians We're so happy that your dogs love our raw recipes and have been licking their bowls clean! Thank you for your lovely feedback and this amazing 5* review Much Kindness Debs and Poppy

Posted 4 years ago

“My cocker spaniel Toby loves Poppy’s Picnic food. It’s by far the best raw complete that I’ve had and I’ve tried quite a few (not personally lol). The customer service is brilliant thanks to Debs who goes out of her way to accommodate orders.”

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Posted 4 years ago

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Hello Pam & Toby We're so happy that Toby loves our raw recipes Thank you for the lovely review and your kind words Much Kindness Debs and Poppy

Posted 4 years ago

“Excellent quality. Easy to serve. Good wholesome ingredients A little bit expensive”

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Posted 4 years ago

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Hi Heather Thank you for your kind words regarding our raw food. We're delighted you found our food excellent quality with great ingredients Much Kindness Debs and Poppy

Posted 4 years ago

“Blue loves poppy picnic meat balls. He’s a fussy eater. We have tried other raw companies but always come back to Poppy’s picnic. The product is smacking. It smells good snd it’s not messy. Our boys coat is amazing through eating the poppy raw diet.”

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Posted 4 years ago

“Harriet loves her food and never leaves a scrap..”

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Posted 4 years ago

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Hello Karen & Harriet This is lovely news and makes us all feel proud. Thanks for sharing your thoughts and writing this 5* review Much Kindness Debs and Poppy

Posted 4 years ago

“Daisy now gets very excited about her dinner time! Meals are easy to store and portion”

Poppy's Picnic 5 star review on 15th February 2021

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Posted 4 years ago

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Hi Johanna & Daisy Daisy what a beautiful lady you are.... Thank you for letting us know that you love our dinners. Don't forget to tell mum - once you have 2 x boxes full of polystyrene we will send you a label for you to return them and we then send you our yummy treats as a thank you Much Kindness Debs and Poppy

Posted 4 years ago

“excellent quality service etc this is the first raw my dogs have taken too”

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Posted 4 years ago

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Hello June Welcome to Poppys Picnic So pleased that your dog has taken to our food. Thank you for sharing your thoughts Much Kindness Debs and Poppy

Posted 4 years ago

“awesome... everything was just brilliant. From wide range of meat, to packaging and delivery. Our sausage pup loves it! 🤎”

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Posted 4 years ago

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Hello Maria and little sausage Delighted to hear that your little sausage is loving their Poppy's Picnic Thanks for sharing your thoughts and this lovely 5* review Much Kindness Debs and Poppy

Posted 4 years ago

“My furry daughter and I love Poppy's food for lots of reasons Top quality ingredients Easy to split up meatballs My girl has 3 a day so I mix 3 flavours together works great and she says YUM She's been on raw since she came to us at 8 weeks and she's got the glossiest coat She literally shines with health We just LOVE it ❤️”

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Posted 4 years ago

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Hi Anonymous We're delighted that your furry daughter is enjoying our food and that you can now see the benefits with the lovely shiny coat. Thank you for sharing your thoughts and this wonderful review. Much Kindness Debs and Poppy

Posted 4 years ago

“Arrived frozen, smells like human grade food and my lurcher loves it.”

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Posted 4 years ago

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Dear David WOW! This is a lovely review We are so pleased that your lurcher is enjoying our food Thank you Much Kindness Debs and Poppy

Posted 4 years ago

“Brilliant service and if my dog could talk she would say the same.”

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Posted 4 years ago

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Hi Brenda What a lovely thing to say.... thanks for the 5* review So pleased your pup is loving our food Much Kindness Debs and Poppy

Posted 4 years ago

“I was very keen to feed my dog on a raw food diet. Buying it from Poppy’s Picnic is an easy and convenient way of doing it. We have a regular delivery which arrives in individual trays, ready for the freezer, in an insulated box. The customer service is excellent and feels very personal. My dog loves the food and is in excellent health so I’m very happy with my choice of supplier.”

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Posted 4 years ago

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Hi Cath Big thank you for the 5 star review We're so pleased to hear that you find us easy to do business with and are pleased with our service It's lovely to hear that your pups are enjoying the food too Much Kindness Debs and Poppy

Posted 4 years ago

“My dogs love Poppy’s picnic . I also weaned a litter onto raw and the puppies love the food too. I like the fact there was weaning paste ,to start them on where there was no large bits of bone . Really useful if you are having to to start weaning early. most companies don’t do the fine paste I would love to continue using Poppy’s picnic but unfortunately they only do 450g trays .most companies do 500g trays. It is great if you only have 1 dog but I have 5 . This means I am a meal down a day . Which makes it quite expensive. This is why I only gave a good star.”

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Posted 4 years ago

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Hi Lisa Thank you for the review and your lovely comments We do understand your thoughts regarding the weight of the packs and this is something we are looking into later in the year. If we can help you in any other way please let us know Much love to your pups Debs and Poppy

Posted 4 years ago

“My puppy won’t eat the raw food”

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Posted 4 years ago

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Hi Janette Thank you for the review - If only you had contacted us - we would have been able to help and assist you. That's what we are here for ... Our website is full of helpful tips and tricks for pups / dogs just starting out on their raw feeding journey. Much Kindness Debs and Poppy

Posted 4 years ago

“Very good food My dog changed in just 2 weeks More hair soft Tearing, Feces, breath I recommend it Thanks so much”

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Posted 4 years ago

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Hello Laura This review is lovely - thank you Pleased to see that your dog is enjoying our food and you are starting to see the benefits of feeding raw. Much Kindness Debs and Poppy

Posted 4 years ago

“My dogs really love Poppy’s raw foods. I have toy breeds and have found it difficult to source the right raw food for them, tending to find that there is too much bone or the ground bone in other brands is too big for them, resulting in constipation (white bone poos) Poppy’s power balls offer a great alternative giving the same benefits using egg shell. I have also fed them Poppy’s standard small dog minced food and so far no constipation issues. The product provides all the nutrients your dog needs and I take comfort that I’m giving my dogs a high quality food using Poppy’s picnic”

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Posted 4 years ago

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Hello Jayne Thank you for writing this lovely 5 star review We are delighted to hear that your dog is enjoying our nutritional food Much Kindness Debs and Poppy

Posted 4 years ago

Poppy's Picnic is rated 4.9 based on 2,186 reviews