Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,172 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,172 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 4th May 2025

Anonymous

Anonymous // 01/01/2019

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“The customer service from Poppy's Picnic is amazing. Always checking in to ensure that all is well and that my fur baby is happy with his food.”

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Posted 4 years ago

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Hello Judy We're delighted with the 5 * review - thank you so much It's great to see that your fur baby is enjoying our food. Much Kindness Debs and Poppy

Posted 4 years ago

“Sesame loves his raw pet food and puppy snacks! 10/10”

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Posted 4 years ago

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Hello Emily Thank you so much for the brilliant 5* review So glad Sesame is loving his raw food Much Kindness Debs and Poppy

Posted 4 years ago

“My fussy eaters cannot wait for meal time now. Their coats are shinier and the seem happy all around. I’ve been using Poppy’s Picnic for two weeks now and it’s been a treat. Very pleased.”

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Posted 4 years ago

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Hello Maria Thank you for this lovely 5* review We're so pleased to see that your fussy eaters are enjoying Poppy's Picnic Much Kindness Debs and Poppy

Posted 4 years ago

“Molly eats her dinner in 8 seconds! I used to have to throw it out before we changed to Poppy’s Picnic. Great food and excellent delivery.”

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Posted 4 years ago

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Hi Carolyn & Molly Thank you so much for this great 5* review We are delighted to hear that Molly is loving her meals. Much Kindness Debs and Poppy

Posted 4 years ago

“Your food came recommended from my friend. Our 7 month old Labrador Opal absolutely loves it. Now got our old lady Jack Russell Holly enjoying Poppy's. Quality second to none and delivery efficient. Just wish I had more freezer space so I could get a bigger hamper. Thank you Poppy's Picnic”

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Posted 4 years ago

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Hello Lindsey ,Opal & Holly Thank you for shopping with us and this amazing 5* review We're delighted that your dogs are enjoying our food. Let us know if we can help you with anything Much Kindness Debs and Poppy

Posted 4 years ago

“We are really pleased that we decided to move Rudy onto a raw diet. We have noticed several benefits (all pointed out on their website) and he absolutely LOVES the food. I was always concerned about how much effort it may take and whether we could keep it up, but Poppy’s picnic is so easy it’s ridiculous! They do all the work to ensure our pup gets all the right nutrients in his diet, and we get the benefit of seeing his happy face! I did also contact poppy and her pawrents to ask about the calculator, and they responded quickly and were very friendly, providing all the info and confidence I needed to get going! I would absolutely recommend this business to everyone looking to improve their dogs diet!”

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Posted 4 years ago

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Hi Lara & Rudy WOOHOO! Thank you for sharing your all your lovely thoughts and experiences with Poppy's Picnic. We are delighted to hear that Rudy is loving his food Thank you for the 5* review Much Kindness Debs and Poppy

Posted 4 years ago

“Freddie is 13 weeks old Cockapoo (very dinky) Mum was a Toy Poodle. He is loving his meatballs. He also really likes the super sprinkles which i add just like salt and pepper on the top of his meal. He toilets well. No worries about collect his tiny firm poos in poo bags. Long may it last. recommend Liver Bites also. Well done”

Poppy's Picnic 5 star review on 13th March 2021

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Posted 4 years ago

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Hello Katherine & Freddie Freddie , you are such a lovely boy! Thank you for sharing your thoughts and and this gorgeous pic We're really pleased to hear that Freddie is enjoying his food and our treats too! Much Kindness Debs and Poppy

Posted 4 years ago

“Dogs are enjoying it haven’t been on it long so a bit early to tell but they seem to be liking it more than others I’ve tried”

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Posted 4 years ago

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Hi Janet We are delighted to hear that so far .... so good and that your dogs are enjoying our food The customer care team are always available to help you if you need us Thanks for the 5* review Much Kindness Debs and Poppy

Posted 4 years ago

“After starting with a trial hamper our puppy is loving Poppy’s picnic....great Customer service and clear delivery communication means I’m happy too!”

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Posted 4 years ago

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Hello Claire It's lovely of you to share your thoughts..... so pleased to see that your pup is enjoying our food - thank you for the lovely 5* review too It makes us so proud to read this. Much Kindness Debs and Poppy

Posted 4 years ago

“My pugs love the food. Excellent service, delivered on time always & if I’m not sure about something, I email the query & get a reply quickly & is sorted straight away”

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Posted 4 years ago

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Hello Pam Thanks so much for our lovely 5* review We are delighted to read that your pug is enjoying our food. It's lovely of you to comment on our service too! Much Kindness Debs and Poppy

Posted 4 years ago

“Before starting my 16 week puppy Dolly on Poppy’s Picnic, she really picked at her food both wet and dry, now she is so excited when I dish up her food the bowl is empty in a couple of minutes and she licks the bowl clean something she never did before. Highly recommend this brand.”

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Posted 4 years ago

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Hello Jo & Dolly This is amazing to hear .... thank you for the fab review and sharing your thoughts It's great to hear that Dolly is loving her food once again Thanks and much kindness Debs and Poppy

Posted 4 years ago

“My dogs only liked the power ball cooked. They dont like the rest of it sorry”

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Posted 4 years ago

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Hello Anonymous Thank you for sharing your thoughts and writing this review If you are new to raw and transitioning over then this can take a while Our customer care team are always on hand to help and guide you - along with all the feeding tips on our website too If you would like to speak to one of us - just let us know Thanks for shopping with us Much Kindness Debs and Poppy

Posted 4 years ago

“Our collie has been fed Poppy's Picnic for most of his life. Although he isn't very food orientated, he's always enthusiastic about his meals, and his coat and teeth are in superb condition. Debs and the team are always lovely to deal with...really friendly and helpful...and I appreciate the ethical stance of the company.”

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Posted 4 years ago

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Hi Kay What a lovely 5 * review - thank you so much We are so pleased to hear that your collie is loving his meals and that his coat and teeth are in a lovely condition We're so chuffed ..... thanks Much Kindness Debs and Poppy

Posted 4 years ago

“George only been on poppy,s picnic food for a week and loves it really looks forward to meal times t🐶🐶”

Poppy's Picnic 5 star review on 6th March 2021

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Posted 4 years ago

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Hello Elizabeth & George Welcome to Poppy's Picnic. Thank you for sharing the pic of George opening his hamper...... lucky George Thank you for the lovely 5* review and sharing your thoughts We're always available to help if you us Much Kindness Debs and Poppy

Posted 4 years ago

“Excellent delivery arrives frozen still and on time, most importantly dog loves it... I find the differences in the types of food a little hard to get my head around and what the benefits are”

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Posted 4 years ago

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Hello Julie Thank you for this lovely 5* review So pleased to hear that your dog is loving our food Sorry to hear that you are unsure on the different types of food we offer. I'm more than happy to give you a call and explain the difference in our ranges. Just let me know Much Kindness Debs and Poppy

Posted 4 years ago

“I normally purchase the Raw Mince Completes, and have done so now for almost 4 years. This time I decided to go for a change and order the Raw Power. I was very impressed when they arrived as they were labelled and they were packed in the new pulp trays which have a bio-laminate liner and are fully compostable. Which means they can be recycled with paper. They were also easier to store in the freezer as the container edges being made of pulp were more pliable than plastic. Bernie my dog also gave the food the thumbs (or paws up in his case). He loved it. A big thank you to Debs for her help as always x”

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Posted 4 years ago

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Hello Wendy & Bernie Firstly - a huge thank you for supporting us from the start... We're so happy to hear that Bernie loves the Raw Power as well as the Complete Range The trays are amazing and we are pleased you think so too. Thanks for sharing your thoughts on our customer service and the 5* review. It's my pleasure... Much Kindness Debs and Poppy

Posted 4 years ago

“Poppy, you do an excellent job running the company. The meatballs and sprinkles are just so, so delicious and keep me and my coat in top order. Please say thank you to your staff for me, they do a good job in keeping me supplied. Kind regards Bailey Bailey Sprocker-Spaniel”

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Posted 4 years ago

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Hi CJ & Bailey Thank you for this 5* review - we're thrilled to know that Bailey is loving our food. The sprinkles are a great addition to our meals and the crunch helps to clean Bailey's teeth - a natural toothbrush Much Kindness Debs and Poppy

Posted 4 years ago

“Only my fussy poochies didn’t give the food the time of day, I’ve given up with them. The food looked really good, will give the rest of the food to my daughters. dog.”

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Posted 4 years ago

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Dear Lynda Thank you for your feedback - we really appreciate it Sorry to hear that your fussy pooches didn't want to eat our food. The transition period can take up to two weeks to switch to raw with some dogs Our customer care team are always on hand to help with this , or any other query . If we can help with a feeding plan- please let us know Much Kindness Debs and Poppy

Posted 4 years ago

“I love Poppy’s Picnic, the quality and variety and customer service are excellent. My 9 yr old boxer Lily looks and feels amazing and people remark that she is a young dog! Her coat shines and her weight is perfect. Picture of health AND she loves mealtimes! Plus the treats! Lisa and Lily”

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Posted 4 years ago

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Hi Lisa & Lily It's so lovely of you to write this fantastic review. ... thank you We're over the moon to hear that Lily is looking fit, well and enjoying her Poppy's Picnic meals All of us here are delighted that you're happy with our customer service . Many thanks and much kindness Debs and Poppy

Posted 4 years ago

“So far I have been really impressed with the customer service, delivery and the food itself. Max loves his dinners they are gone in a flash. He is only 7 months so feed him 3 times a day. Just in a few days you can see a visible difference in his weight and his poops are so different in volume and density. So glad I made the change. Many thanks Poppy's Picnic”

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Posted 4 years ago

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Hello Erica & Max Thanks so much for this amazing review . We are so pleased that Max loves his Poppy's Picnic and you see a difference in his appearance. We love helping all our customers, don't forget we are always here to help Much Kindness Debs and Poppy

Posted 4 years ago

Poppy's Picnic is rated 4.9 based on 2,172 reviews